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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2233 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the CS5119-2 DECT 6.0 Expandable Cordless Phone System's ease of use, sound quality, and price. Many also highlighted the phone's good range, decent battery life, and useful features. While some users wished for a louder volume and clearer display, the positive feedback on ease of use and sound quality outweighs these minor concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,233 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Landline phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are great for senior's that still use landlines, very easy to use, than for seniors trying to figure out how to navigate using a cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good basic landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old landline phones (yes, some people still have them) was failing, so I went to Best Buy to get a new one. I was looking mostly for a good price with two handsets. This one had the basic needs, and the price was right. Easy to set up, second handset doesn't need a phone cable, good sound quality and reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is #1 for this phone. Sound quality is good. Seems to keep a charge well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Simply good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is simple easy to set up all the dial tones and volume buttons work just follow the instructions and keep the base plugged up and your good great price for a cordless phone also works throughout my apartment

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have Colour

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the unique colour of the phone which provides quality. Not too many have house phones, but if you are in the marker I highly recommend.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It is red!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. My wife tends to lose these by leaving them outside in the elements, but it was inexpensive, attractive and, hopefully, being red she will remember to bring it back!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dual phone VTech phone system is excellent performing. It is fairly simple to set up and has all the features one may want. What is unusual, however, is that there is no blinking lights for calls that have been received with left messages. It is a great price though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but the battery power design nags me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set for my mom, who had an older Vtech set that was on the fritz. What I didn't like about this product is that you have to leave it in the base constantly to keep the battery charged. Precharged the set, only to find the batteries were depleted when I took mom home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Sleek design. Would defiantly purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice wireless phone system. Extremely easy to setup - idiot-proof! And it works great. I admit I haven't setup or used the voicemail yet, but I've used the phones for long teleconferences and the battery lasts a long time and they are easier than a cell phone to set down on speaker mode, adjust volume, and switch the mute on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    V-Tech cordless phone /Perfect for the home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech-CS5119-2 DECT Cordless phone is perfect for my home use. It functions well, was easy to assemble and activate. I also think it is an excellent value.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable land line phone with extra extension

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an old fashioned land line phone for an office/fax line, this one serves well, good price, works, looks good, compact and fits on our kitchen counter, wanted the satellite unit for another room. Have only had it a few weeks and used a few times but satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech rocks!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky to get this. This was the last phone they had in stock. It's easy to install and I finally got caller ID.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claer sound, nice looking, easy to use, you can put it on a wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has very good audio quality. It rivals the old Western Electric dial phones for audio quality. The display is sharp and convenient and had little or no issues running thru the menu and setting up the phone. The ring tone selections to choose from could be greater but they serve the purpose. The caller ID is 2 lines so you see the number and origination point usually. The price was right for my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom great!!! Easy to use!!! I recommend this.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Vtech Phone 2 handsets

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vtech has long been a leader in phones. Great sound and operation. Affordable price for good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best home phone ever and I Recommend everyone to Buy this Home phone.the sound is very very clear and loud.so you Need Home Phone Stop T Best Buy today for this Home phone if your need home phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Home Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good home phone. Exactly what I expected. Perfect for my home facility.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Sound quality

    Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice product for the price! It is very clear and has good range. The two handset is very convenient. I would purchase again and I would recommend if you are looking for a good quality product at a very reasonable price.

    I would recommend this to a friend
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