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Customer Ratings & Reviews

VIZIO - 65" Class - LED - E-Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 767 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 2 out of 5 stars

    Good TV if it works right

    Posted
    KevinJay
    • My Best Buy® Member

    This would be an excellent tv if it worked right but it doesn’t. The 4K and hdr picture look great with my Xbox one but it’s pointless when the tv won’t turn on and won’t load SmartCast. I bought this TV brand new last Christmas and have had issues with it throughout the year hoping that Vizio would fix it because I’m a fan of Vizio. However it still hasn’t been fixed or replaced. The TV will sometimes not start up or load meaning I’ll have to turn on and off the tv a few times hoping that eventually it will, if that doesn’t work sometimes I’ll have to do a hard reset on the tv to get it start up and turn on. I believe it is a smart cast software issue and when reaching out to Vizio they told me they are working on the issue but they don’t have a timeframe for resolution. I’m sorry but that just isn’t acceptable. If the tv worked like it should I’d give it 5 stars as it’s a great moderately priced 65” tv with good features for the price but my advice is be cautious as some of these units may not work properly after your return time period is up and you’re stuck playing the guessing game of if you’re tv will start up or not.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Okay picture - nothing special, though

    Posted
    MixlePixle
    • My Best Buy® Member

    We purchased this to replace our 8 year old 55" plasma Samsung TV. I'm no "videophile" but we found the picture, even after research and significant tinkering with settings, to be simply "fair." When watching "dark" scenes the places on the screen where light was supposed to be low or none looked more gray than black. The "smart TV" function is okay - I like our roku and apple TV applications much better. It was very easy to set up and there were some programs that looked better than the darker movies/shows we watched. I was just surprised that a such highly rated product ended up being more of an average thing. I guess you still need to spend $1,000 or more for the best quality TV's. We're returning the TV after 3 weeks of giving it a shot and putting the Samsung plasma back in it's place until I can feel comfortable spending more money on a better product. Oh, and if you think 65" is a big difference over 55", not so much - the measurements being on the diagonal made it seem insignificant.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello MixlePixle, Thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rating: 2 out of 5 stars

    Glitchy

    Posted
    Not4me
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I was super excited to get this TV. I thought it would be better quality than a TCL TV brand. Unfortunately I found this TV was super glitchy when trying to jump from app to app. Even loading Netflix or any of the other popular apps would take over a minute to open. I even tried plugging my eathernet directly to the TV, hoping it would fix the lag issue. Nothing seemed to make this issue better. Took this TV back in exchange for a TCL brand, and I couldn’t be happier with the switch.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Regrer this purchase

    Posted
    JCBelows
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I trusted this brand because i have another Vizio that i have had 10+ years. I doubt this TV will last that long. There has been a couple times I couldn't get the Tv to turn off had to unplug it. Lately the tv "reboots" itself

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello JCBelows, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 2 out of 5 stars

    Poor remote

    Posted
    Daddy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I reccomend going with a more trusted brand like lg or Samsung, while this TV has a better picture, the remote has trouble registering clicks and the built on speakers are quiet

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Daddy, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 2 out of 5 stars

    Clarity not as I expected

    Posted
    Maggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this tv on Black Friday for my husband , good deal thinking it was going to be better than my 3 yrold tv. The quality is is about the same. Took it back not happy at all.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not a great pic

    Posted
    HappyGurl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this tv after I took back a Hisense. I took it home and did not like the picture. I then took it back to Best Buy and purchased a Samsung Q8... much better.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Ok for a intro 4k tv

    Posted
    Eric
    • My Best Buy® Elite Plus Member

    Had TV little over a month not very impressed. Have a 55 inch 4k m series and picture on that is way better. Going to probably change it for the P series. Cheaper is not always better!

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Eric, thank you for the feedback. A few things that might help you get the kind of picture quality you are looking for. First, make sure the Display is getting a hi-definition signal. This means making sure that you're source device (like a cable/satellite box) is capable of HD, and that it's connected to your Display with an HDMI cable that can deliver the HD picture. You can also change between pre-set picture modes on the display by pressing the PIC button on your remote. This will toggle between a few picture setting that look good in different situations. If your display is in a bright room try Vivid or Calibrated. If it’s in a dimmer room try Calibrated Dark. VIZIO

  • Rating: 2 out of 5 stars

    Bad connection

    Posted
    Tankie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The volume goes off on its own, channel changes on its own. Picture is great though

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Tankie, please contact our customer support at 877-878-4946 for assistance with your television. VIZIO

  • Rating: 2 out of 5 stars

    Lines in picture

    Posted
    Brad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Developed lines in the picture after two weeks. Now have to deal with Best Buy no service.

    No, I would not recommend this to a friend

    • Brand response

      VIZIOEntertainmentExpert

      Hello Brad, please contact our customer service at 877-878-4946 for assistance with your television. VIZIO