Customer Ratings & Reviews
- Model:
- E65-F1
- SKU:
- 6213226
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and easy setup of the 65" Class E-Series LED 4K UHD SmartCast TV. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers experienced issues with the TV's lifespan, remote control, speakers, screen, and smart TV features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Hdmi ports, Picture quality
Love this tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, easy to use functions. Love having multiple hdmi ports available
I would recommend this to a friend - Pros mentioned:Hdmi ports, Picture qualityCons mentioned:Volume
Sleek look, good quality, some issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design, not overly impressive but nice and lite weight. The clarity is not entirely what I was expecting, not blown away, but WAY better then your average $300-$500 TV. A definite upgrade for sure on a low-to-mid range budget. What's pretty cool is the Free Vizio TV channels thru wireless connection. Not exactly something to go crazy and buy a TV over, just a pretty cool plus. 4 HDMI Ports are another sweet plus, so you don't have to switch cables as frequent or at all. Can watch all you Prime or Netflix etc. videos without ever having to use a Play Station or computer at all. Installation went smooth, not much to it besides setting up the internet. Have to have basic knowledge of internet connecting. ISSUES: First 36 hrs had a very very tiny section of pixels go out, so I brought it back for a return. HIGHLY RECOMMEND purchasing at the very least the minimum protection like I did, it came in handy. Trust me on this. Only pain was repacking and bringing it to the store. The second TV is a few weeks in now and I'm getting some sort of screen "tear" but with those static lines that show up when your TV or cable is going bad. Right now, I'm assuming it's the HDMI cable. However, there is some cause for concern whether the quality of this model is built to last or built well at all... hmm. Only other problem, not a big fan of the volume capabilities. Have to crank it up quite of bit to hear it without absolute certainty, but that might be because I'm probably going deaf--who knows. Anyways, love playing Call of Duty and Madden on it. Nice size TV for the price and quality. Vizio generally does well. Hope this helps.
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello JaeQ, if you have concerns about your television please contact our customer support at 877-878-4946 for assistance with you television.
Won't turn on after 1.5 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a year and a half ago. Very conveniently, just outside my 1 year warranty, power is dead and won't turn on. Vizio does not help in any way. Worst customer service I've dealt with. Also, when the TV was working, had constant problems with the smarcast apps (Netflix, Hulu, etc.) constant crashing. You could watch 15 minutes of a show then the whole TV crashes. I'll never buy Vizio again.
No, I would not recommend this to a friendCame Broken
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had a major crack in it once I got home. Ended up having to get 3 different tvs before I Found one that was actually decent.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO is committed to making sure that our televisions meet and exceed industry packaging certifications to avoid situations like this. Incidents of damage while the TV is inside of the box are extremely rare. We’ve also specifically engineered our packaging to limit potential damage during unboxing and setup. To limit any potential damage while transporting or unboxing the product, we’d recommend watching our unboxing videos at (Link to Videos)
55” larger 2019 unboxing https://youtu.be/x3u7gLUgW5w
50” smaller 2019 unboxing https://youtu.be/MPZyVOtvBsY
- Cons mentioned:Backlight
Don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right 1/3 of the screen is darker. TV not even 3 years old yet.
No, I would not recommend this to a friend Vizio sucks
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no Bluetooth option to add devices... Its states it has 120 hz motion which it dont... I chosen the wrong tv
No, I would not recommend this to a friendPoor quality and customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second tv purchase from Best Buy and both were defective. Both had insurance purchased on original order, however the original one was swapped out for a slightly smaller size, and the customer rep cancelled out the insurance purchase unbeknownst to me. Company would not stand behind replacing first tv. Second tv purchased (Vizio 65”) had a digital line through it from day one, though was replaced within a few days.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello JRooo22, please contact our customer support at 877-878-4946 for any assistance with your television.
Poor Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To cost $800, this Vizio TV comes with a slew of hardware issues. For starters, the black light/power board constantly goes out. Secondly, there is a common intermittent audio loss issue. And finally, the display on the tv isn’t as nice as it seems in the store. I would not purchase this brand again and I definitely wouldn’t recommend it to others.
No, I would not recommend this to a friendWaste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this tv a -10. This tv is no good at all had an older version of a Vizio tv and the picture quality was better than this new one. I’ve contacted geek squad bout 4 times and they won’t do nothing picture quality is no good at all they say the tv is fine but it’s not it’s not 4K at all don’t waste no money on this tv or any vizio tv I wouldn’t recommend it to no one
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello screwston7i3, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a 4K signal. This means making sure that you're source device (blu-ray player, game system) is capable of 4K resolution, and that it's connected to your Display with an HDMI cable that can deliver the 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Not great.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of issues and arc connection fails with my Visio soundbar.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 month don’t turn on !!! Don’t buy “vizio” is garbage!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Achille, please contact our customer support at 877-878-4946 for assistance with your television.
Lines in picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Developed lines in the picture after two weeks. Now have to deal with Best Buy no service.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Brad, please contact our customer service at 877-878-4946 for assistance with your television.
Bad speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit on June 29, 2019 and by August 14, 2019 the right speaker was blown. Had been hearing a soft flutter for a few weeks before and now it sounds horrible. Did not even last two months. TRASH.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello dave, please contact our customer support at 877-878-4946 for assistance with your television.
Wasted time and money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had very poor judgement when it came to this purchase. I know better than this. Pay the money get what you want. Get the Samsungs, Toshibas, Sonys etc ... Otherwise, you'll find yourself returning it the next day like I did.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept resetting after the 1 year warranty was over. Replaced the power supply still didn’t work. Contacted Vizio only gave me 30% off to purchase a new tv. Shouldn’t have to purchase a new tv after 1 year
No, I would not recommend this to a friendValus for money v/s peace of mind?
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Smartcast doesn't work at all. The soundbar keeps unpairing. If you want a seamless experience of switching on your TV, streaming something and expect audio from your stereo system, this product is not for you.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Dipvade. The TV should absolutely provide you that seamless experience your describing. Give us a call at 1 (855) 833-3221 so we can try to get this working.
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. There’s a reason this tv is $300-400 less than other 4K HDR TVs. The picture is dark and the colors are washed out. Red looks like orange. Do not buy this tv. I returned mine. BUY THE P SERIES! It’s great.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Brian, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Bad tv to purchase
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion this tv is not worth buying I don’t like how limited it is when it comes to apps & the picture quality is not the best nobody to blame but my self for not doing my research
No, I would not recommend this to a friendJunk TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started messing up about three months after it was bought now it completely does not work. Absolute garbage do not waste your money on this TV.
No, I would not recommend this to a friendPoor tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Channels always looking like water was running across the screen.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Robert, thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. If you picture is still not correct please contact our customer service at 877-878-4946.
