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Customer reviews

Rating 4.4 out of 5 stars with 2616 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the CS5129 DECT 6.0 Expandable Cordless Phone System with Digital Answering System's easy setup, affordable price, and variety of color options. Many customers also appreciate the phone's good sound quality and expandable capabilities. However, some customers have expressed concerns about the phone's volume, screen size, battery life, static, and button responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,616 reviews
  • Rated 4 out of 5 stars

    Wish phone has DND feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good replacement for my existing unit also of similar features. My old phone needed replacement due to battery issues. The only thing I miss from my old phone is the DND feature which this phone doesn’t have. You can turn down the volume ringer but that’s it so not the same thing.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup, Good quality

    Rated 5 out of 5 stars

    Good for older people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and easy to use for my mom ..my mom older can use it so good for older people

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just a Pretty Face

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I like is the color. The sound on the receiving end is said to be poor with static. Also the talk / flash button often switch and the call will not answer. The battery life is much shorter than the previous system that was the same type and features but several years older.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Tante

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone a few werks ago and I am so glad I did. It was so easily to set up, has so many great features. Love the colors blend in so nicely with my living and bedrooms. I am recommending this brand to everyone.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Functional and economical...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to retire my 30-year old Uniden answering machine and purchase something basic, but effective. I didn't need copious numbers of remotes, so the two handsets work just fine for me. The unit comes with a multitude of features, as you would expect in the digital age. It takes up very little space, the outgoing and incoming messages are clear and easy to understand, voice quality over the handsets is very good. The unit is easy to set up with very good instructions. All this comes at a very reasonable price, and I do not hesitate to recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Answering machine, Good quality, Price

    Rated 4 out of 5 stars

    Good phone for basic purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was at a great price point. I don't use the phone a lot so I didn't really need an elaborate system. The set up was quick and painless. Pretty much put in the battery, plug in the base and you are done. The phone quality is good even when I'm at a distance from the base through solid concrete walls. And you even get an answering machine. Overall not a bad purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Good quality

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for price. Perfect fit for the location.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup, Good quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and design. Easy to use would recommend.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup, Good quality

    Rated 5 out of 5 stars

    Can you hear me now?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was really easy to connect. It is working great. I can finally understand an answering machine. The other phone was really old and needed to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Easy setup

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the color. It looks great and its easy to use.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Color
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Fantabulous Red

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my red Vtech home phone. After 9 years my i had to bury my silver Vtech. I really like it but the volume is not very loud and the base is very light so when you press play/delete it base moves. I need to have a landline so I'll keep it and the price I paid was great. I also wished it came with 3 phones instead of 2

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 4 out of 5 stars

    good basic phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two piece cordless phone system was affordable, and meets our needs. We have a small home, so two handsets are adequate. We have used them for a few weeks now, and they work well, and were easy to set up using the enclosed directions. I would have preferred that the phone system came in all black instead of with the red parts, but that's just me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality duo phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the same phone that we had for over 8 years that still worked great until someone stole it. Great quality duo phones for the price. We love them!

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 5 out of 5 stars

    Must have for small business

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you run a business a small business, having a hardline phone is sometimes a must, especially when you run a restaurant and have multiple people running around. Have 2 receivers for my small place is great and red means it’s hard to lose them! ;-)

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup, Good quality, Price

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good sound and tone. Excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Beautiful phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful phone,love a color,the best phone for me. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to use, good range and sound, highly recommended

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    My VTech landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Sound very clear. Great item at great price.

    I would recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - We are so glad to hear that our product was able to assist you in such a critical moment. Thank you for sharing your experience with us and we are grateful that we could help in some small way. Your feedback means a lot to us, and we will continue to work hard to ensure that our products provide the best possible support to our customers.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Pros mentioned:
    Color
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift for my 85 year old parents. I purchased red so they could find it easily. It looks awesome, however, they say they have a hard time hearing on it even when the volume is at it's loudest. I have no problem hearing on it, but they do.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price

    Rated 5 out of 5 stars

    Perfect cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Vtech cordless phone system as the old system was over 10 years old and wasn't working correctly. I got the Vtech phone at a very good price so the value is excellent . It was very easy to set up and I've tried both handsets and they range is great. I definitely recommend this phone.

    I would recommend this to a friend
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