Customer Ratings & Reviews
- Model:
- M51ax-J6
- SKU:
- 6459736
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the sound quality, Dolby Atmos capabilities, and ease of use of the 5.1-Channel M-Series Premium Sound Bar. Many also appreciate the strong bass from the subwoofer and the straightforward setup process. Positive feedback also includes the value for the price and the user-friendly remote control. However, some users mention challenges with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is it delivers great sound! Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Movie Theater In My Home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these speakers.. Sounds great.. Love that the sub is Bluetooth, makes for less wires..
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is great and soung quality is awesome, i really recommended.
I would recommend this to a friend - Pros mentioned:Sound quality
I simply love It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have my best friend buy one to tested and itwas so great
I would recommend this to a friend - Pros mentioned:Price
Great for movies pretty good for music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price, worth the buy..wait for thanksgiving
I would recommend this to a friend - Pros mentioned:Sound quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great bang for your buck. The small speakers are not wireless though
I would recommend this to a friend - Pros mentioned:Ease of use
Surround sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product very easy to use and do recommend. And will buy again
I would recommend this to a friend Gets loud, deep brass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to setup, nice loud audio that doesen't distort.
I would recommend this to a friendvizio soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar works great but i cannot get it to recognize the remote that came with it worked for 3-4 days now can just turn it up and down with tv remote wished someone had some info on this if not for that i would give it 5 stars
I would recommend this to a friendLots of hiccups
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this sound bar to replace my TCL 6+ and while on paper it a upgrade in every category I’ve been plagued by hiccups. If it’s not me randomly losing audio out of my eArc connection from the sound going very low when switching video outputs I more or less spent more time troubleshooting the sound bar then actually enjoying it. After updating a week ago I’ve had less issues but the problem is I shouldn’t have to update in the first place this will definitely will be my last Vizio soundbar
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello BestBuy Consumer, there is a new firmware update available for your sound bar that resolves the issue you are experiencing. You can find this update as well as steps to install it here:
https://support.vizio.com/s/article/M51a-H6-and-M512a-H6-Firmware-Information?language=en_US
If you have any questions or need assistance, feel free to reach out to us by going to support.vizio.com and clicking 'contact us'.
Great product...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product and service. Fast ship, good price. Highly recommend both.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound of it directions was kind of sketchy but customer service is great
No, I would not recommend this to a friendToo many problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent but Atmos is not as clear to hear as other Atmos systems. Switching between different streaming apps the sound doesen't always connect. This leaves you with watching a show and missing all the audio till you sync it again. Because of that reason I couldn't keep it. It was too often in too much. Also the app that it comes with for your phone will not let you log in to keep settings. Seems like this is the same with everybody.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Mike, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.
- Pros mentioned:Sound quality
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Really good for the money. Id buy it again
I would recommend this to a friend Don't buy this if you don't wanna get annoyed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar will not shut up. Everytime you disconnect the soundbar will go like this. "PAIRING" waits a full minute, "HEY CONNECT SOMETHING TO PAIR CONNECT SOMETHING BLAH BLAH BLAH" Also I called customer support and there's no way to turn it off. I can't believe I paid $300 for this annoying pile of trash.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello WayneL, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
Not so good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.theirs a lag in audio. my surround sound speakers don’t work already and I only had them for about a month
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Quality, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Typically, a lip sync issue can be narrowed down with troubleshooting. If the lip sync is off while watching content on your favorite apps, that indicates that we would want to troubleshoot network connections. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
The sub would not power on
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sub wouldn't turn on I tride different outlets and cords but it won't turn on
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Benjamin, I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Stoped working after year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar stopped working exactly after a year, when manifature warranty finished
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello MrBabayev, reports like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the sound bar up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.