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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 106 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the CS6629-3 cordless phone for its ease of use, excellent sound quality, and affordability. Many appreciate the long battery life and clear audio. However, some users find the caller ID display challenging to read, and the screen brightness insufficient. The overall experience is largely positive, with the ease of setup and operation being frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 106 reviews
  • Rated 5 out of 5 stars

    Good cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As best I can tell this item works as expected, nothing spectacular, just pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need these phone and has been irking good. I love this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to expand an old unit we had so that the functionality would remain the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the vetch landline phone online. Very easy to order and was shipped fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this as a gift for our sons family they love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new feature where the phone beeps to let you know there are new messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great phones and product. haven't had any problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for these phones and found them at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a Vtech before and this does not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 trips to get it right. Wyatt Moore is tops!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SAME NAME...PRODUCT NOT AS GOOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE LIGHTS ON HAND SET NOT BRIGHT ENOUGH TO SEE NUMBERS..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a secondary phone. Works well so far. Have to get used to features

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy new phone system because of lightning strike....Works great...and price was right....Thank you Best Buy...Love your store..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phones are okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this brand before. so that is why I replaced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price there good. Also for what we use them for.

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    phone system is unsatisfactory for many functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very poor volume, no voice caller ID, main screen is not legible, poor range from base unit, voicemail functions are extremely limited, wish I had not even bought

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not reccommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have gotten 2 sets of these. Battery will not hold up. The phones do not work more than off the time. They are not good quality. Will try another brand that is more reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i bought this phone is was good till like 8 days later it was acting up the answer machine wasn't working. I had to return it to get another one but they ran out so i have full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    V tech phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sceen for viewing incoming phone numbers dates and time not clear unable to make brightet or larger

    No, I would not recommend this to a friend
    • Brand response from VTech Baby Monitors Team
      Posted .

      Hi - Thank you for sharing your feedback and taking the time to review our product. We are truly sorry that the telephone system does not function as expected. We understand your disappointment and we apologize for any inconvenience it may have caused you. Please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 4:00 PM Monday through Friday at 1-800-595-9511 or by email at https://www.vtechphones.com/support/contact-us. We will work with you to resolve the product issues promptly. We look forward to hearing from you so that we can help to make it right.

      Thank you,
      -VTech Support Team vtech-babymonitors

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with performance. All features on this model phone seemed to be delayed. Was expecting a little more, returned it.

    No, I would not recommend this to a friend
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