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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 212 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, ease of use, night vision, and range of this baby monitoring system. Many appreciate the camera's ability to move remotely. However, some customers report issues with connectivity, battery life, and signal strength. The monitor's battery life is a frequent point of concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 212 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Vtech - Baby Monitoring System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this product to help us monitored our new baby son while he's sleeping. Prior to getting this product we have used so many V-Tech products but when we start using this product we dislike the warning indicator display.. it's so inconvenience because it displayed dead center of the screen and it block's the view. It should of display to the side. Plus the monitor battery life is so bad, it's draining so quick. We constantly have to keep it charge and/or plug to be able to use it. I personally would not recommended this item to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best baby camera!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best baby camera ive seen... simple lots of motion options and sounds like white noise...crickets songs and so on... range is also great works out side and in.... the app also is awesome the fact that you can see the kids in the room and be out you can have 24/7 eyes on them.... battery life is also great... i have mune pluged into the outlet... must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend device. Easy to use it. Great screen view. Good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Battery life, Signal strength

    Rated 1 out of 5 stars

    Monitor stopped holding a charge after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video monitor stopped holding a charge after a month. Conveniently a week outside of the return window. It also loses signal about every 5 minutes seemingly randomly. Its terrible, because this is one of the few that has a high quality picture that has an offline mode.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Dear Customer,

      Thank you for sharing your feedback and taking the time to review our product.

      We apologize for the trouble. Please try cycling the power on your camera (unplug for ~10 seconds, the plug in again). If your connectivity trouble continues, please contact customer support at 1.800.595.9511 or by email at [email protected] with a picture of the system settings screen from your parent unit so we can help to troubleshoot and get this resolved for you quickly. (Menu/Select > Zoom key > Product info & support) If the product is deemed faulty, we can arrange a warranty replacement right away.

      We look forward to hearing from you so that we can help to make it right.

      Regards,

      VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Picture quality, Range

    Rated 5 out of 5 stars

    Baby monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video quality. Battery life is good. Range is good. Puts my mind at ease when I’m not in the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this early to test out before baby gets here. So far we love it! Clear image and sound. Love that you can use the monitor and your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Picture quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this monitor! I like being able to move the camera if needed and the picture is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Is not a big deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for keep your eyes on your kids, the only thing I don’t like is to short the connection area, so you loose some time the signal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Range

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up. Product range was exceptional and quality was fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent monitoring system.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this system to help keep an eye on my 90 year old mom while she recovers from surgery. Compact size along with excellent video quality and sound. This unit has truly been a welcome peace of mind during a difficult time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great baby monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this baby monitor after the Owlette monitor failed us. It is so much easier to use and effective. Great quality picture and love that we can also connect by our phones when we aren’t home but the babysitter can still use the monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Best baby monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video monitor is easy to use and all rhe features are amazing,it's clear to me that this is the best one to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    So far I love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just went from Motorolla to this because ours broke after 2 yrs. So far I am SOOOO impressed with the Vtech! The picture is so clear!! Panning isn't as delayed the Motorolla was, the zoom 2x is fricken awesome and the wide angle lens is worth the money alone!! If you are debating which one to get, get this one!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Picture quality

    Rated 5 out of 5 stars

    Baby monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clear camera great night vision. Sound quality also really great

    I would recommend this to a friend
  • Pros mentioned:
    Night vision, Picture quality

    Rated 1 out of 5 stars

    My monitor was hacked within the first two days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the system seemed very promising we were excited to use it and it had great quality camera. The night vision was great and we could hear our baby clearly. By the second day the camera was moving around the room on its own while it was in the off function. We thought it might be a bug and tried to set up the password for it but there is only an option for a security key reset and it doesn’t even let you choose one. Then after we were done setting it up and to our WiFi that is password protected it started following my husbands every movement. He moved to the right and the camera followed, he crouched down the camera went down, he went left and so did the camera. We immediately unplugged and will be returning in the morning. We feel sick to our stomach that we used it in our daughters room such a complete and total invasion of privacy. If we hadn’t been watching as closely as we were we would not have noticed it was hacked at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great baby monitor !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a baby monitor , did some good research and comparing it to other brands and then found this little gem , bought it on the same day when I went to Best Buy. Opened it and test it on the same day of purchase , very good video quality and audio for the price and would recommended it to friends and family. You will not regret this purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    All my momma friends are getting one!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, maybe not. I don’t think I could afford to buy one for aaaalll of the mommas, but they all sure deserve it. I’m a foster mom of two 8 month old babies. This system has voice play back, melodies, temp and motion notifications, the whole 9 yards. It’s super clear and I can watch from my office at work and even move the camera from miles away. Do it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great baby monitor!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good monitor. Wireless is good. Wish the battery lasted longer but overall a great product.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but some times have a connect problem between the camera and monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Camera Monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works very well. I am able to open the app and see what is happening at home.

    I would recommend this to a friend
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