Customer Ratings & Reviews
- Model:
- SB3851-D0
- |
- SKU:
- 4898002
Customer reviews
Rating 4.5 out of 5 stars with 875 reviews
(875 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the SmartCast™ 38" 5.1-Channel Soundbar System with Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the clarity and richness of the sound, while others appreciate how simple it is to get the system up and running. However, some customers have expressed concerns about the remote control, connectivity issues, bass quality, sudden malfunctions, and limited volume output.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked out perfect for what I needed it for! Great value!
I would recommend this to a friendRated 5 out of 5 stars
Great surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty great surround sound for the price it works amazing
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sounding soundbars ive purchased to date!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. It was Easy to install
I would recommend this to a friendRated 3 out of 5 stars
Decent, not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is decent, but not exceptional. System frequently disconnects and has difficulty rediscovering our WiFi (no other devices seem to have this issue.) Ease of configuring settings/sound balance, etc. is not very user friendly.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with product its a good fit with my TV
I would recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system was a great fit for our guest room.
I would recommend this to a friendRated 5 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is very good , i enjoy the product , that i buy there
I would recommend this to a friendRated 5 out of 5 stars
good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good quality 5.1 sound bar. its working as expected.
I would recommend this to a friendRated 5 out of 5 stars
Great tv/sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my tv and soundbar purchase
I would recommend this to a friendRated 5 out of 5 stars
Awsome new toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one is much better than the previous version!
I would recommend this to a friendRated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound for a medium sized room awesome
I would recommend this to a friendRated 5 out of 5 stars
Great soundbar for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think its the coolest soundbar i have ever heard
I would recommend this to a friendRated 5 out of 5 stars
Good 5.1 sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.True 5.1 sound specially for gaming and HD MOVIES.
I would recommend this to a friendRated 5 out of 5 stars
great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this to all, it's a great speakers for
I would recommend this to a friendRated 2 out of 5 stars
Not what you are expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it came with the satellite speakers and I was told it would simulate surround sound better than a basic sound bar without the satellites. The reality is that the satellite speakers sound muddled, tinny and they crackle. The actual sound bar was ok, but we have an older TV from when they still made good speakers in the tv, so it was not much better or much louder than the TV speakers themselves. I would spend a little extra on an Energy Take 7 Classic surround sound system on Amazon along with on Onkyo A/V reciever. Great value and quality if you catch a sale.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thomas, thanks for taking the time to fill out a review and give us specific product feedback. You can individually adjust the volume of the rear speakers. Increased volume may help to make them sound less 'tinny'. They shouldn't crackle though, and if this issue continues feel free to contact one of our tech support reps by email, chat or phone. Our award-winning U.S.-based customer support team can be reached by phone at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST. We also have Chat and E-mail support on support.vizio.com if you would prefer.
- Pros mentioned:Price, Sound qualityCons mentioned:Customer service
Rated 4 out of 5 stars
Exceeded my expectations but..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been wanting a sound bar for a long time. Was using speakers which I got from Amazon for $40 for almost 3 years. But never found a good deal for a 5.1 surround sound kind of a sound bar system. When I connected the sound bar which was fairly easy, I was amazed at the sound quality and the amount of bass and the complete theater experience. But a few problems I faced were when i tried the Smart Cast app which just was not connecting to the sound bar via Bluetooth or Wifi and then I spoke to the Vizio customer service which was not that hard to reach but he told me to perform a few steps which I had already done before I contacted him. Also remember to switch the link setting to on via the remote. The guy then said he checked with his team and it seems there are problems with iOS devices and he told me to use an Android device to connect the first time and then it would work. But I do not know how but after sometime I just managed to connect using the Wifi option (which was not working before). And also this sound bar does not get connected to the tv the first time I switch on the TV for some reason. Maybe I am doing something wrong. Not sure. Will check it out and update this review soon. This is where the sound bar lost a star. Smart cast is a cool feature where you can cast music and it will keep playing even if you have an incoming call. Anyways this is worth the money. I honestly do not have any idea of how the other 5.1 sound bar systems would be compared to this one but I am pretty satisfied with this buy. I am usually a guy who does a lot of research and a lot of returns until I am not satisfied but this time just felt this is the perfect deal. Got it for around 180 on Black Friday.
I would recommend this to a friend Rated 3 out of 5 stars
Adequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've never had one before so it's hard to rate or compare. It covers my remote signal to the TV so I have to raise my hand above it to make remote work.
No, I would not recommend this to a friendRated 3 out of 5 stars
For a sound bar ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call Visio to get the SmartCast to work but even they had no idea what was going wrong. Decided not to return the bar but just not using SmartCast
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent enough sound. Beats the horrible speakers from the tv but lacks the depth of running through my stereo. Definitely an upgrade.
I would recommend this to a friend









