Customer Ratings & Reviews
- Model:
- HU1-0091-06
- SKU:
- 6548917
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Lucerna 2 Alchemy 1 gallon Ultrasonic Humidifier for its overall performance, stylish design, quiet operation, and user-friendly setup. Many appreciate the pleasant light feature. However, some users have noted that the humidifier consumes water quickly, and the refill process can be messy.
This summary was generated by AI based on customer reviews.
Unreliable quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off randomly, doesnt always turn on, pics dont accurately portray ambiance- light is much more pale. Motor is also noisy and is squeaky at high setting.
No, I would not recommend this to a friendBrand response from Vornado Air Family of Brands
Posted .We apologize for any difficulties you have experienced with your Vornado Lucerna 2 Humidifier. At Vornado, we take pride in our products and want to help you with a resolution to the issues you are experiencing. Please call our Consumer Care line at 800-234-0604 or email us at [email protected] and allow us to diagnose what went wrong.
Very bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a bad product. Get power off in one days. Dont buy
No, I would not recommend this to a friendLeaks water
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product a month ago and leaks water, now I can't return it because already passed the date of return. Poor quality.
No, I would not recommend this to a friendBrand response from Vornado Air Family of Brands
Posted .We apologize for any difficulties you have experienced with your Vornado Lucerna 2 Humidifier. At Vornado, we take pride in our products and want to help you with a resolution to the issues you are experiencing. Please call our Consumer Care line at 800-234-0604 or email us at [email protected] and allow us to diagnose what went wrong.
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money, humidity control is poor, there's two speeds, high and nothing. would not recommend.
No, I would not recommend this to a friendBrand response from Vornado Air Family of Brands
Posted .Please contact our consumer service team to assist you in making this right for you. We can be reached by phone at 800-234-0604 or email at [email protected]
Looked cool, nothing else
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One week in and it had a puddle around the base and was not producing vapors. Garbage.
No, I would not recommend this to a friendBrand response from Vornado Air Family of Brands
Posted .We are sorry to hear our product is not working as designed for you. Please contact us for a replacement at [email protected] or by phone at 800-234-0604.
- Pros mentioned:LightCons mentioned:Water consumption
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this about a month-love it. I like it because its a night light too. It seems to go through more distilled water than my other humidifier and it sends out more mist too so that fine.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Cool design, excellent product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job and looks cool whole doing it. Easy to use as well.
I would recommend this to a friend - Pros mentioned:Noise level
Best Humidifier Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always needed to sleep with a humidifier in my room. Living in WI it gets DRY so your skin gets crusty and nose dries up at night. This humidifier is well worth the money as it keeps a rooms air moisturized (mind you my room is quite large). It’s very quiet and the nightlight is a plus since I have 2 kiddos under 2.
I would recommend this to a friend Great until cleaned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how big the reservoir is for this humidifier. What irked me about the machine is touch capacitive controls, and they're not very sensitive. I went to clean the machine thoroughly because where i live has hard water. Unfortunately, when i plugged it back in and went to turn it on, nothing happened. I unplugged it, tried another outlet, and nothing.
No, I would not recommend this to a friendBrand response from Vornado Air Family of Brands
Posted .At Vornado, we take pride in our products and apologize for any difficulties you've experienced with your Lucerna 2 Humidifier. Please call our Consumer Care Team at 800-234-0604 or email us at [email protected] and allow us to find a resolution to the issue that occurred.
- Pros mentioned:Overall performance
Beautiful in person!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a humidifier next to my bed, but most look bad. This Lucerna is beautiful in person and gives a nice flame look. I love it.
I would recommend this to a friend - Pros mentioned:Overall performance
Interesting look
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not look like a normal humidifier but works well
I would recommend this to a friend Would not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a couple uses. Annoying to refill overall would not recommend. Does not visually look like pictures in
No, I would not recommend this to a friendBrand response from Vornado Air Family of Brands
Posted .At Vornado, we take pride in our products and are sad to hear this product did not meet your expectations. We would like to assist you with your humidifier. Please call our Consumer Care line at 800-234-0604 or email us at [email protected] and allow us to diagnose what went wrong.
