Main Content

Customer Ratings & Reviews

VIZIO - 55" Class - LED - P-Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 360 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
  • Rating: 2 out of 5 stars

    Buggy Interface

    Posted
    Mayank
    • My Best Buy® MemberMember

    Hangs every time when I change the input source via remote control. Other than that it's an ok product.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Mayank, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 2 out of 5 stars

    When CEC is on, TV crashes/freezes changing inputs

    Posted
    alvin90
    • My Best Buy® Elite MemberElite Member

    i was so excited to buy this tv, in the first couple months, everything was fine, and than I think after a firmware update, the tv now crashes when trying to change inputs on its own, when I turn on my ps4 or apple tv. It will attempt to change inputs, but then freezes for over 3 minutes and restarts itself. it sucks because other than this issue, the TV is great, picture is fantastic. Just the UI is garabge It's ridiculous that vizio refuses to acknowledge this as a known issue considering there are so many ppl experiencing this expressed online on reddit. There are enough of us disgruntled customers talking to each other, we have the basis for a lawsuit against vizio for releasing a malfunctioning product and choosing to ignore it. ive called tech support and they're gonna send a repair guy to change the motherboard or whatever, but other customers had the same service done and still didnt fix the issue. I guess the lesson is...you get what you pay for

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great Picture

    Posted
    smiley99114
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awesome picture, but the picture goes in and out on my Xbox. The screen turns black then the sound goes out and then it comes back on. Tried to find a solution and couldn't find one. It's not my HDMI cord or connection to the Xbox. It's the t.v.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello smiley99114, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 1 out of 5 stars

    Terrible TV

    Posted
    Matt
    • My Best Buy® MemberMember

    Prior to buying this TV, I reviewed several different makes and models and chose this TV because I have always enjoyed the picture quality of a Vizio. When I was reading the reviews I tried to overlook the negative reviews because it seemed that the positive ones outweighed the negative ones. The TV worked great for a bout 3 weeks then went downhill from there. The HDMI ports started to not recognize the input that was connected. I tried everything from switching around HDMI cables to purchasing new ones. Shortly after that, the TV started shooting lines across it even after a "hard reset". I contacted Vizio customer support and they were of no help other than telling me they needed pictures, and videos of the TV as this was going on. Needless to say, I will not buy another Vizio TV.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Freeze, and Restart When Changing Inputs

    Posted
    Sambo1013
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I researched for weeks, and settled on this TV. It was between this model, the Sony X900F, or the TCL 6 series. I avoided the TCL as I read way too many reviews, and blogs concerning the panel lottery, and wanted to avoid having to return/exchange a TV. I decided on the Vizio over the Sony as the Vizio went on sale, and according to rtings.com the Sony was only slightly better picture wise. Bang for buck the Vizio was the better choice. I was reluctant to purchase the Vizio as I've been reading more, and more reviews of the TV freezing, and restarting when changing inputs. This issue has been written about, and going on for months, and I was hoping they had the issue fixed by now whether it's a hardware, or software issue. Again I decided against the TCL as I didn't want to have to return the TV. It appears I may have to do that anyways. I've apparently received a TV that has this input changing issue. The TV freezes, and takes anywhere from a minute to three minutes to restart before I can do anything with the TV. I've been reading that if I disable the CEC option in the settings this would remedy the issue, but one of the reasons I was upgrading my TV was to use the CEC option. I've tried multiple HDMI ports, I've updated the firmware, and I've factory reset the TV twice to see if the issue would resolve itself. Unfortunately this is not the case, and I'm riddled with the TV freezing/restarting several times a day; this is unacceptable from a brand new TV that costs $700+. The picture is great when viewing HDR/4k content...especially Dolby Vision! 720p, and 1080p is average if not flat looking no matter what settings I've tried. The picture is one thing, but I should be able to use the settings, and options the TV has without the TV freezing, and restarting several times a day. I can't believe out of the 120 reviews I've read on here no one has mentioned this input issue. I've seen some reviewers on reddit and AVS Forum returning their Vizio TV 2 or 3 times and having the same issue with the new ones before giving up and going with another brand. What a hassle to have to unmount, box up, and return a large 55 inch TV several times. Other reviewers mentioned the OS being clunky, or slow, but I think it's passable. I've a Samsung, and an LG which are both smart TVs with different operating systems, and I don't prefer one OS over the other; I just want them to work, and they all do. I've had this TV a week, and will decide before the return window closes whether, or not I will be returning this for the Sony. So far I'm a bit disappointed with this TV....I had high hopes, but not being able to use an option the TV offers is less than desirable.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 VIZIO

  • Rating: 4 out of 5 stars

    Great upgrade from a 1080p TV

    Posted
    Porkchop1723

    I had a M-Series 1080p 55" TV I replaced with this one. When playing games and 4K movies you can notice a big difference in clarity. It might be my Xbox One X that had the problem but I had to try multiple HDMI ports until the Xbox read that HDR was available. Might not be the TV's fault. 4 Stars is given because despite the 56 Local dimming zones I notice a lot of bleed still. But its hardly anything to make it a bad TV. The Smartcast ability is nice, and it has the basic smart TV apps preloaded on it. Netflix, Amazon Prime, You Tube, etc. Another complaint I have is no matter if its connected by wi-fi or hardline ethernet, the connection is slow. I have 200 MB's internet and it only gets about 22 MB's on hardline connection. The connection is not constant enough to enjoy 4K on the smartcast built in features. However, when I plug in a Amazon Fire TV with 4K, it streams wireless faster and at full 4K from the start. But long story short, even 1080P movies look better and clearer on this, so you don't need to rebuy all your blu-rays.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Budget TV for gaming/movies

    Posted
    Anthony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After extensive research online, I had narrowed my TVs down to the Sony x900f and the Vizio P-55-f1 . After reading hundreds of reviews, and multiple stat websites, I decided to give the Vizio a go, as the price difference ultimately gifted me a free reciever. I can't lie, I am so thankful I did. My friend owns an x900f and going back and forth, you can hardly tell a difference in picture quality aside from the fact the sony deals with glare better. Color quality, dimming g, motion, detail- it was all pretty much the exact same. If you buy the tv simply for its smart features, you probably won't be satisfied. All the reviews saying the software is sluggish is kind of true, however, I don't understand people's complaints about the connection speed. I was able to watch netflix in 4k at 20mb/s with no issues whatsoever. If you do end up scooping this TV I highly recommend using the post calibration settings for the P-65-F1 from rtings.com! Watching Planet Earth on 4k ultra Blu-ray has literally blown my mind. Why even go to a Zoo when it looks this good... Lastly, paired with my PS4 Pro, I've never enjoyed gaming on a console like this before. The details in FIFA are so overwhelming I can't believe everything I was missing. Red Dead Redemption has taken over right now, and my friends all comment how the game looks so much better on my TV. I got the black Friday deal at 650 which was a steal, but I can assure you if you buy this at full price you will still be satisfied with your purchase, especially with the only other TVs that contend with this picture quality being 300+ dollars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Mid Range TV Under $1k

    Posted
    DavidP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I extensively researched 2018 TVs and ultimately settled on this model for various reasons. For the average and even more finnicky user, this TV will definitely impress at its price point. The frame and legs are metal and of good quality with good quality plastic for the back and bottom. The audio is poor as expected and the speakers face the rear to promote more real estate for the near bezel-less screen. The user interface was actually better than I was led to believe by most online reviews of this set. It was decently smooth and presented no issues as to the function, navigation, and presentation. Setup was easy and the multiple inputs for HDMI are nice. The resolution and performance of this set were very high and definitely impressive. www.rtings.com does an excellent job detailing the finer points of this TV's performance and display quality so I won't get into that here. What I will touch on is my only concern that is great enough to cause me to ultimately end up returning this model, not because it is a bad tv, but because my specific set had a flaw I am unable to live with. This flaw involves horizontal glitch or distortion lines that will flicker across the screen in various random places at random times on any input or picture mode, but will do so most frequently either right after turning the TV on or a few minutes into whatever is being displayed and then randomly after that. I called Vizio support and followed all their recommended procedures for remedying the issue, involving a power cycle, factory reset, and even leaving all the picture settings on the default factory setting under "Vivid" picture mode with their recommended settings. Nothing corrected the flickering lines. I won'te that I cannot determine if this is a hardware or firmware/software issue and upon initial setup of the TV, I did download and update the latest firmware updates to the TV, which I regret doing because I was not able to properly test this TV for the defect before the update to determine if it was the update itself that did this. So after weeks of testing, this was the only perceivable flaw I could find in this model I could not live with, so I will be returning this TV for an exchange. If I encounter this issue after the second and third exchanges, then I will update this review and lower my score as this is a deal breaking flaw in my opinion that Vizio seems to largely be determined to remain "unaware" of, which is pretty sad as this looks like a simply software fix. Bottom line, awesome TV for the price if you can live with minor flaws or can find a set without these irritating horizontal flickering lines.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great display, poor software

    Posted
    Gerbil
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    The Vizio P55-F1 matches a great display with poor user-facing software. __[ Display / Hardware ]__ As someone that tends to lean heavily towards a popular competitor known for their display quality, I was surprised by the quality of the display in this TV. While the settings of the default picture modes seemed rather lackluster, manual calibration using the wide array of available picture adjustment settings met with great results. The display provides great contrast, brightness, surprisingly dark black levels (aided by the full array local dimming zones), clarity, fast update frequency that allows smooth motion, wide viewing angle, and important inclusion of a low-latency gaming mode, which all combine into a first-rate visual experience among current generation LCD displays. Backed by a wide array of new video and display technologies, this unit represents a significant jump from older generation LCD displays. The complement of physical connection options is extensive, though I found the placement and orientation of the coaxial cable port to be somewhat problematic. It is important to be aware that like many mid-to-large size TVs, this unit is supported by legs that are located near the side edges (as opposed to a central pillar), and thus smaller TV stands and similar furniture may be unable to accommodate this TV. About 50" width would be the bare minimum to support the legs, which gives about 1" margin on both sides. __[ UI / UX / Software Design ]__ I found the user interface and general software design to be quite disappointing. The responsiveness to remote control input and UI updates in general feels sluggish. The vast majority of the space of the home screen is taken up by the marquee content carousel and content discovery panes which advertise both free and premium content available across the various streaming service apps (whether you use them or not). These seem designed purely for monetary kickbacks to Vizio, with no apparent means for customization or use-based personalization. Tucked away on a single row at the bottom are the available apps. It takes 19 directional movement clicks of the remote to arrive at an app I use frequently: Plex. While the remote control has six quick launch buttons for apps (which also happen to be the first six apps listed on the home screen), there seems to be no way to re-designate these buttons. Vizio had the opportunity to help alleviate navigational issues with their remote control mobile app, but instead of taking advantage of increased flexibility afforded by touch screen input powered by a highly programmable device, they opted to make the app merely mirror the functionality of the physical remote control--a major disappointment. On the subject of the remote, not only does it feel cheaply made, but the buttons have the same color as the rest of the remote, are labeled using a font that is thin and hard to see, and have no back-lighting option. The Alexa/Google Home integration may seem like a nifty addition, but seems almost completely useless (though I only tested the Google Home integration). I wasn't able to launch most apps (only an extremely small subset of available apps are supported), switch inputs, or change over-the-air (OTA) channels using voice input commands. Instead, most voice commands I tried were interpreted as YouTube searches. While inclusion of an OTA tuner is an improvement over other modern Vizio models, this seems to have been hastily tacked on as an afterthought, with absolutely minimal effort dispensed in its implementation. This TV doesn't even appear to have a visible channel list that can be navigated through. OTA broadcasts include programming guide (EPG) data (which doesn't require an Internet connection to receive) which includes information such as program/episode descriptions, program line-up and time-slot scheduling. While many TVs are able to display this extensive data, the only EPG data this TV seems to display is the description of the current program/episode of the currently tuned channel, when you press the 'info' button twice. __[ Conclusion ]__ This TV is a prime example of why you should be skeptical of smart TVs. You are paying a premium for inclusion of features available in external media streaming units and tuners, but are rolling the dice on feature implementation and software quality which are permanently married to the display hardware. Most casual users will likely find most of the smart TV features of this unit adequate, if a bit clunky. Power users might instead consider going with a'dumb' display paired with their media streaming device(s) of choice. 'Smart' features aside, this TV boasts great display hardware that provides a top-tier visual experience that any viewer can appreciate and enjoy.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Thanks for taking the time to review our product. We appreciate the thoughtful critique of our product. We are consistently updating these displays with UI improvements based on feedback like yours. VIZIO

  • Rating: 5 out of 5 stars

    4k is stunning

    Posted
    InsaneDiego
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member

    This set replaces my aging HD TV. I have a small living room so I don't need a huge TV so the 55" is a good size. The TV picture seems very configurable. You can make a substantial set of changes to things like Brightness, Backlighting, Color, Sharpness and many more. Surely there will be some combination that you'll find to suite your taste. When you turn on the set all the inputs are set to Vivid. No doubt Vizio wants you to have your mouth open at how colorful the picture can be. That setting is great when you are viewing landscapes but not so good when viewing people. Each input (HDMI 1, HDMI 2, etc) remembers it's picture setting. This is outstanding when you have a game console hooked up because you'll have a different setting for it than you would for your Blu-ray player vs. TV. This model has all the bells and whistles for the latest technology. 4k (Ultra HD), HDR, Dolby Vision. Because this set has Smartcast, you'll be able to take advantage of all of that using several of the included streaming services. I'm seeing that all of this works using Amazon and YouTube but I seem to be having a problem with Netflix. The TV Info is saying it understands Dolby Vision but it's not saying it's showing 4k Ultra HD. The picture looks great but I don't know why it won't show the right setting. I'm a little disappointed in Smartcast. The TV comes with about a dozen installed apps. First, that's all you get. Going to their "store" shows there is nothing else available. Second, there is no ability to reorder them. I watch YouTube daily but that app is about 7th in the order so I have to do a lot of scrolling to get to it. It seems like Vizio limited the apps in Smartcast because this model has Chromecast built in. After playing with it a bit, it generally works very well. Connecting my phone to the TV was really no issue. As has been the case though using the Chromecast dongle, eventually you run into a problem keeping the connection. One of my favorite features on this set is the 5 HDMI ports. It's about time! I'm also very happy with not only the bezeless design, but finally the Vizio name doesn't illuminate! The sound on the set is good. There are a couple of back facing speakers but volume hasn't been an issue. It certainly doesn't have any kind of thumping bass but it's got enough. It also has a surround sound setting and surprisingly you do seem to hear some sounds that seem eminate from areas other than the front of the TV. The bottom line though all comes down to the image. I'm really happy with the images I'm seeing. Nice brightness, good color on people's faces, good contrast. The source does matter though. You'll watch a few shows that are stunning and then change to a show where it's nice but you can see the softness in picture. Hookup a 4k Blu-ray player, get some 4k blu-rays and you are set. 4k is amazing what you see. It's so sharp you can see when a guy has missed a spot when they shaved!

    I would recommend this to a friend