Customer Ratings & Reviews
- Model:
- SB3851-D0
- SKU:
- 4898002
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the SmartCast™ 38" 5.1-Channel Soundbar System with Subwoofer for its exceptional sound quality and easy setup process. Many customers rave about the clarity and richness of the sound, while others appreciate how simple it is to get the system up and running. However, some customers have expressed concerns about the remote control, connectivity issues, bass quality, sudden malfunctions, and limited volume output.
This summary was generated by AI based on customer reviews.
Soundbar for Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a while, but am having a lot of trouble with it working effectively with our new TV.
No, I would not recommend this to a friendwell at times
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.popping/crackling sounds from both the front and rear speakers at times...very annoying otherwise its a great system
No, I would not recommend this to a friend.........................................
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review..................................................................................................................
No, I would not recommend this to a friend- Pros mentioned:Sound quality
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is Good. Didn't like the Wired connections to sub woofers.
No, I would not recommend this to a friend It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little too over priced for me, and the sound cracks a little!
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .There are a number of settings that can be adjusted to help correct this. Please contact us at 844.254.8088 and we would be happy to help you out with this. Thanks -Randal
Good for 2 years, than randomly dies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this soundbar system for 2 years now and tonight when I went to watch a movie it simply will not power on. Tried every solution provided by support and it seems like the unit simply failed. Now I'm left with a dead eyesore in front of my TV and looking into a more reliable company and product to produce my sound
No, I would not recommend this to a friendDecent Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound quality. Definitely a step up from the TV. The remote control could use some work.
I would recommend this to a friendits Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google chromecast doesn't work, sound is pretty good for a small room but not a great product
No, I would not recommend this to a friendTheater room
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for my theater room its okay just dont think its loud enough
I would recommend this to a frienddoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought these for a buddy who has limited space in his living room. they get the job done !
I would recommend this to a friendOkay but nothing extra.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too much bass and it does not synchronize well with our TV sound bar. I would not buy again.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We appreciate the review. There are settings that can be made to adjust the bass. Feel free to contact us at chat.vizio.com or at 1-877-878-4946. We would be happy to assist you. Thanks! -Randal
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok just not what I was looking for. At its highest sound it's ok and that's what I was looking for around mid range of volume not at the max...(room size 14X14). keeping it for a few days since movie night is near and see what the other family members weigh in and have to say... maybe back to the store for this one.
No, I would not recommend this to a friendGood but not great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every now & then, the small speakers will seize and stop working.
No, I would not recommend this to a friendIt's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound has some static at high volume and cannot use smartcast
No, I would not recommend this to a friendPoor Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system looks nice and it's easy to install. However, the sound quality is really bad, I decided to return it because of that. Doesn't make sense to have a 5.1 this bad. Rather have a stereo system with better quality for the same money.
No, I would not recommend this to a friendDoesn't turn on consistently with DIRECTV remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First sound bar I have purchased and wasn't sure what to expect. Sounds ok, but is very frustrating when it doesn't turn on automatically with DIRECTV remote when I turn on TV.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .Thanks for taking the time to post a review. There's a few things that might be able to help fix your issue. Some remotes are universal and you may be able to program the remote you're using to operate the soundbar. You could also connect this Sound Bar to your TV using HDMI ARC. ARC uses a technology called CEC, and when your TV powers on ARC will use CEC to power on the Sound Bar on automatically.
- Cons mentioned:Stopped working
lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.quit working after one day so took it back to store
No, I would not recommend this to a friend Worked good for 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for 2 weeks now I am getting a popping sound out of the sub-woofer, need to get it fix or return it.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .This is not the experience we would like our customers to have. Please contact our award-winning U.S.-based customer support team at 877-878-4946 Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST and we can help you resolve this. Thank you.
not good for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this for 6 weeks or more and have not got it to work well. Now it's a dust collector. by the TV.
No, I would not recommend this to a friend- Pros mentioned:Easy setup, Price, Sound quality
Got way more for my money than expected!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To say I'm happy with my purchase is an understatement. My current surround system is a Bose Lifestyle 28 Series II so my expectations were that I wanted something that sounded just as good. My Bose system sounded fantastic but being 12 years old and no HDMI connections it is time to retire it. The bezels on TV's now are so small that the internal speakers face the rear of the TV and project the sound out of the back which makes it very hard for me to hear in a large room. That issue has been solved with the sound bar. I can hear better at a lower volume now. The Vizio 38" SmartCast 5.1 channel Sound Bar sounds (to me) just as clean, crisp, full, and solid sounding as my Bose system. I was pleasantly surprised that such a compact system filled my 20' X 30' hardwood floor, vaulted ceiling living room with sound. I haven't tried to blast it to see if the system and especially the sub woofer bog down or not but I don't really feel the need to. It just sounds good! Setting the system up literally took 20 minutes from opening the boxes to filling the room with clean, crisp sound. The versatility of the settings on the sound bar is nice too. I was easily able to dial in the sound to my liking. Other reviews are correct in stating the display on the remote needs back lighting but that was not a deal breaker for me. I caught this on sale on BestBuy.com for $229. As I write this review it s $249 and worth every penny if you ask me. I was however unable to connect my sound bar via Bluetooth or Wi-Fi to my phone or router with the SmartCast app after a few attempts. But honestly, I didn't spend more than 10 minutes trying. That's something I'll mess with later. I would expect systems of this sound quality to be twice the price of this system. I was impressed!
I would recommend this to a friend