Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers express satisfaction with the ease of use and clear reception of the CS6909 DECT 6.0 Cordless Expansion Handset. Many also found the price to be reasonable. However, some customers reported incompatibility issues with other phone systems and difficulties understanding the provided instructions. The handset's pairing process with the base unit was also mentioned as being straightforward for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-57 of 57 reviews
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. Really like this phone and works great with main unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One for each room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Receiver is able to provide efficiency in answering the phone because I’m able to place one in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand set

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with v tech wall phone. Bought 2 add ons so far

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy website claims the VTech CS6909 is an expansion handset for the CS6629 - not so much ! I ordered both and the CS6906 is not compatible with the CS6629 - it needs a CS6609 expandsion handset. I informed Mike at Best Buy Returns about this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Handy to have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions not clear on how to integrate into home system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for walking around the house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review on this product is very good nothing required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in the past and found it very easy to use Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my other VTech cordless phone!

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    I WOULD NOT BUY

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DID NOT LIKE THIS PHONE THE INSTUCTIONS WERE VERY SMALL TO READ

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    phone not compatible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone is not compatible to my existing system as was reported on site. be careful

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the VTech. Had a hollow echo sound. Gave it away and bought a Panasonic.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    purchased to go with another VTech system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not work with the other system as had been described

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It was right size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't the right phone to expand with my system so had to return.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money waste. It was late to return it. Do not buy it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked it up as I need it a regular phone for my business and end up being just an accessory not an actual phone you can use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    vtech phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I requested to complete our portable phone network

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, did not work, Did not work, did not work

    No, I would not recommend this to a friend