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Customer Ratings & Reviews

Model:
OLED65-H1
SKU:
6416848
Your price for this item is $359.99
Clearance
The comparable value price is $1,799.99

Customer reviews

Rating 3.9 out of 5 stars with 678 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers recognize the 65" Class OLED 4K UHD SmartCast TV for its exceptional picture quality, vibrant colors, and reasonable price point. While many users enjoy the TV for gaming, some have encountered software issues and remote control problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 678 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Price for a OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased OLED65-H1 (July 2021) as an open box and it was in perfect condition and discounted 34%. Picture quality was very good even before tweaking. I have it connected to an Xfinity cable box and a external sound bar for routine tv viewing. Also, it is connected to a current edition Apple TV 4K, XBox One X and Samsung UHD 4K DVD player with great image quality from each. With both the Xbox and the Apple TV you need to go into the settings and change HDMI mode settings and change them from auto to 2.1 for best results. Even under audio settings using auto seems not to work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr
    Cons mentioned:
    Vrr

    Rated 1 out of 5 stars

    LG panel is fantastic but Vizio processor is junk.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV to replace an LG C9 that was "lost" when I shipped it with UPS during a move. I really liked all of the features that were packed into the TV including HDR10+. I waited an extra six weeks just to get this on it's release date. I couldn't be more disappointed. The processing is terrible and the VRR is a mess. Trying to play Xbox games in 4k causes the picture to flicker and turn completely green. The apps are free and far between. I don't want to cast from my phone to watch TV. I used it for 10 days trying to give it a fair shot into I returned it and got the LG CX. I'm much happier now.

    No, I would not recommend this to a friend
    • Brand response from VIZIOEntertainmentExpert
      Posted .

      At VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Cool Oled tv from Vizio

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Oled for the price. The 1st Oled entry from Vizio is good. The sound is okay, but the picture is amazing, and as expected for an oled. I'm satisfied with this purchase, specially for the sale price that BestBuy had.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Top TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the best quality ever. The hdr+ is awesome when watching Netflix. The gaming pro engine for the PS5 is unmatched in my opinion versus other tvs with 120hz.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Vizio does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever owned. Picture is beautiful and ps5/Apple TV really shine with hdmi 2.1.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    ALOT OF ISSUES WITH THIS OLED TV BEWARE!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aww man where do i start with this tv.. i regretted buying this oled. Since day one I've had issue with it. I'll start with the pros. Actual picture quality is amazing, best quality I've ever seen. That's it, nomore pros for me. Cons overpower this tv. From the random power issues such as the tv turning off that you'll have to unplugg it to turn back on. Software issues go on and on as well. As far as gaming there's no support for the latest next gen gaming despite them advertising it. HDR colors looks washed out. As of writimg this review a year after purchase vizio has put out an update that has fixed some problems especially for gaming but i fear its not enough to make us buyers happy. Long story short if you want the tv for movies for a cheaper buy for an oled go for it. But you will have a lot of issues with it if you're trying to game on it. I coukd write more but nit enough tome or energy.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Doomswazey, VIZIO is committed to bringing you a pro gaming experience on your next generation console. With VIZIO & console developers frequently releasing new updates, features, and patches, we'd recommend you go to support.VIZIO.com & click on ' PS5 & Xbox Series X|S FAQs ' for the most up to date tips on how to get the most out of your console. VIZIO

  • Rated 2 out of 5 stars

    White flashing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this TV for 3 years and after its turned on for awhile it has a flashing of white in the background and it didnt start happening until after my protection plan ended.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great OLED Panel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal picture quality. A few software bugs here and there but not enough to be consistent or normal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not thrilled, would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in TV features only work at full brightness. So if you have the picture adjusted for a dim room, prepare to be blinded if you adjust the volume, access the sidebar menu or worse go to the full screen home, full screen apps (like YouTube). Buying a separate fire tv slightly resolved because it removes the need to use full screen built in features - but volume and menu are still very bright. In addition in a HDMI input mode (like an external fire tv) you can't adjust the picture... you can only select between picture modes you'd set up previously. Also notable that the TV speakers are bad, the sound bar is a must. The Vizio bar works ok but if the tv goes to sleep you have to wake up the TV, the sound bar and the fire tv separately. Lastly the single remote works ok but it's glitches. When you power on the first, sound bar and TV all power up but the main remote control doesn't immediately control the external fire tv... it takes a few movements to 'wake up' the integrated functionality. I power up and click 'menu' then 'back' then the integration works... but if the TV falls asleep it can take similar clicks before the main remote controls the fire tv again... this is only a problem because using the built in smarttv features are too bright... requiring the need for an external firetv. The pictures is nice but... what a hassle. I might return this tv but the thought of repacking and moving this large TV back to the store is a factor... Would not recommend unless you like a very bright TV most of the time.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello ITGrant, thank you for taking time to leave us your review. Picture modes can be set individually to each different input. It might be possible that your SmartCast input and your Fire TV might different picture settings. There are also times where you might not be able to adjust certain picture settings because the source device is in control of those settings while you are using it. In those cases I would recommend to check that devices menus for options on how to change those settings if possible. When using sound bars with the TV I recommend to use the HDMI ARC connections if possible. This way CEC can be enabled. CEC will make it possible for the sound bar and TV to communicate with certain signals between the two devices. That way they can detect those signals between one another and power on and off accordingly. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Color, Oled display

    Rated 5 out of 5 stars

    Excellent OLED TV for affordable price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. OLED is quite the upgrade from a regular LED TV. Colors look fantastic and makes even lower resolution videos look good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    OLED at a Decent Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastic. No issues after software updates from Vizio. Set is a little awkward to set up. Glad I picked this up for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Oled display

    Rated 5 out of 5 stars

    Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome oled for the price deep blacks picture really pops. Os its self is just ok suggest using fire stick or Google chromecast with google tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased open box. I did not received stand with the TV and Best buy has provided me some discount on stand. Impressive best buy customer service. I am more worried about burn-in as this is OLED but I am hopping that will not occur on my TV as I am watching all different shows and live channels. I only have concern with the TV is less brightness and screen reflection is pretty much same as my old TV. I was expecting OLED has better brightness and I will not have reflection issue in my home. Overall it is good TV if you don't have open window behind your seating area. This TV is best for closed environment. Overall color quality, black level is impressive on OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Vrr

    Rated 1 out of 5 stars

    Great picture -- horrible product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has an amazing picture being an OLED. TV is full of issues that Vizio support mentions fixed coming out for, but they never deliver. 1) If I have a device that supports HDMI 2.1 hooked up and turn the TV off while on the HDMI 2.1 port. I have to physically unplug the power and plug it back in to get the tv to turn back on. Since the TV is on the wall -- I have to flip the actual breaker. If I switch to HDMI 1.4 and 1080p instead of 4k -- the problem goes away. 2) When using 1080p and 4k on HDMI 1.4 and HDMI 2.1 along with an eARC sound bar -- the system randomly thinks there is no HDMI video source and turns the TV off or it randomly blacks out and back to the video. Sometimes it will work for hours, sometimes it starts doing it after 5 minutes. Very annoying if your in a game and it happens. 3) VRR never worked right out the box

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello nealstuntz, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice picture, but buggy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned mine after a couple of weeks because it had some bugs. My brother-in-law has the same TV and had bugs too, but not the same ones. Great picture, but sometimes it wouldn't respond to the remote, and I also had trouble with the ARC connection to my receiver. Maybe the ARC issue was user error, but the issue with ignoring the remote was enough for me to want to spend a little more for a better brand. Also, no native HBO app, so I had to use my streaming stick for that.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Jack, we appreciate you taking the time to review our product. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. We’ll continue to use feedback like yours to improve our TVs and the user experience in the future.  VIZIO

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy controls various picture setting for regular tv and cable and for gaming! Bought ahead of Black Friday but still worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Only if you dont mind rebooting daily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen but wow is it a buggy mess. 9 times out 10 I have to unplug the hdmi cable from my ps5 and plug it back in for the picture to come back on. If I turn off the tv I either have to wait 30+ minutes before turning it back on or I have to hold the power button for 30 seconds and hard reboot the thing to get it to turn back on. The audio sometimes just doesn't go out to my sound bar (also vizio) until I hard reboot. Got stuck in an HDR enable/disable loop a couple times, had to hard reboot. Basically you have to hard reboot this thing daily if you want it to work. And based on the Vizio subreddit I am far from the only one experiencing these issues. Picture is really good though.....

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello bdodroid, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Visio tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and the picture is great. Very good value. The options and extra features are outstanding. Easy to navigate and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Too Many Glitches

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV with the Best Intentions. Bottom line is that the Picture is solid across the board across all Apps and FIOS. That is where the positives end. This TV is riddled with too many glitches. I have to recycle the power on this TV at least 3-4 Times a week as the TV powers off on it's own and then does not turn on. If you are in the Smartcast Apps, any app that you are in would freeze and would not function. Screen would be frozen, oh well time to recycle the power again. I have a Sonos Beam Soundbar hooked up, oh well No sound coming out of the soundbar even when it's hooked up to the eARC port. The TV speakers work, the Soundbar does not. Time to recycle the power on the TV. I sent a note to Vizio support about these issues and failed to get a response. Would I recommend this TV, not a chance. Would I purchase another Vizio TV, not a chance. Vizio please address these issues, it should not be this difficult to watch Television. Thank you.

    No, I would not recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello JoeC, thank you for taking time to leave us your feedback today. There could be a few things that cause lag or apps to not respond correctly, and I would like to learn more so we can assist with troubleshooting. When audio is able to be heard from the TV speakers, but not the sound bar in use, that typically indicates an adjustment that needs to be made with the sound bar's settings or connection. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you. VIZIO

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Looks Great, for the price and size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great. unfortunately i got an open box and the screen would turn off randomly. but when it stayed on, was a great pic! maybe it got dropped as an open box item and i got it. assuming you dont have these issues and you buy a warranty. i think you will be happy with this purchase.

    I would recommend this to a friend
    • Brand response from VIZIO
      Posted .

      Hello Dreamwell, sorry to hear that you are not having a smooth experience with the power turning off. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’. VIZIO