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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1089 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.7 out of 5 stars

  • Sound Quality

    Rating 3.4 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the picture quality, price, and easy setup of the 65" Class E-Series LED 4K UHD SmartCast TV. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers experienced issues with the TV's lifespan, remote control, speakers, screen, and smart TV features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,089 reviews
  • Rated 3 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always been a Samsung fan and seen the vizio on sale so I gave it a shot. It’s ok. In the future I’ll probably go back to the Samsung

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Juan, thank you for your feedback. if you are having any issues with your television please contact our customer support at 877-878-4946 for assistance. VIZIO

  • Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv as a gift and had to return it because the viewing angle somehow switched and Geeksquas didn't have the parts for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Television may not be the best out there however it is the best deal for the money

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Thank you for your feedback. VIZIO

  • Rated 3 out of 5 stars

    Sound isn't great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very clear. Bought a 4K dvd player and a 4k DVD didn't see any difference in picture from a bluray.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Stopper, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rated 3 out of 5 stars

    great pic but apps not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromecast, HULU, etc are slow to connect or not at all. HULU is outdated.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello FranxNbeenz, The SmartCast input does have limited applications installed and you cannot add extra apps to the input. We are continuously evaluating new applications for possible addition to this screen. In the meantime you can cast any of the thousands of Chromecast enabled applications to the TV from any mobile device on your network. VIZIO

  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was purchased for our dad as a bday gift only to be returned for a Samsung tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the movie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best tv on the market but for the price it really delivers.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello GamerT, thank you for your feedback it is appreciated. VIZIO

  • Rated 3 out of 5 stars

    Pic not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture resolution was not too good. Returned for a more updated brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay tvfor the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No manual or instructions to follow complicate to add an analog.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Rudy, a complete user manual can be found in the television menu or on support.vizio.com. If you need assistance setting up your television please contact our customer support at 877-878-4946. VIZIO

  • Rated 3 out of 5 stars

    Average at best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with the color quality. Xxxxxxxxxzzzzzzzx

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Max1, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that your source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room, try Vivid or Calibrated. If it’s in a dimmer room, try Calibrated Dark. VIZIO

  • Rated 3 out of 5 stars

    It was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv kept glitching our causing me to restart it often.

    I would recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Bradley, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Done with Vizio’s

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv made a loud pop and screen went dark. Owned the tv for a little over 2 years. Contacted Vizio and they offered little to no support. Such a waste.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of picture is not nearly as good as in store

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Beststeve, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rated 3 out of 5 stars

    PICTURE ISN'T AS CLEAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PICTURE ISN'T AS CLEAR AS THE DEMO FEED IN THE STORE

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello LUCKY, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV in July 2018, would not turn on in November 2018. Vizio sent someone to fix it. Now it is September 2019 TV won't turn on again contacted Vizio they won't do anything about it because the 1 year warranty is over. I was told to order parts and find someone else to fix it. I will never buy a Vizio TV AGAIN!! If you buy this TV make sure you get the Best Buy Geek Squad Protection plan on it or you will spend money on a piece of JUNK!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv after I took back a Hisense. I took it home and did not like the picture. I then took it back to Best Buy and purchased a Samsung Q8... much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    big tv little sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the tv for my living room and its a decent tv however the sound completely sucks on it. Contacted vizio before the year and they did nothing. Have to constantly use a sound bar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good pic quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed our first 42 inch Vizio tv. I decided to go up to a 65 and thought it would be even better . I was very disappointed. I felt it was blurry even watching the news. Football was terrible to try and watch. We returned our new vizio and got a Sony . I am very happy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Clarity not as I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv on Black Friday for my husband , good deal thinking it was going to be better than my 3 yrold tv. The quality is is about the same. Took it back not happy at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Constantly needs restarted.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jumps from app to app on its own and from channel to channel. Worst one I ever had and I was sold on vizio. I don't think my next one will be a vizio

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      Hello Book, VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. When have a free moment to reach out to us at 1-855-833-3221. VIZIO

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