Customer Ratings & Reviews
- Model:
- IS8151-4
- |
- SKU:
- 6406785
Customer reviews
Rating 4.4 out of 5 stars with 389 reviews
(389 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers love the ease of use, impressive range, and great sound quality of this 4-handset answering system. Many appreciate the call blocking feature and the long battery life, while some find the volume could be improved and the instructions could be clearer. The system's features and price point are also frequently praised. Overall, the positive feedback outweighs the negative, suggesting a generally positive customer experience.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Too complicated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated and difficult to manage. Couldn’t get time to be correct. Many things not worth the effort. Redial. Erase phone entry and on and on.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.
Thank you,
-VTech Support Team
Rated 2 out of 5 stars
Could not activate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to activate the phones, and had to return them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse phone we have ever had!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst phone we have EVER had in our 53 1/2 years of marriage. We get a dial tone every time we try to answer the phone. The only thing we can use this system for is an answering machine. We do not want cell phones, etc. answered on this phone. We only use it as our land line and CANNOT use it for that purpose.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mouse
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the way these phones work. Looking to But another brand
No, I would not recommend this to a friendRated 1 out of 5 stars
not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button 1 on one handset (used for long distance as well as in some private or commercial #'s) does not respond. May be stuck, but can not be used for outward calls or long distance containing 1. None of the handset keyboards feel smooth and flowing as they should when dialing.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the phones that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family. Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team
Rated 1 out of 5 stars
Used phone arrived -- dirty and dusty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone arrived today. I went to set it up and it has clearly been used. It is scuffed, dirty and dusty...but it arrived all sealed up. Very disappointed. Will purchase from a different vendor.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These phones perform poorly the buttons are hard to push in they do not want to work when you do the distance absolutely sucks I do not recommend these phones to anybody
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are very sorry that the telephone set you have purchased did not function as expected. We understand your frustration and disappointment. We can help you with your product issues. And if the product deemed defective, we can provide you with a speedy product replacement. Please reach out to us by email to [email protected]. We look forward to hearing from you to make it right. Best regards, VTech Support Team
Rated 1 out of 5 stars
Worst operating system EVER!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst operating system I’ve ever seen. Unintuitive, too many screens to do the simplest thing.
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to put together. Still have not done so. Problem is the back.area where the battery goes.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the product you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Rated 1 out of 5 stars
I am slow! I might be able to revieew this 6 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am still trying to understand all of the instructions! (:
No, I would not recommend this to a friend- Pros mentioned:Call blocking, Range
Rated 5 out of 5 stars
Updating My Old House Phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old phone system was dropping calls due to outdated technology. This system is working great as well as the call blocker function. Easy to pair with your cell phone for calls, but no texting.
I would recommend this to a friend - Pros mentioned:Range, Sound quality
Rated 4 out of 5 stars
Vtech phone review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great range with quality sound. Set up lengthy.Right out of box the buttons on the main hand set stick.The buttons on the 4 phones were ok
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
VTEC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Buy at a Great Price! Easy set-up and installation.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New Land Line
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The VTech phone system is great. It's easy to use and has very good clarity. We replaced our last VTech system after fifteen years with this one and appreciate the technology updates.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Robocall killer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well made quality product. I’m so happy that I am no longer receiving robocalls since the first day I set up the system. There is a unique program where the robocall is being deterred. Great feature.
I would recommend this to a friend - Pros mentioned:Call blocking
Rated 4 out of 5 stars
leotl
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hand sets are slightly bigger than i like but overall a very good phone. smartblock is great and 1000 blocked calls keeps unwanted calls at bay.
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Large font. There is good range with these phones.
I would recommend this to a friend - Cons mentioned:Instructions
Rated 3 out of 5 stars
Inadequate setup instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.phone itself is average. Bought to replace landline with cell phone bluetooth connection. Instructions are overly brief and not helpful Instructions should be presented in a nice sequential order, not placed inside a multiple page folded set up. Instructions should be in a tree format; not embedded beside all instructions.
No, I would not recommend this to a friend - Pros mentioned:Call blocking
Rated 4 out of 5 stars
Vtech phone system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good system. Call blocking feature is good addition. Speakerphone quality quite good.
I would recommend this to a friend Rated 5 out of 5 stars
Scammers Demise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product for one reason, to eliminate the all day scam calls to my home phone #. The "smart call block" feature is fantastic. The nice thing also is the ability to add a number to the block setting when a call occasionally does get through. Other then that, this device has basically eliminated my phone ringing all day long from scammers!
I would recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.
Thank you,
-VTech Support Team

