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Customer Ratings & Reviews

Walker Edison - Tall Fireplace Cabinet TV Stand for Most Flat-Panel TVs Up to 65" - Driftwood-Front_Standard

Customer rating

Rating 3.8 out of 5 stars with 15 reviews

67%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-4 of 4 Reviews mentioning:
set up
  • Rating: 3 out of 5 stars

    Not a do it yourself

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This looks amazing after it's put together. But it was an extreme pain to get there. The directions were backwards and some of the holes cut for the screws weren't in the right place. Some steps of the directions weren't even in the directions

    No, I would not recommend this to a friend

    • Brand response

      Walker Edison

      Hi Matt,

      We're sorry to hear that set-up didn't go well! Thank you for letting us know. We'll take a look at the directions, and make sure they are correct and clear. We appreciate the feedback and use it to improve on our customers experience. We hope you enjoy the furniture!

  • Rating: 2 out of 5 stars

    It is nice

    Posted
    babygirl
    • My Best Buy® MemberMember

    So I got this in the mail today. It was 2 days early. So I put it together. the fire place you should screw in but your hands cant fit between the fire place and unit. There is also no holes for you to screw in the fire place to the unit. It was a good thing that the brackets they sent worked because that is the only thing holding the fire place in place. I had everything put together fine. the other thing that was not wanting to work right was the cam locks didnt want to stay in place when I was standing it up

    I would recommend this to a friend

    • Brand response

      Walker Edison

      Hi Babygirl,

      Thank you for the feedback on this item! The customer experience is important to us and we like to know what would make it better. If any of the parts you received were damaged or hardware is unusable, please contact us so we can make it right. You can reach our Customer Service department at service@walkeredison.com or 877-203-2917.

  • Rating: 1 out of 5 stars

    Frustrated

    Posted
    Frustrated

    This is easy to put together but doesn't stay together. The cam locks kept falling out so contacted company and got new ones and they too fell out while working on other parts of the unit so had to comtinually go back to redo. Also received a replacement for one of the boards that didn't completely fit correctly but couldn t use as the holes were in different spots. Then was moving it to get fireplace in and the bottom board broke off. Can't get hands in by the fireplace to put screws in so still don't have that in as there are no pre drilled holes to even get screws started even if you could get hands in there. I think I am going to return and get something else. I have put many things together and never have this many problems. So frustrated.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful!

    Posted
    Jeffrey
    • My Best Buy® MemberMember

    The piece is beautiful. Took me a total of 6 hours from unwarapping to sitting back and saying Wow! @@@@@@@@ dinner break included) All the pieces were there and everything was perfecto! Putting together takes patience and a bit of skill. 1. Watch the video on Youtube for advice although the unit he puts together is a different model 2. Use LITTLE wood glue for the wood dowels 3. Double Check where wood dowels go. If you stick in where metal rivots go, you will have to drill out(goes in all the way) 4. When installing the 6 little screws for fireplace, you will need to drill holes.....Place fireplace in....use marker where holes go....use very thin drill bit. Holes are not there for screws(only mess up company made) 5. When putting hinges on doors, keep them loose as final adjustments are made in final step. 6. Take your time...plan 5 hours minimum...not joking but worth it :) Assembly not for rookies!! Enjoy!

    I would recommend this to a friend