Customer Ratings & Reviews
- Model:
- RM5764HD
- |
- SKU:
- 6414529
Customer reviews
Rating 4.1 out of 5 stars with 212 reviews
(212 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, ease of use, night vision, and range of this baby monitoring system. Many appreciate the camera's ability to move remotely. However, some customers report issues with connectivity, battery life, and signal strength. The monitor's battery life is a frequent point of concern.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, i think think this is the perfect balance between price and features. It does come with a wall mount fornthe camera.
I would recommend this to a friendRated 5 out of 5 stars
Mel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful monitor. I love that I can see it on the screen it comes with but also on my phone wherever I am. It also works with my Apple Watch.
I would recommend this to a friendRated 5 out of 5 stars
Monitoring System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a baby shower, seems really nice but won't know for sure until the baby arrives!
I would recommend this to a friendRated 5 out of 5 stars
Easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is very crisp and clear. Sometimes the sound setting gets a little sensitive but that is minor. The app is amazing being able to watch the baby anywhere is very nice.
I would recommend this to a friendRated 5 out of 5 stars
A week used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far have used it a week long and it has payed itself off with the comfort in knowing my I can see my child real-time in his crib while I’m doing chores around the house
I would recommend this to a friendRated 5 out of 5 stars
Love this Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful when I was caring for my mother. I could check in on her in the middle of the night without disturbing her. Lifesaver
I would recommend this to a friendRated 5 out of 5 stars
Excellent monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best baby monitors. I love how you can view it on your smartphone.
I would recommend this to a friendRated 5 out of 5 stars
VTech- Baby Monitoring System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides comfort knowing I can hear and see what is happening wherever our newborn children are at any given time.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product, it gives me the peace of mind I need to be able to see my baby, I highly recommend it
I would recommend this to a friendRated 5 out of 5 stars
Nice and trustworthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had a little one , got this for when me and mommy need some alone time , and connects to phone can always see and hear what’s going on
I would recommend this to a friendRated 5 out of 5 stars
Works with cellphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a monitor I could use with my cellphone as well as the monitor that came with the camera. Works great and is just what I wanted.
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Stopped Working 1st Day
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it against what the reviews were stating. Well we had it for all of 3 hours before the camera lost connection from the monitoring unit and never reconnected again. Went in and bought a different brand which gets the job done but ultimately we went the Nanit route for our second child (2nd Nanit)
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are sorry to hear about your experience with the VTech RM5764HD. We are continuously improving our products for better customer experience. We have recently released a Firmware update to resolve connectivity issues. If you are still having issues with the unit, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 4:00 PM, Mondays through Fridays.
Thank you,
-VTech Support
Rated 5 out of 5 stars
OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints! I wish that you could hear on the camera when you press the talk button.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but takes time to load sometimes love that has a mobile app
I would recommend this to a friendRated 5 out of 5 stars
Great quality deal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it needs to do! Spy on your kid while they sleep
I would recommend this to a friend- Cons mentioned:Signal strength
Rated 1 out of 5 stars
Loses signal every night at same time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microphone doesnt always pick up sound. Heard our baby crying in crib and monitor didnt pick it up and disnt turn on. The monitor actually losses the signal almost every night at thw same time. And i have to go and resest the whole unit wvery night. Worked ok for a few weeks but then everything started to go wrong with this monitor.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Dear Customer,
Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor that you received did not function as expected. We understand your disappointment, and apologize for any inconvenience it may have caused you and your family.
Please contact us by email to info@vtechphones.com. We will work with you to resolve the product issues promptly. If the product is deemed faulty, we can provide speedy product replacement. Thank you again for bringing this issue to our attention.
We look forward to hearing from you so that we can help to make it right.
Regards,
VTech Support Team
Rated 5 out of 5 stars
Baby monitoring system with wifi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this and the best part is that I can access it thru my phone when am not home and want to check on the baby.
I would recommend this to a friendRated 5 out of 5 stars
Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s supposed to do. Easy to use and learn the controls. Love the WiFi connection to see on my cellphone.
I would recommend this to a friendRated 3 out of 5 stars
Not the best value for sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find that the sound detection/screen turning on isn't sensitive enough. Often times my son needs to be loud for it to kick on.
I would recommend this to a friendRated 2 out of 5 stars
Good.. unt it's not.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the blue this stops connecting to the wifi then starts to connect again eventually. That wod be good if I could use it without wifi, which you can't. Then sometimes you have to restart it because any tiny bit of light causes the the night vision to not work. That's insane and this needs fixed. This has gotten worse with the last firmware update.
No, I would not recommend this to a friendBrand response from VTech Baby Monitors Team
Posted .Hi - We are sorry to hear that the VTech baby monitor does not work as expected. We would love to resolve this as quickly as possible. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support








