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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 32 reviews

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69%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the zoom feature and ease of use of the VM312 Video Baby Monitor with 2" Screen. However, many customers expressed concerns regarding the video quality and small screen size. Additional negative feedback focused on the battery life and limited range of the monitor. Improvements in these areas would significantly enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 32 reviews
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    vtech safe & sound video & audio Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. I saw the video for this product before buying, & fell inlove. I plan on buying more monitors if we move into a place with more rooms, but at the moment got one monitor for one baby. Awesome zoom, sounds, color, stands on table or can be mounted on wall, and parent device can be hung around neck so u don't drop. Best device EVER...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Video quality

    Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read product reviews and decided to chance it. Yes the monitor is small and not crystal clear picture quality but definitely does the job I had wanted it for. Connection is not always the greatest in my home/building but does work. The manual says frequency can be changed but does not give instructions on how to. The only real problem I have with this product so far is battery life/charge. I have to keep it plugged in at all times. Annoying but again it works. Sorta pricey for the problems I've had thus far but definitely better than nothing and definitely better than a 200 hundred dollar product. Old saying goes, you get what you pay for...

    I would recommend this to a friend
  • Cons mentioned:
    Screen size, Video quality

    Rated 3 out of 5 stars

    decent image on a small screen, looses reception o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works but the image is not too clear and screen is very small. Pic is always in black and white, not just at night. Cannot go outside with it, I have a large open house but the specs state I can go so far without loosing reception, didn't work out that way for me. Loose signal every night right at bedtime and constantly beeps during the night because of it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen size, Video quality

    Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this baby monitor does everything it says it can but the quality of it is not the greatest. The monitor is very small and the picture is grainy. I was excited when i saw this product because i didnt want to pay a lot for a monitor and this one was giving two cameras for the price of one in other brands. But because of poor video picture i ended up returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the fact there were two units. I keep one set up for my grandbaby and one in my husbands work shop. I live in a 3 story home and have arthritis, this saves me from climbing steps to call my husband, I can talk to him on one unit and keep an eye on baby with the other.They are easy to switch back and forth. If baby is fussing can talk to him and calm him down.

    I would recommend this to a friend
  • Pros mentioned:
    Zoom
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a step up from the audio only monitor we had before. One particularly handy feature is the ability to shuffle back and forth between cameras automatically. The only downside is poor battery life - we are lucky to get 4 hours on a charge and it shuts off without much warning. Otherwise, it is great at what it does.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size, Video quality

    Rated 4 out of 5 stars

    do job perfect easy handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    small screen work perfectly not buy to carry , audio is very clear vedio get blurry some time depending on angle which is fine do job right

    I would recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is not as clear as I would like it to be

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter (my Granddaughter) She seems to love it works great around the house

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Video quality

    Rated 3 out of 5 stars

    Nice Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was what I expected but the battery on the unit does not charge. Not very happy about it but the product itself is very good. Video quality is great during the day but mediocre at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it brings 2 cameras, and they detect temperature and motion. Also it works on the dark

    I would recommend this to a friend
  • Pros mentioned:
    Zoom

    Rated 5 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the zoom, two cameras and audio talk back. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for monitoring baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I have a camera in my nursery and the other in the bedroom upstairs. My 11 year old niece installed both cameras and got the monitor to work and showed me how to work it all. That is how easy it is to set up. I had the monitor downstairs and could see and hear my baby upstairs. The range is very good. The picture isn't television quality but it is the expected video streaming type of picture. I am happy with my product for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 1 out of 5 stars

    Bad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this. Quality is bad, field of view is poor.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Just what we were looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this monitor. We were looking for something that allowed us to close the bedroom doors but still keep an eye out. It is a close range monitor so dont expect to be outside talking to the neighbor with your monitor but you will be able to "peek at baby when the door is closed without disturbing them" I like that I can hear him wiggle or cry at night. The sound is great too. Monitor is color during the day and black/white when the lights are off. We live in an apartment and it does NOT pick up other devices (another plus) Very simple but sufficient (does not hook to Wi-Fi cell phone)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great to keep an eye on little one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of doing things around the house without having to worry that the baby needs to be checked on every second. Easily see and hear on wireless monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this monitor after our older one by another brand suddenly stopped working. This one is so much better! The picture comes in clear, it was easy to install. Will keep this for many years!

    I would recommend this to a friend
  • Cons mentioned:
    Video quality

    Rated 3 out of 5 stars

    Ok camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is ok, did its job for what i needed, but coukd have been better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear the volume is awsome watching the babies face trying to see where we are when we talk to him on the 2way intercom lol .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great product for any parents if they have a baby who likes to crawl everywhere

    I would recommend this to a friend
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