Customer Ratings & Reviews
- Model:
- V655-J09
- SKU:
- 6459563
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 65" Class V-Series LED 4K UHD Smart TV for its exceptional picture quality, with many praising its clarity and color accuracy. The TV's affordable price point is also a major selling point, with customers noting its great value for the quality offered. Additionally, the TV's easy setup process is well-received, with users finding it simple and user-friendly.
This summary was generated by AI based on customer reviews.
Nice TV. Cheaper for a reason
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the soundbar working was little more difficult than I wanted to admit. Use the HDMI port and still have to reboot TV if the sound quits. Smartcast takes some getting used to.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Good, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Problems after approx. 2 weeks!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After approx. 2 weeks, i had problems with the tv freezing and the remote & tv buttons did nothing. Also, the tv would freeze randomly…whether on Netflix, antenna TV, Prime, or whatever else. Just recently, the tv froze on an antenna channel and I had to ohysically unplug the tv (YES! Brand bew batteries in the remote). When I finally got the tv turned back on, it reset back to the original settings! My father-in-law’s 55” version does the same things.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Tv not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 65 in tv IS NOT WORKING AT ALL . You need to come get this and give me another tv.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .I would like to offer the assistance of our award-winning technical support team with this issue. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Just don't do it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for a few months and then the network card malfunctioned again so I cannot watch any programming on the TV. I returned the first one for the same issue. I thought it was an anomaly, but clearly its a defect with this model. I cannot recommend this television. $600 down the drain for an ineffective big box on my wall.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello SyminthaP, in the event that an issue does happen, VIZIO strives to provide our customers with the award-winning service and support to ensure issues are handled as quickly and easily as possible. We appreciate that you reached out to us and gave us the opportunity to correct this unfortunate situation. Please do keep in contact with our support team if you continue to experience issues. We want to make sure to exhaust all troubleshooting and options to find the best resolution for you.
It’s Okay!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the television but what I don’t like is that sometimes the picture on the screen moves faster then the words. So I have to unplug the tv just to get them back in sync.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello LaVette, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. Typically, a lip sync issue can be narrowed down with troubleshooting. If the lip sync is off while watching content on your favorite apps, that indicates that we would want to troubleshoot network connections. If the lip sync issues only happen on cable or satellite boxes, we will then want to troubleshoot settings on each individual device. For that troubleshooting we will typically start with the TV, moving to any VIZIO audio devices if used, and then finally to the cable or satellite box. Please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
No bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it BUT One of my musts when purchasing my tv was for it to have bluetooth for sound. Specifications say it has this capability but it doesn’t.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Wapis, this model supports Bluetooth used to assist in pairing the VIZIO SmartCast Mobile application to use devices like smart phones and tablets as a remote for the TV. This TV is not designed to output audio over Bluetooth. You could purchase a Bluetooth transmitter and connect it to this TV to listen over Bluetooth. If you have any questions or need any assistance, we are available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Bad purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year. Internal errors and slow
No, I would not recommend this to a friendSound quality sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the screen overall. But hate that I have to go to the settings every time I turn on the TV, in order to put the volume on/auto!
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Damaris, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Do ypur research and look for a better one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is ok. The Best Buy in Bakersfield doesnt always have the best TVs out on the floor. When i purchased this tv, I bought it online. Didnt get to do much research, I was very disappointed with the sound of the tv. Good thing I have a sound bar. I went back to best buy 2 weeks later and they had all sorts of TVs on the floor and on display.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello JosePito, as televisions continue to have larger screens with thinner profiles and sleeker bezels, there is less room for large speakers. To help get the best audio quality out of your VIZIO televisions speakers, we’ve included settings like DTS Studio Sound to provide the highest performance possible, while maintaining the thin, sleek, bezel-less profile of your television. If you’d like any help adjusting your audio settings feel free to contact VIZIO support at 844-254-8087. For top of the line audio performance, you may also look into purchasing a VIZIO Sound Bar, there are several models available with wireless subwoofers for enhanced bass, rear speakers for true surround sound, and our new line of Atmos Sound Bars.
Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It don’t play in hdr and color ain’t right and it don’t look like a 65 tv
No, I would not recommend this to a friendBrand response from VIZIO
Posted .VIZIO is committed to making sure you have the best viewing experience possible. Based on your description of the problem, we’d really love for you to speak with our customer service team. They’ve got a few questions about the devices you have connected, and what kind of content you’re watching. They’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
I got what I paid for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was what I expected for the money. If I had it to do over I would invest a little more money for better quality.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Perfect, so glad to hear you are enjoying your VIZIO! I can’t help noticing you left a great review but gave a lower star rating. If there is anything holding you back from giving us 5 stars I would love to offer the help of our award-winning technical support team. You can reach them by going to support.vizio.com and clicking ‘contact us’.
Bad tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv lacks in all ways . The picture is not as good as samsung . The message do not have net keeps coming up but when you look in settings it shows connected . I had to reset the tv 7 time in the 2 weeks I had . 3 for net 3 due to no sound and 1 due to incomplete set up . If you like seeing no blurs then skip this tv because it can not keep up with fast movement . This is only the quality I would have expect if the tv was a $200 but it was $599 . My 1080p samsung does better and looks better . 2 weeks of use and all the bad thing = garbage
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Unrealtester, sorry to hear that you're having trouble. That's not at all the experience we'd like for our customers. If you haven't returned the TV yet, please reach out to our support team on support.VIZIO.com by clicking 'Contact Us'. We'd appreciate the chance to try and help you.
Vizio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture isn’t as sharp, sound quality is not what I expected.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .At VIZIO we obsess over every detail so we can deliver the best products with you in mind. To make sure you’re getting the most out of your VIZIO TV, we’d recommend that you connect your devices with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also adjust your picture settings in the Menu under ‘Picture Mode’ to align with the content you’re watching or room brightness. If you’d like any assistance adjusting your picture settings, our customer support team would love to help you dial in the TV to your preference. You can reach them at support.vizio.com and clicking ‘Contact Us’.
Vizio 65 inch tv stinks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV not clear, cant get a clear picture, keft messages. Monone can help, last tv I'll buy from BB
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Vizio65stinks, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Dr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Its just a tv. Nothing special about it.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Good, at VIZIO, we’re constantly striving to improve our products and deliver a world class viewing experience to our customers. We appreciate that you took the time to review our product- and would really love to get any specific details you could offer on how to improve that experience. You can reach our award-winning technical support team by going to support.vizio.com and clicking ‘contact us’.
none
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. had to wait till next day to pick. ad said 1 hour
I would recommend this to a friendNice Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All was working perfectly then clocked off wont go back on
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Great, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Open box is always a risk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm…outside the scratches and blown pixel.
I would recommend this to a friendBrand response from VIZIO
Posted .Hello Nothappybutitsjusttv, sorry to hear that you're having trouble with a pixel and some scratches on the outside. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Good Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good tv for the price. Not the better but reasonable quality.
No, I would not recommend this to a friendPicture quality is meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is somewhat off…It’s also trying to navigate.
No, I would not recommend this to a friendBrand response from VIZIO
Posted .Hello Aujha, at VIZIO we pride ourselves on our highly rated picture quality. To make sure you’re getting the most out of your VIZIO TV, we’d recommend making sure your devices are connected with an HDMI cable, and are set to broadcast in 4K (2160p) or Full HD (1080p). You can also individually adjust your picture settings in the menu. For brighter rooms, try using the ‘VIVID’ picture mode for a brighter, more colorful image. If you’d like any assistance adjusting these settings, our customer support team would love to help you dial in the TV to your preference, you can reach them at 844-254-8087.