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Customer reviews

Rating 4 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use and clear reception of the CS6909 DECT 6.0 Cordless Expansion Handset. Many also found the price to be reasonable. However, some customers reported incompatibility issues with other phone systems and difficulties understanding the provided instructions. The handset's pairing process with the base unit was also mentioned as being straightforward for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lightweight and easy to use. battery install and hookup is very easy. small and fits anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are a great value and are comparable to the more expensive brands. My only concern was that the instructions included with the handsets were not for this model. Ultimately, I had to go to the internet. Seems like this would be an easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Mr. Jake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, ease of use, fair price. Unfortunately it doesn’t announce name and number of who is calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look...lightweight....no static..works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reception

    Rated 5 out of 5 stars

    Love my expansion phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the expansion phone.To connect to Vtech C55119-2. Was easy to set up and connect.Now I have 3 phones. With only 1 Telephone line. Had the Original phones for a few years. Reception is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure you note it's not a stand alone ohone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm lucky that I have another phone made by this company. I missed that it needs to pair with an existing phone. It has no way to connect directly to the landline. Since we have another phone that is connected to the landline we were able to pair with it. The phone works well and not needing to attach the phone line means we can place it anywhere that is within reach of an electrical outlet. Like the easy to read screen, caller ID and the option to use the speaker phone function.

    I would recommend this to a friend
  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    VTech phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this expansion handset to our VTech telephone system. It has very good reception and has an excellent battery charge. I highly recommend VTech products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Option for Portable Landline

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave 3 stars only because I have the VTech portable phone set, but needed one more handset and the one I got didn't work with the base unit I have; but, I very much like the rest of the VTech portable phone set I have and have been using for quite a while. I've since returned this product & ordered a different one - one which should work with what I had because I had the model number with me at the store and they were very helpful and I'm very hopeful this next one will work when I get it & register it with the base I have. If you get one of these, be sure you have the model number to match.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Additional Cordless Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with home base. Only snafu is how to connect with the base of my model. I called CS and they helped me in 10 minutes. Directions enclosed did not include how to do it with my model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Expansion landline phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an expansion phone for my landline. This phone fit the bill. It was reasonably priced and easy to install. I woul highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an additional phone for the system that I already had. I arrived on time, was easy to pair with the base unit, and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vtech Expansion Handset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Can have multiple handsets around the house in convenient locations. No problems with connecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery is on time as usual I came in excellent condition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an elderly friend. Simple for her to use and volume is loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. Step by step instructions are clear to read .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    VTech - CS6909 DECT 6.0 Cordless Expansion Handset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech - CS6909 DECT 6.0 Cordless Expansion Handset for Expandable Phone System. I purchased this Handset to expansion my phone system. The set was easy and the phone works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    written instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions to connect with the main vTech phone were difficult to follow. There was a step missing. Between the main phone instructions and the expansion handset instructions we were able to figure it out via trial and error.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good item, too bad the base station is not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to add an additional remote phone to a system I purchased at the same time. The system's phone and the remote phone like this one did work, but its answering machine did not work, so when I retuned the system, this went back too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Monica

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is an excellent product and the price is worthy, the only thing is that you have to buy the base to connect this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this expansion handset. It was very easy to set up. It's convenient to have a handset in three different rooms.

    I would recommend this to a friend
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