Customer Ratings & Reviews
- Model:
- SB4551-D5
- SKU:
- 4969603
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.6 out of 5 stars
Customers are saying
Customers consistently note the SmartCast™ 5.1-Channel Soundbar System's sound quality, with many describing it as "very good." The soundbar's easy setup is also widely praised, with customers saying it is "very easy" and "outstanding." On the downside, some customers have experienced connectivity issues, particularly with the SmartCast app, and pairing issues between the soundbar and the subwoofer/rear speakers.
This summary was generated by AI based on customer reviews.
Sounds great when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds nice if working, we keep having to resetting to get power on. We have to reset multiple times a day. Yes, we tried a different outlet but randomly stops work. We reset unit and re-paired to sound bar, no change. Only 3 months old, Best Buy won’t do anything since it’s over 14 days
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946
Absolutely love this system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is top notch from the bar to the surrounds. The woofer is very inconspicuous and provides excellent bass. Great addition to my home set up.
I would recommend this to a friendCell Phone Glass Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person that helped me find, and apply the new screen protector was very nice, helpful, and respectful. He provided great customer service.
I would recommend this to a friend- Pros mentioned:Sound quality
Glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good in theory, but rear speakers don't have much oomph to them and wireless sub more often than not does not connect. Go for the Sony HT NT5. Great sound bar with options to add the rears later and more features.
No, I would not recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We truly appreciate your review and would love to speak with you directly about your experience to see if we can help in any way. Please contact our customer support team at 877-878-4946 – we’re here Monday thru Friday from 7am to 11pm and Saturday and Sunday from 8am to 6pm CST.
Outstanding sound - affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and wireless sub keeps cables at a minimum. Rear speaker connect to sub so everything hidden. Vizio app allows easy GUI setup.
I would recommend this to a friendGood soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like I'm in a movie theatre. The bass is awesome
I would recommend this to a friendGood bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my sound bar since my last was stolen...love this one! Has some good bass for movies, sound effects and music. Use it daily!
I would recommend this to a friend- Cons mentioned:Customer service
Horrible luck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went through two of theses had the same problem both times the sub and surround sound would not work....apparently they needed to be updated well six customer service calls later and there weeks and it finally works
I would recommend this to a friendBrand response from VIZIOEntertainmentExpert
Posted .We’re sorry to hear about your difficulties. It is extremely rare for this to happen, as we strive to deliver the highest quality product to our customers. Please contact us at 844.254.8088 and we would be happy to help you out with any questions that you may have. -Randal
Best system ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is incredible. Sounds great while being very discreet. Sub is hidden behind couch and you can feel the rumble.
I would recommend this to a friendexcellent sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only issue would be - slow to connect to direct TV
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to this surround sound from another one loved it but this one is amazing would recommend to Everyone
I would recommend this to a friendOutstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system performs great and had easy install instructions. The whole family enjoys the sound system and it had a great price.
I would recommend this to a friendGreat speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really made a difference with the rear sourround speakers. Came from a Harmon Kardon sound bar and it is night and day.
I would recommend this to a friendgreat sound for 5.1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on black Friday sale, love the wireless subwoofer (under sofa) you can feel the sound. good sound for price.
I would recommend this to a friendGET THIS NOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little system beats anything I have had in the past. You feel like you are in a movie theater. It cranks and sounds crisp
I would recommend this to a friendThe best sound at I've had so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and clarity from the soundbar is awesome. Well worth the money. Use it everyday for music and tv at night.
I would recommend this to a friendGreat Sound!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love this product. I under the couch subwoofer is awesome. You can feel every beat, totally worth it.
I would recommend this to a friendGreat sounding sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The under the couch flat subwoofer has a deep sound and makes the whole couch rumble while watching a movie
I would recommend this to a friendVizio 5.1 surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surround system is awesome.. great product.. I will recommend it to everyone with a Vizio Smart TV..
I would recommend this to a friendGreat Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vision knocked this one out of the park! And with the price match guarantee and I paid under store value
I would recommend this to a friend
