This reviewer received promo considerations or sweepstakes entry for writing a review.
Find another brand than this frustrating difficult worthless nonfunctioning device. This device has so many software and connectivity issues with any computer I try to use it on that I have never been able to successfully power it up at all. And no support or way to know what to do about it from the minimalist menu with just a website with no answers. Sometimes the computer recognizes it, but the pad itself does not light up, Sometimes you download a driver and the computer doesn't recognize the drawing pad , I tried to research the problem but found nothing about how to connect it. apparently different computer ports will not support it but I tried three so far and none do. Cords do not look like ones on the video or on the website. It does not even say whether you need to use the included power supply or not. Videos show no power supply but where's the explanation? When you go online there are no answers and too many varieties of Wacoms.I thought it was the problem with the cord matching so I purchase the 3 in one cord from wacom- aftermarket suppler on Amazon another 60 buks down the drain, and No change ,still doesnt work. It doesnt if they dont have a remote video screen port and you can't tell which ones do or don't. This is heartbreak of a ruined birthday and $300+ in the trash without ever once working.
