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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use and clear reception of the CS6909 DECT 6.0 Cordless Expansion Handset. Many also found the price to be reasonable. However, some customers reported incompatibility issues with other phone systems and difficulties understanding the provided instructions. The handset's pairing process with the base unit was also mentioned as being straightforward for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as it should. Had to google how to attach to the base model as the instructions aren't correct.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Descent expansion phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable expansion land line phone. Easy to install. Easy to use. Only drawback: wish the charging base had a little more weight to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    #GreatSeamlessAddition

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra handset for a reliable group of phones. No complaints. Easy set up and use. Good technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific fixed-base (home) phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone (with 8 handsets) replaced an 8 year old AT&T set. It has clear audio reception (including digital lines from a router) and has a large capacity for built-in directory of your own call list. Great options: mutable ring, announces the "name" of the caller (e.g. "UNAVAILABLE" or "UNKNOWN CALLER" or "INVALID NUMBER" so that you can BLOCK the call.... once blocked, future calls from the same number will be automatically blocked without ringing. Also well supported by customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    Corded phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an extension phone to go with a set we already had. We love the flexibility and reception is great. Cell phones can’t always say that.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not compatable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the phone was to be compatible with the base I have, it is not. I followed the instructions and even erased the register and started over, the new phone would not register with the base. If you need 3 phones buy a system with 3 phones and forget this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Reception

    Rated 5 out of 5 stars

    Great handset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features,instructions to pair handset were not correct but support was helpful. Clear and good reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VTech Handset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my phone upstairs went working (wouldn't hold a charge), I needed a new phone and what fit the bill perfectly was the VTech Cordless Expansion Handset since turned out is was compatible with the other VTech phone/answering system that I currently have in my living room. Absolutely perfect and price was good also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Oops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. But it’s just an accessory. Not the base unit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the main console. Helps minimize crowds at the front desk of the office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great I would buy again just decided to get new phone all together

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery easy to use phone. Expanded to 6 phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an old handset. This is a good quality phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VTech-CS6909 Dect 6.0 expandable model has been on the market for three years. There have been enough small variations to make choosing the correct handset model difficult. Also, each handset cost about $42 which is more than I wanted to pay. I returned the set.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay phone. No bells or whistles. Works fine, worse feature is the screen. It's always too dark. Otherwise great bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to register to base. Had to get instructions by email from manufacturer but once I got those it was quick and easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed a phone for the office yes, I still use the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone for the office yes, I still use them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a 4th wireless phone for our house and this fit the bill perfect to match our already existing phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    V tech handset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly with my current v tech station handset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expansion handset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works as promised. Arrived sooner than original estimate.

    I would recommend this to a friend