Outlet EventEnds Oct. 26. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.9 out of 5 stars with 219 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, affordability, and performance of the Geek Squad Certified Refurbished Bamboo Ink Smart Stylus, finding it particularly well-suited for drawing and coloring. However, some customers experienced issues with the battery, compatibility, and the stylus button functionality. The connection stability was also a concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 219 reviews
  • Pros mentioned:
    Drawing

    Rated 3 out of 5 stars

    nice stylus for cheap

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this stylus while it worked. Mine started having issues with disconnecting from bluetooth after I'd had it for about four or five months. I could use it in one minute increments and then have to fight to reconnect it :( Aside from the problems it was very nice to use! I'm a math major and it was very useful for homework assignments. It was also very nice to draw with. I've drawn on the newer ipads with the apple pencil but liked the level of detail I could achieve with this stylus much better. I love this stylus but it could be improved if it had better durability!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 1 out of 5 stars

    No battery

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product came with no AAAA battery. Where is the battery?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot use, broken.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use. It's broken when I got it. Buy a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No battery!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inconvenienced once again! Thanks a lot Best Buy..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drawing, Price
    Cons mentioned:
    Battery, Compatibility

    Rated 2 out of 5 stars

    The price was right but somewhat disappointed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: Great price. Worked with my daughters 2-1 Samsung Notebook 7 we purchased. Worked well for drawing and coloring. CONS: DID NOT come with battery as stated and had to make a special trip out after receiving it as it takes AAAA and not AA or AAA. DID NOT come with any sort of directions or instructions. DID NOT work with iPad, iPhone or Dell Laptop (even though it paired) Very tough to puzzle out how to right with it and have it convert to text, especially without instructions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery

    Rated 3 out of 5 stars

    Good to have but Nothing so Special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a third of its original price since it is GS certified refurbished. It came with all the accessories except for the AAAA battery that should've been included in the box. Instead of returning, I chose to keep it and just buy a set of batteries my self since a battery would only last me 2 to 6 months (according to their official website). One good thing about this product is its design and functionality. It pairs quickly with my Lenovo 720. Pressing the top end will bring up customizable command which I would say not too gimmicky but handy. Its shape also makes it comfortable to hold. The downside I've seen about it is that the top end is a bit clunky and off. I thought at first that I can remove it for some trick or treat inside. But it is just like that. I though it is my item's issue but display items in best buy also have the same characteristics. Also, AAAA batteries are not available in most of the stores. You either go to Best Buy or order it somewhere online. I haven't use the pen that much but it is good to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far our stylus has worked great. It was easy to sync up with our hp envy laptop. My only complaint is that the description said it came with a battery and it did not. We couldn’t find any AAAA batteries at any stores around us and had to wait for one to be shipped.

    I would recommend this to a friend
  • Cons mentioned:
    Battery, Compatibility

    Rated 3 out of 5 stars

    Works OK with some warnings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It paired with a Surface Pro4 but it took a few tries to get it to pair. It only works with PCs that have Windows Ink from the factory -- not all Win 10 touchscreens. It does not come with battery which is in conflict with Best Buy web site description. It looked like new with all packaging and instructions - good for refurb.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Great Pen, takes patience though!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pen is pretty universal if your device supports Windows Ink. If it's not working on a program, it's due to the program configuration so you'll need to research. I had issues with Krita and Pen Pressure sensitivity but overall the device works well with my Lenovo Yoga with Windows Ink/Sketchpad. The directions are a bit unclear for those who may have trouble understand technical terms. Overall, they don't disclose that the pen has two protocols Microsoft and Wacom AES. You can swap between protocols by holding the pen side buttons for 5 seconds. This should allow you to pair with the device. Hold the back button (like the eraser on a pencil) for 3 seconds to initiate bluetooth connectivity. Also they don't include batteries and it was written in small print that it supports AAAA. If you don't know where to get this, I bought some for $4 at Walgreens. They're essentially similar to AAA but a tad bit shorter. The pen only requires one. You'll want to put the NEGATIVE side in FIRST.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery

    Rated 4 out of 5 stars

    Works fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bamboo Ink stylus was bought refurbished and works fine. Unfortunately, it came without the promised battery. I bought one myself and all is OK. Best Buy did give me a credit back to compensate, so that's all good as well. The stylus is easy to use once it's set up to connect with my laptop and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of "recertified" things. I am especially not a fan of "Geek Squad Recertified" things. I am really not into a used item that is used as some people use pens! With that said - this was great. The battery DID NOT work out of the box - no big deal. The price was less then HALF a new pen. It included all of the nibs as the new pen includes. It worked perfectly out of the box. So, I am surprising happy to have bought a recertified pen from Geek Squad! I would do it again! FYI - the nibs, if needed, cost about … well … $25.00. The pen, recertified and including the nibs, is, well, about $25.00. Hence, you need nibs - buy the recertified pen and have an extra pen on hand!

    I would recommend this to a friend
  • Cons mentioned:
    Battery, Connection

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was super excited when this came in- until he realized it needed a special battery. There was a place for the battery in the packaging and it says online that the battery is included...it was MIA. Then, the end of the battery compartment was really bent and almost didn’t allow the battery to be put in. Lastly he says it has difficulty connecting or losing connection. Not impressed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great alternative to surface pen

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a surface pen for my surface pro 5. Does what I need it to do and more which is great for the price and for anyone not trying to break the bank to have a solid user experience.

    I would recommend this to a friend
  • Cons mentioned:
    Battery

    Rated 4 out of 5 stars

    Great for Drawing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on this active stylus. Works great. Great for drawing on Windows Ink enabled devices. Only two knocks for this refurbished item: 1) No battery included. Not a big deal. I had already read the other reviews so I made sure I had one on hand but they should really remove that from the description. 2) Lack of documentation. Again, not a big deal as I just went to the manufacturer's website and downloaded it but it would have been nice to include it. Overall, great price for this item. Close to 70% off of retail.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great stylus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is touch screen and I enjoy writing and doodling, so I looked into getting this stylus. I'm all for a refurbished product because they're fully functional. This is a great stylus -- glides well on my screen, easy to hold, feels like I'm using an actual pen or pencil, and was easy to set up. I only took a star off because my refurbished stylus didn't come with the additional tips and I would have loved to see if I liked those textures. But overall, great stylus!

    I would recommend this to a friend
  • Cons mentioned:
    Battery, Connection

    Rated 4 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, but the battery didn't come with it and it goes down faster than expected. Also sometimes the connection gets lost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Love windows ink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love being able to have control of my design work, on my touch screen laptop. The windows ink functionality makes drawing a pleasure, on the screen. I don't think this is something EVERYONE should get though. If you just want it for clicking things on your screen, then just get a regular stylus, because this would be overkill. Note: It does use a special AAAA battery, which mine did not come with, but I bought the 'refurb' option, so a new version may come with it

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still working now but lose connection from time to time. Thanks a lot Bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Button

    Rated 3 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylus is more comfortable to use than the one that came with my HP 2-in-1. Buying it refurbished greatly reduced the price and it made the purchase worth it. My only complaint is the top button doesn’t work so I can’t use shortcuts with Windows Ink

    I would recommend this to a friend
  • Pros mentioned:
    Stylus
    Cons mentioned:
    Battery

    Rated 5 out of 5 stars

    Great with surface go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know if i should get one of these or a surface pen. Ended up biting on a refurbished wacom ink from best buy. First time buying refurb from BB and it def came in looking new and working perfectly. The only prob is that the refurb says it comes with a battery (but it didnt). I bought my own, threw it in, and have been using it ever since. Great pen.

    I would recommend this to a friend
Sponsored