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Customer Ratings & Reviews

VIZIO - 65" Class - LED - E-Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 767 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
stand
  • Rating: 5 out of 5 stars

    65” Vizio

    Posted
    DonB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This item was returned because it was too big for my stand. Please remove from my service plans.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid, Bold and Beautiful

    Posted
    rsx2001s
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have several Visio TV's that I have purchased throughout the years and this one has certainly not disappointed in being the biggest and the best yet. I found the legs did require to be installed and they seem a bit flimsy, but they are temporary as I really wanted to fire this baby up. They do the job and look okay, but they are legs... The remote is a remote...no biggy and nothing special. Probably swap that out with a programmable version in the near future. The TV itself is AMAZING. The default color settings are okay, but once you get into really tweaking or even selecting the predefined modes, this TV takes off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great except not a center pedestal

    Posted
    GVW4645
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was hoping to sit it where my currrnt tv was but wasn't made with center pedestal. Really don't care for the leg set with or without the center issue, but all TVs are built this way. Probably to encourage wall mounting. I do like the picture quality and features over all

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Don't Go Cheap

    Posted
    Jag12
    • My Best Buy® Member

    Great price for a big TV. But, picture quality is reflective in that budget price. Horrible black levels. Colors don't transition very well. Horrible viewing angle. Now a year into owning this TV, I want to upgrade. I can't stand to watch movies on this. We use Netflix, YouTube TV and Prime. We have a 150/150 internet connection and wired to the router. The bad quality is definitely not internet related. We have a Samsung downstairs that was 3 times the price, but no regrets!

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Jag12, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rating: 3 out of 5 stars

    Good picture, Very unhappy with Best Buy and Vizio

    Posted
    airwolf
    • My Best Buy® Member

    I just bought the 65 inch E-series Vizio 3 days before the Superbowl and ended up with such a nightmare, that I didn't even get to use the TV for watching the game. First off, be very skeptical of the information provided by the "Vizio Expert" on here. Before even buying the TV, I was concerned about the width of the legs as my TV stand I just bought is exactly 51 inches wide and I needed very precise information regarding that. The Vizio expert stated the widest footprint of the legs was 50.68 inches. This is wrong! The legs are 51.68 inches wide and Vizio needs to correct that. I have looked on other websites reviews where Vizio expert's list the leg width of this TV and they list it as 51.68 which is correct, I measured myself. Needless to say my new stand was a just under an inch to short and now I had to rush and spend my whole Saturday before superbowl sunday, finding a new stand because of Vizio's incorrect information on here...so frustrating! Then just before the superbowl came on I tried getting my phone to link up with the smartcast so that we could stream the game, since I didn't have cable box for this TV until by cable service came out later in the week. After no success and using several smartphones, I called Vizio support. The rep determined that the bluetooth/ wifi electronics inside the TV was defective since after we tried for 45 mins to get any phone to connect. The rep then said I could send the TV back to Vizio or return it to the store. The rep went further, and said that since it is such an inconvenience to have to return such a large TV, that I could call the store (Best Buy) and tell the manager my case number that the rep gave me and they should pick it up for me. This didn't make sense, since I didn't have it delivered in the first place, but I thought maybe Vizio has something worked out with Best Buy in these instances as a courtesy for defective TVs. I later found out that this rep was likely just saying this to make me happy during the duration of the call and this was, as expected, NOT TRUE. The following Monday I contacted Best Buy after 4 phones calls and a total wait of 30 mins to get a human being on the phone. Eventually I got a manager named Jeff on the phone. Jeff had a courteous tone to his voice but didn't care in any way about my hassle in general and missing the game. I understood when he said he could not pick up the TV unless I had originally had it delivered. Vizio reps should not be promising that! Jeff, however, never even once apologized, never said he was sorry for the hassle or was apologetic in any manner which you would expect, which was shocking since I later found out he was the store manager. And I'm a reasonable person and realize Best Buy didn't directly have any control over what happened, but nonetheless a store manager needs to have much better tact and diplomacy when dealing with a frustrated customer. In the end I was told I could just return the TV, which I did. I try to support my local Best Buy instead of ordering everything from Amazon, but Best Buy just lost a customer for life simply by the cavalier attitude of the store manager who didn't appreciate my business. And I'm honestly not sure if I will buy a Vizio again.

    No, I would not recommend this to a friend