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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 36 reviews

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64%
would recommend
to a friend

Customers are saying

Customers value the convenience of having multiple handsets to place around the house. However, they are disappointed that the phone package does not include a speakerphone option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 36 reviews
  • Rated 3 out of 5 stars

    OK for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone, good price point. The menu is a little confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Handsets

    Rated 4 out of 5 stars

    Very goos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Does the things I want it to do so happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone set does what it's supposed to do. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 3 phone set as it allows us to have an extension where we want them and can move them around if we feel like it. I also don't like having a voicemail that you have to call to listen to, and the flashing light lets us know we have messages. Maybe we're old fashioned, but we really prefer having a landline even though many people I know use just a cell phone. These units stay charged a long time and have a really good range from the base. I'm happy with them and especially happy that they were not expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Speakerphone

    Rated 3 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deal it was great on price but not on the phone, the volume of the phone its no good, also dont have speaker phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handset is small and hard to hold, very hard to read the screen

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value. A three cordless phone system for under $40. Awesome! The system doesn't have Bluetooth connectivity, which I dislike, but it's still a good system. I'm happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are good.They are small that is good. Glad I got those. The features are what I wanted. Just buy them. They do what you want them to do!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the fact that I can not see who is calling me while I am on another line. The purpose for getting a new phone was primarily for caller ID. I can not believe this phone does not provide a name from cell phone callers. To many negatives, not enough positives to give a higher rating or telling others to purchase this phone. It is from AT&T, I would have expected much better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set up and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically it was a plug and play installation. I just had to charge the phone batteries and plug in the phone line and power cord! Perfect!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have all the options that I had on my other phone.

    No, I would not recommend this to a friend
    • Brand response from VTech_Support
      Posted .

      Vinny - CS6120-31 is a very basic three handset cordless system with Caller ID answering device, which is reflected in the price. Thanks for your comments. VTech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand phone is dependable, easy to set up and use, good sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had speakerphone but the volume is loud enough..

    I would recommend this to a friend
  • Pros mentioned:
    Handsets

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the price of batteries almost the same to replace as buying a new unit we chose this unit. Nice 3 set piece gives us the extra set and price to replace 2 batteries from an older set made this a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Handsets, Sound quality

    Rated 5 out of 5 stars

    Great home phone purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for the money spent. It does exactly what I need. Sound quality is great and the additional handsets are a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Speakerphone

    Rated 1 out of 5 stars

    No Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No speaker function. Incorrectly stated on website

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great set of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are really good and I really enjoy them they are well worth the purchase and I would definitely recommend them to anyone who is looking for something like this

    I would recommend this to a friend
  • Cons mentioned:
    Speakerphone

    Rated 2 out of 5 stars

    No speaker phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is not too loud and it does not have the speaker phone function,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Handsets

    Rated 5 out of 5 stars

    Good phone for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is light weight and is good for what I need. I like that it has more than one set.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been over a month we have been using them and they work perfect, all 3 units and sound is perfect

    I would recommend this to a friend
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