Customer Ratings & Reviews
- Model:
- RM5764HD
- SKU:
- 6414529
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, night vision, and range of this baby monitoring system. Many appreciate the camera's ability to move remotely. However, some customers report issues with connectivity, battery life, and signal strength. The monitor's battery life is a frequent point of concern.
This summary was generated by AI based on customer reviews.
Excellent camera for baby monitoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can help my wife watching our twins even if I am at work.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase .. I would recommend .. Easy to use.
I would recommend this to a friendGood buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has worked great and isn’t too expensive.
I would recommend this to a friendVTech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor and I would definitely recommend
I would recommend this to a friend- Cons mentioned:Battery life
Dont buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont show video of recording 99 percent of time it says failed whenbyou try and watch preview times. Battery dies fast on monitor and beeps all the time when there is no movement
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
- Cons mentioned:Connection
Try another camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 3 weeks. Then constantly lost connection. Looks like it’s a common issue. Tried factory resetting it. Still doesn’t work. Buy a different one
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry for technical issues faced by you while using our Monitor and MyVTech Baby Pro App. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
We faced few technical downtimes in last few days and have now resolved the issues. We are regularly upgrading our systems to enhance the security of our services. Thank you again for bringing this issue to our attention.
In case of any further issues, please contact us by email to info@vtechphones.com.
Regards,
VTech Support Team
- Cons mentioned:Connection
Antiquated at best.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intermittently connected initially and completely stopped working after a month. Antiquated at best.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
- Cons mentioned:Connection
Terrible range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Direct connection doesn’t work in the next room. WiFi option is very inconsistent.
No, I would not recommend this to a friend - Cons mentioned:Connection
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a great product when it connects sometimes buffers but most the time works
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience caused you and family. Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team
Horrible don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Best Buy is really y s hi tty because they sell this but then they don’t respond. Bought it for a baby shower and now need to buy another one because BEST BUY IS A S C AM SAME THAT VTECH
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Poor Audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own the 7” device and was hoping the smaller size would work since we don’t need that big of a screen - issue is audio is terrible even on max settings so it doesn’t work for us
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience that this may have caused you. Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention. We look forward to hearing from you so that we can help to make it right. Regards, VTech Support Team
Do not purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as i move away from the baby's room the monitor says i need to move closer to the camera. I purchased due too great reviews but i will be returning it soon.
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to turn it up to hear it. they can hear you as well if you are talking. echo back. don't like that. it beeps a lot. Check out other device. Stay away from.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are sorry to hear about your experience with the VTech Baby Monitor. You may need to set the sound sensitivity to a higher level. You may also need to move the baby monitor away from other electronic devices to avoid interference. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
Unclear definition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected. Picture is blurry. On the screen as well on the app. Cant really see my babys face.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.keep poping up an error on the screen saying camera not connected had to return it didn’t work for me
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer, thank you for your feedback letting us know the connectivity issues of your monitor. We understand the disappointment and frustrations. Your monitor should not have behaved as you explained. We would like to learn more about the problems so that we can help but there is no contact info here. Please reach out to us by email to [email protected]. We will work with you until all the issues fully resolved. If the monitor is deemed defective, we can help you with a speedy replacement. Looking forward to hear from you to make it right. Regards, VTech Support Team
Vetch baby monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t really recommend this camera for any parent my daughters and o were being watched by some pervert.
No, I would not recommend this to a friendNot working
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well in the beginning for couple of months and now it cometely stopped working for no reason
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Mrs
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy but we didn’t use return to store I don’t know but our wi fi not connect
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Epson - We are sorry to hear about your experience with the VTech baby monitor. The recent firmware update has fixed the connectivity issues. Should you decide to give us another chance, and we sincerely hope you do, please reach out to our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
Baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot add another cámara. Description is not specific, I returned.
No, I would not recommend this to a friend- Pros mentioned:Night vision
Vetch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my first born and it has worked amazing and the quality of good even night vision
I would recommend this to a friend