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Customer Ratings & Reviews

Wacom - Bamboo Ink Smart Stylus - Black-Front_Standard

Wacom - Bamboo Ink Smart Stylus - Black

Model: CS321AKSKU: 5731102

Customer rating

Rating 4.3 out of 5 stars with 3740 reviews

87%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
instructions
  • Rating: 5 out of 5 stars

    Good pen, bad instructions

    Posted
    willy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The pen works well, but the instructions are horrible. I searched high and low on google and youtube and finally figured out the basics. I think this pen can do more, but I can't find out how....

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    LACKS INSTRUCTIONS

    Posted
    NotYou
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works fine. Was told it was on sale, but wasn't told that was because it was refurbished. Poor instructions. Other than that served its purpose

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fun to use but...

    Posted
    Jahdiel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When we ran into problems when trying to set up the pen there were absolutely no troubleshooting guides out FAQ.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not good

    Posted
    Gadgeter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The nib breaks easily and there is no user manual provided.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Cold not get it to work.

    Posted
    JohnnyRocket
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Poor instructions and never worked on my HP laptop.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    to use with Window Ink

    Posted
    Peanuts
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Instruction cumbersome, set-up a bit tricky, useful tool

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Time savee

    Posted
    Frankswasher
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The pen worked as expected. My only complaint was that it did not come with any instructions.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Unable to access

    Posted
    QWERTY
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had heard that the Bamboo stylus would help me with my text projects so I bough it. The instructions in the box and online were so sketchy tha I was unable to download the program. I had to go into the store and have the Geek Squad do it for me. Unfortunately, they were unable to download it onto my computer because the Bamboo stylus needs to have a certain type of computer screen to interact with and my new computer did not have that specific type of screen. The computer screen requirements were not addressed by the Bamboo Stylus instructions. Lack of information caused a lot of frustration.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    EASY TO USE!

    Posted
    DOTTI
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is easy and fun to use. My granddaughter enjoys using it, also.No problem following instructions.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Hmm

    Posted
    Jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I found that the instructions are misleading, first on the box then on the instructions. Still have been unable to get it paired. So frustrating!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent product, easy to install

    Posted
    dogtito
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The stylus pen was purchased with a new HP Spectre laptop. The pen works seamlessly, out of the box. Pretty straightforward installation, didn't have to read a lengthy manual.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great pen

    Posted
    JeffM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We got this at sale price, and are completely happy. The complaints I've read about compatibility seem to be from those who refuse to read the instructions. Great pen.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Some installation and use problems.

    Posted
    Jandb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In general, the product performs as it should with the laptop. We required help with the installation, but once a simple problem was explained, the installation was achieved, but I think the instructions could have been better. In trying to use the product with the desktop, it seems the wireless mouse must be deactivated in order to get full use from the stylus.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Needs instructions

    Posted
    Mikey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This did not include any instructions. I don't know where to start and have not had time to make it into the store for help. It's wasting space next to my laptop.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    An Indispensable Tool but Difficult to Set Up

    Posted
    HistoryMajor
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Cons: This stylus lacked adequate set up instructions. Therefore, pairing it to my computer and getting to write required several web searches. Pros: This stylus has been indispensable for taking class notes and meeting minutes. Not only does it clearly write on my computer, but it also allows me to highlight text within certain applications.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It is really cool and works well.

    Posted
    NanKrau
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I like this pen a lot. My only problem was that I had to bring it back to the guy to put together and teach me how to use it. Once he showed me, I was really happy. Limited or no instructions came with.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great with 1 exception

    Posted
    Jade
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This item is better than it was in the store. I had to get used to it and learn the ins and outs. My 1 critique is that the replaceable "nibs" are completely undocumented. No documentation or explanation of the differences in available in the box or online. I had to find customer videos on YouTube

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm glad I bought it

    Posted
    klberkey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm not really sure what the little black accessory is for but I'm hanging onto it just in case I figure it out. I've tried to use it according to the instructions but nothing happens. Having a pen to use on my screen is fantastic. Its like a mouse in the shape of a pen. I'm glad I bought it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Easy to use

    Posted
    CandyAndy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the sleakness of the pen. Super easy to use. Still unsure of what the interchangeable tips do. They look the same. And the instructions don't explain anything about them.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Works okay, pairing difficulties

    Posted
    RylSwg85
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The design of this stylus is nice and ergonomic, the fit and finish are great. However, I am disappointed with this stylus. I purchased this item for my cousin to use with her 2-in-1 tablet and it was very difficult to pair it. The pairing process was confusing and frustrating and the instructions were limited. I tried numerous different methods to get it to pair and was successful after the second day. Stylus is also slow to respond.

    No, I would not recommend this to a friend