Customer Ratings & Reviews
- Model:
- RM5766HD
- SKU:
- 6501068
Rating by feature
- Value
Rating 3.3 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers are satisfied with the video quality, battery life, and ease of use of this baby monitor. Many appreciate the night light feature and the large screen size, but some experienced difficulties with maintaining a consistent connection. A few users reported reliability issues after a period of use.
This summary was generated by AI based on customer reviews.
Niece 1st child.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my niece who is expecting their first child.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Pros mentioned:Ease of use
Good for our newborn
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. Can keep an eye on him whereever we are.
I would recommend this to a friend Baby review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a while however internet connection fails very often lately.
I would recommend this to a friend- Pros mentioned:Battery life
a+++
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good. accurate and no signal drops. long battery.
I would recommend this to a friend Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my brother in and his wife and they both love it!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
- Cons mentioned:Connectivity
Do not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially worked well with no issues. After return period it continuously would lose connection with camera forcing me to unplug and plug back into to reset it every hour. Saw reviews with similar comments and still opted to try it…lessened my lesson.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
- Cons mentioned:Connectivity
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased less than 2 months ago and already not working. Keeps say Establishing secure connection then that it cant find baby unit 1 which is only about 10ft away. Have tried resetting both multiple time and still nothing
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Great gift idea for the parents to be
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My niece and nephew haven't stopped raving about this Baby Monitor. They absolutely LOVE IT!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Best Nanny Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it being so portable to take around while your doing things around the house.
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Best money spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I have ever spent. Still can’t get it to link to my phone, but the baby will never be in the bed while I am not home.
I would recommend this to a friendNot working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working about a month after using it. I cannot return it and now I’m stuck with this monitor that’s not reliable.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to [email protected]. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Always the best best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always best staff in Best Buy with no default , thanks best bur
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team
Great love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It honestly has everything youll want on the tablet screen! Temperature, motion etc best one ive used yet!
I would recommend this to a friendMr. David
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great monitor. It is our second one. Our two-year-old broke off the antenna.
I would recommend this to a friendVery nice camera
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice camera. It connects very good. Love it
I would recommend this to a friend- Pros mentioned:Battery life, Night light
Pan Tilt Zoom... All You Need
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial set up will take you some time, please allow for this when you first use the unit. OUt of the box you will need to plug in the monitor and the camera. Next you will want to download the mobile app for your device. If you do not have an account already you will be prompted to set up an account. This part is pretty quick and straight forward The next steps are time consuming and can be confusing and tedious to many. Upon signing in to the app you will be guided through the steps of connecting your camera. NOTE!!!! This only connects to 2.4 GHz wifi signals. This really annoys me. With all the advances in wifi technology why are we still using 2.4 GHz connections. I had to change my current wifi router to send out a 2.4 GHz signal just so I could connect this device. All my other devices at home work just fine on the 5 GHz. Once I had the right signal from my wifi router at home I was able to connect the camera to the mobile device app. Now that you are connected you still have to go through the firmware updates. This took another 10 - 30 minutes for the unit to update. So again, do not expect to use the unit immediately out of the box. There is some set up time you need to allow for. Part of your set up you can add other members to the account. So I quickly added my wife to be able to access the camera and control it from her mobile device (and account) too. We prefer using the mobile phone to view the feed and control the unit. Since we always have our phones with us. But the handheld has a REALLY NICE size screen which makes viewing our young one very easy from the handheld unit too. So now we are about 30 min later into the set-up and I am finally ready to test out the features. One of the items I noticed right away was the handheld reported a romo temperature of 73 degrees but the mobile app showed the temperature of 71 degrees. The handheld was inches away from the camera so how can they have different readings? Not a huge deal but why wouldn;t they report the same temperature? Since I assume the data is coming from the camera unit. There are lot of great features. You can play music, you can set night light colors ans they can cycle through the colors. The screen size of the parent unit is great but we still like to use our mobile device too. We really ike the Pan/Tilt/Zoom functionality of this monitor and was really the one feature that was the selling point for me. There are also several white noise options, although we don't use those for our baby. Sounds from the monitor to the parent app is good, you can clearly hear what is happening in the baby’s room. The Push to Talk feature is not as great. The user really has to pay attention to how long they press the button and when they can talk and when to let up so you can hear the other end again. But the two way talk is not the reason we bought this. This has been my new favorite baby monitor. The Pan Tilt Zoom was the selling point for us, and the mobile app works well on our phone and the parent app has a nice long battery life if you need to carry it around the house.
I would recommend this to a friend Very sad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really excited for this baby monitor but was really disappointed :(. Had the monitor for about a month and the camera just had completely given out. It would not turn on anymore and the monitor wouldnnot pick up the camera.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is not as advertised especially not the night vision. Motion detection is slow and I have other children in the home and it lags to detect sounds also. Will be returning
No, I would not recommend this to a friendWaste of money!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is awful! Supposed to be in color and it's not. Half of the time, you can't even see the picture well enough to see the babies when they're sleeping. The picture is so distorted. What a waste of money.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had gotten one 3 years ago but it was the 5" screen and it worked great. We purchased this one in July and the camera has already stopped connecting to the monitor.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
