Customer Ratings & Reviews
- Model:
- E65-F1
- SKU:
- 6213226
Rating by feature
- Picture Quality
Rating 3.7 out of 5 stars
- Sound Quality
Rating 3.4 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, price, and easy setup of the 65" Class E-Series LED 4K UHD SmartCast TV. Many customers commented on the excellent picture quality and vibrant colors. They also appreciated the affordable price and how easy it was to set up. However, some customers experienced issues with the TV's lifespan, remote control, speakers, screen, and smart TV features.
This summary was generated by AI based on customer reviews.
Cheap TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV a little over a year and the TV itself is good, picture is good and sound was good. Except now the sound will cut out for 10-45 sec randomly multiple times a day. No matter what you’re watching or using for audio (sound bar). It’s very frustrating
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hi Den88, We appreciate that you took the time to provide feedback. Based on your description of the problem, we’d really love you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. Please call us at 1-855-833-3221
Good then bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was great when first purchased (after having to get a replacement for first purchase which had lines on the screen after 2 weeks). So now after a little over a year the picture quality, clarity and sharpness have steadily diminished. Now that I’m just out of warranty of course. I’ve tried two new sets of hdmi cables and also a new directv box, cables and satellite dish. Quality is poor. Black colors are blurry, picture is no longer sharp and screen appears pixelated. I’ve tried adjusting the picture every way possible. This is my 3rd vizio and definitely my last. I will be switching to LG or Samsung
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Thechris, defects like this are extremely rare in or out of warranty and we expect our televisions to have the same quality throughout its life. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Never made it out the gate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv and was really excited got it home in time for the big game and no tv legs for my tv stand. Very frustrated as I was told to bring the tv back. After wrestling it back just got my money back and ordered a TCL 6 series. I gave Vizio a chance but they let me down.
No, I would not recommend this to a friendOk for a intro 4k tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had TV little over a month not very impressed. Have a 55 inch 4k m series and picture on that is way better. Going to probably change it for the P series. Cheaper is not always better!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Eric, thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark.
Broken as soon as warranty was up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Starting turning on and off on it's own after only 1 year and a half of owning, called Vizio and they were super rude. Customer service "Yep, it's broken and your out of warranty sorry can't help you" "You should just get it fixed or buy a new tv" Wow, really? Pay the extra money and go with a better company!
No, I would not recommend this to a friendScreen failing in 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture started fading in the top right corner after 3 years. Glad I had an extended warranty.
No, I would not recommend this to a friendNo TV Guide for Over the Air TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This only applies to those who watch over-the-air TV from an antenna. The E65-F1 doesn't have a TV Guide that lists the channels, and what show is on each channel. I use it all the time to see what show is on when. I consider this a basic, and absolutely necessary feature. My old cheap TV has a channel guide, and the tuner box I owned before it had one. I would not have bought this TV had I known, and I may return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .VIZIO stopped including a guide in our television as most cable and satellite companies require a box that has a guide built in.
NIGHTMARE!!! DO NOT BUY!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I have had this TV for 2 months now and it is complete GARBAGE. It consistently malfunctions. It also stalks and tracks your internet browser. READ THE DETAILS BEFORE AGREEING when setting it up should you make the grave mistake of buying this....thing.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Hello Welchs, If you would like viewing data turned off you can go to Reset and Admin and turn Viewing Data to off. If you are still having issues with your television please give our customer service a call at 877-878-4946.
Don't waste ur money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse 4k ever. I should have keep my old TV it didn't have all the bloctes and just horrible picture. I just out done.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture settings that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. We would love to speak with you directly about your experience to see if we can help in any way. Please call our customer support team at 877-878-4946.
