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Customer Ratings & Reviews

VIZIO - 65" Class - LED - E-Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 766 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
sports
  • Rating: 3 out of 5 stars

    Ok tv

    Posted
    Ethan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    In low light it was good to slow for watching sports

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Ethan, thank your for your feedback on your television. VIZIO

  • Rating: 4 out of 5 stars

    Great price, for a reason

    Posted
    Kelly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a great tv for someone that is looking for a general TV. The picture is what you give up for the price. It's good, but just not great. Hard to watch sports as the contrast seems to blend the players in with the background. But that is expected with a TV of this price. Speaker is good, the User interface on the Vizio TVs seems to work real well. All in all it's a decent TV for the money, just don't be expected to be blown away

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good pic quality

    Posted
    Wendy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I enjoyed our first 42 inch Vizio tv. I decided to go up to a 65 and thought it would be even better . I was very disappointed. I felt it was blurry even watching the news. Football was terrible to try and watch. We returned our new vizio and got a Sony . I am very happy

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good picture, Very unhappy with Best Buy and Vizio

    Posted
    airwolf
    • My Best Buy® Member

    I just bought the 65 inch E-series Vizio 3 days before the Superbowl and ended up with such a nightmare, that I didn't even get to use the TV for watching the game. First off, be very skeptical of the information provided by the "Vizio Expert" on here. Before even buying the TV, I was concerned about the width of the legs as my TV stand I just bought is exactly 51 inches wide and I needed very precise information regarding that. The Vizio expert stated the widest footprint of the legs was 50.68 inches. This is wrong! The legs are 51.68 inches wide and Vizio needs to correct that. I have looked on other websites reviews where Vizio expert's list the leg width of this TV and they list it as 51.68 which is correct, I measured myself. Needless to say my new stand was a just under an inch to short and now I had to rush and spend my whole Saturday before superbowl sunday, finding a new stand because of Vizio's incorrect information on here...so frustrating! Then just before the superbowl came on I tried getting my phone to link up with the smartcast so that we could stream the game, since I didn't have cable box for this TV until by cable service came out later in the week. After no success and using several smartphones, I called Vizio support. The rep determined that the bluetooth/ wifi electronics inside the TV was defective since after we tried for 45 mins to get any phone to connect. The rep then said I could send the TV back to Vizio or return it to the store. The rep went further, and said that since it is such an inconvenience to have to return such a large TV, that I could call the store (Best Buy) and tell the manager my case number that the rep gave me and they should pick it up for me. This didn't make sense, since I didn't have it delivered in the first place, but I thought maybe Vizio has something worked out with Best Buy in these instances as a courtesy for defective TVs. I later found out that this rep was likely just saying this to make me happy during the duration of the call and this was, as expected, NOT TRUE. The following Monday I contacted Best Buy after 4 phones calls and a total wait of 30 mins to get a human being on the phone. Eventually I got a manager named Jeff on the phone. Jeff had a courteous tone to his voice but didn't care in any way about my hassle in general and missing the game. I understood when he said he could not pick up the TV unless I had originally had it delivered. Vizio reps should not be promising that! Jeff, however, never even once apologized, never said he was sorry for the hassle or was apologetic in any manner which you would expect, which was shocking since I later found out he was the store manager. And I'm a reasonable person and realize Best Buy didn't directly have any control over what happened, but nonetheless a store manager needs to have much better tact and diplomacy when dealing with a frustrated customer. In the end I was told I could just return the TV, which I did. I try to support my local Best Buy instead of ordering everything from Amazon, but Best Buy just lost a customer for life simply by the cavalier attitude of the store manager who didn't appreciate my business. And I'm honestly not sure if I will buy a Vizio again.

    No, I would not recommend this to a friend