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Customer Ratings & Reviews

VIZIO - 65" Class - LED - E-Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 741 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
remote
  • Rating: 2 out of 5 stars

    Poor remote

    Posted
    Daddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I reccomend going with a more trusted brand like lg or Samsung, while this TV has a better picture, the remote has trouble registering clicks and the built on speakers are quiet

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Daddy, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 4 out of 5 stars

    Looks larger in person.

    Posted
    RiaH
    • My Best Buy® Elite MemberElite Member

    Only issue is that the remote stopped working about a week or so...Gonna contact the company.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    working great

    Posted
    sugarbear
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    For a 4K picture about the same as my old Sharp. Remote and TV operating a little tricky. If the remote goes out TV operating is out.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great picture

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great pictute but the wifi does not have a 5ghz option, slower downloads. The remote is small & congested w/ exit button near arrows for typing, always exit screen and start over, frustrating. Also, has only 2 hdmi inputs. The 1st hdmi splitter I bought did not work? I would look for a more friendly tv as far as upgrades/options.

    I would recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello John, this television has a dual band wireless card and will connect to a 5 Ghz network. This television also has 4 HDMI ports available on this television. VIZIO

  • Rating: 5 out of 5 stars

    Solid, Bold and Beautiful

    Posted
    rsx2001s
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have several Visio TV's that I have purchased throughout the years and this one has certainly not disappointed in being the biggest and the best yet. I found the legs did require to be installed and they seem a bit flimsy, but they are temporary as I really wanted to fire this baby up. They do the job and look okay, but they are legs... The remote is a remote...no biggy and nothing special. Probably swap that out with a programmable version in the near future. The TV itself is AMAZING. The default color settings are okay, but once you get into really tweaking or even selecting the predefined modes, this TV takes off.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice picture but no parental controls

    Posted
    Lauren

    We bought this tv for the family room and the picture is fine. Sometimes the tv just randomly turns off. Nobody has set any kind of sleep timer, I don't even know if it has that function. The apps are sluggish at times but for the most part everything works properly. My biggest complaint about this tv is that my kids grab the remote and turn on YouTube every single day, and I hate YouTube. There's no way to delete or block apps as far as I'm aware and I've tried everything. With 4 kids in the house it's not as simple as, "don't let them get the remote". I should be able to block or at least put a passcode on apps that I'd rather they not use. I'd never recommend this tv for that sole reason.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Lauren, please give our customer service a call at 877-878-4946 so that we can assist you with your issues. VIZIO

  • Rating: 1 out of 5 stars

    Tried to Like this TV, but never gets good.

    Posted
    NicknameHappens
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I was looking to get a new tv. I previously had a Samsung TV which was High Definition 1080p TV from 2007 which was still decent and looked good, however the screen started to lose color at the top right hand corner so I started to look into getting a new tv. My criteria was at least 65 inch TV with at least 4 hdmi ports and under $700. This was the top rated tv in that range at the time. I have had this tv for several months and I have tried to like this tv, but it just stinks. The picture quality doesn't compare to competitors which my family and friends have. I have tried adjusting the settings and I have tried to follow helpful tips and I have even had a close family member who works with tv's and monitors take a look and the performance never shows up on this tv. Whether viewing bluray or xbox, playstation, or dvd or cable. It looks crappy and not sharp. The picture on my Samsung was much sharper and now I regret not spending the extra money on a new tv. the controller stinks, it is small and looks cheap, be prepared to aim it just right at the tv. I would rate this TV 0 stars if I could, but no option to. At this point I feel stuck with this tv. Best Buy sells some good quality items, I hope they don't get caught up with too many duds like this tv.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello NicknameHappens, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition or 4K signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD or 4K, and that it's connected to your Display with an HDMI cable that can deliver the HD or 4K picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO