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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the CS5119-2 DECT 6.0 Expandable Cordless Phone System's ease of use, sound quality, and price. Many also highlighted the phone's good range, decent battery life, and useful features. While some users wished for a louder volume and clearer display, the positive feedback on ease of use and sound quality outweighs these minor concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,233 reviews
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    Works wit hgood range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected and set up without issue. Sound quality is good. Range reaches to the back of a 1/4 acre yard. Dowsides, the backlit is dim and the dialing tones are very short, almost clipped off. They seem to work. Also there is no way to plug in a headset as I can under the older Panasonic Wireless. BTW: it works with out interference with the Panasonic Wireless handsets system I have hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    This phone works great for my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound and it's small and portable. The range it pretty good too away from the base. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Range

    Rated 5 out of 5 stars

    Simple phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good range. Clear calls. What more can you ask for? I use it with ooma service. Battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Holds Charge, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this. I've had a free landline with Comcast for about a decade that I've NEVER used. Basically it's for family only. Oddly, my wife's cell was in the shop for almost 2 weeks and this was all she had to use. She and her family talk a LOT every weekend, several hours at a time. It totally held the charge! Clear reception.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Price is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with nice designe. Price does fit the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy Setup; Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Easy setup; works as described; quality product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Sound quality

    Rated 5 out of 5 stars

    GOOD QUALITY PHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. We love it so much better than our last phone from Walmart. It is good quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price, Sound quality

    Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are absolutely great. They are a decent price, battery life is long and sound great. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH MY VTECH CORDLESS PHONE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a VTech for the last 7 years and it is time to replace it. I knew I purchased the one I was replacing from Best Buy. I wanted to replace the original VTech Cordless Phone System with the same model because I do not need the answering machine that comes with so many models and brands. I found out that Best Buy had one in stock at the Goodyear Store. I arrived at the store at 10:00 am. As I walked in I was greeted and offered sanitizing lotion or face mask if I needed either. That was so great. The store was immaculate and I felt safe to shop. I asked where the cordless phones were and the gentleman ushered me to the correct area. I found the model I needed and was checked out and back into my car within 25 minutes. The phone was easy to install. VTech has added a lot of new features. Conference calling for one, looking sleeker and the perfect size. I use the wall mount which is one of the features that I really like. I will add more handsets soon because they can be used as an intercom between handsets. So many improvements and such a reasonable price. Everyone at the Best Buy is kind and helpful with a smile. I have shopped at Best Buy for over 30 years and that is because I know where I will be treated well as a valued customer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone nice looking easy to use will purchase another one good price

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the monitor does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you and your family. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VTech CS5119 is average for a basic cordless phone. It has standard features like handset location, handset-to-handset intercom, a 50-entry phone book directory, quiet mode and a compact design. Having said that, it's very, very cheap, so if you're looking to spend the bare minimum on a phone for your home, this is actually a solid option

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    VTech’s best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great price. Great sound. Does not take up much space.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Delivers Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cordless phone pair that delivers value and quality at a very good price. No set up required - handsets are already synced. Just plug and play right out of the box! Sound quality is very good, and handsets work throughput the house. Could be improved by rechargeable batteries that last a bit longer, but that's not a problem if the handsets are kept in their charging cradles. Very satisfying purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just in time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. It’s the perfect size and I love the color. This product is well worth the price. I thoroughly enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reception, easy to program, looks good. I was very pleased with the phone and all the features. Do not hesitate to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Landline Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far,sound is very clear, answer machine works well, can not say much about programming voice recording, entering phone numbers into the phone directory is a bit tricky for me I tried to do it without the instructions. Overall it is a nice phone at a good price. It's a good landline!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate this phone system. It works very well for my work-at-home purposes. It's lightweight and also small in size, so it does not consume a lot of space on my small desk. The reception is quite clear. And because I have two of them, I don't have to worry about carrying it around with me. I have one upstairs and one downstairs. I am very glad that I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 5 out of 5 stars

    Perfect phone system for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a large desk phone but it was taking up too much real estate on my desk. I needed something fairly inexpensive that didn't take up too much room but also looked good. I had not ever purchased anything vTech before but based on the other reviews, I gave them a shot. The sound quality is perfect and people can also hear me very quickly. I had to babysit a conference call on my day off so took the phone outside. I had no issues with the range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Great purchase - Would buy again!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone! Easy to use! The multiple ringtones are great, the distance I can walk outside is amazing and the comfort on my neck is perfect! I like having a landline and I highly recommend this one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Good phone, great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly ever use the house phone anymore so when the one I had finally died after years I really didn’t want to spend too much money on a replacement. So after searching around Best Buy I found this one and I’ve been very happy with it. You can’t go wrong getting this phone for just $20! It’s small , looks sharp and sounds crystal clear.

    I would recommend this to a friend
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