Main Content

Customer Ratings & Reviews

Your price for this item is $799.99

Customer reviews

Rating 4.4 out of 5 stars with 46 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Cable Pulsar Plus J1772 Level 2 EV Charger, particularly praising its charging speed and overall performance compared to other chargers. The accompanying app is user-friendly and installs without issues, enhancing the overall experience. Installation is also straightforward, with electricians reporting no problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 46 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10/10 would recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great directions. Install as an amateur was straight forward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything it's supposed to.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job charging my vehicle, and the app is easy to navigate, and has all of the features I need or want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it’s efficient and you can program it to charge during off peak hours so you save some money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wallbox EV charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Electrician installed it within a few hours.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product fast shipping. Cheaper than other places

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    Great charger

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it professionally installed. Works as promised and the app is easy to use. Charging rates vary but that's also a car battery issue (they charge at whatever charge they need and go up and down on their own). Overall, great charger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit -- includes holder

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect fit for my small garage. I like that it included a holder and is so small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful best buy is selling used as new

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this charger as new. I was having all kinds of issues with it. Originally it failed to update and it only came with a picture book with explanation on how to install. Once professionally installed i was only getting 20amps of charging capacity. It was hard to find a customer support number. Once i did i contacted them and they were able to log in and verify the low voltage. They asked why the electrician changed the voltage. No one had changed the voltage. There were no instructions on how to do so. The tech support then sent photos and directions on how to change the voltage. He said it defaulted from the factory at 48. It had been tampered with. You had to disassemble the unit to get to the voltage settings. Also the rep asked where my manual was. I told them it did not come with one. Just the pics for installation and QR code for registration. Again he said that was weird. I tried to get the company advertised by Best Buy to install but they had ended their contract and were no longer accepting jobs. Best buy told me it was my responsibility and the electricians to know that unit had been tamperee with. How is it that a certified electrician did not know because the unit literally had to be dissassembled to find it but best buy expects the lay person to know. They knew that unit was a returned unit. The charger works well minus the glitches it took to get it going. I would buy directly from wallbox next time as customer service recommended. I would have saved money on two installs as they wallbox would have backed their product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of best EV level charger in market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its well made product and good quality too. Looks good in terms of design and usability too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent charge wallbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fast , the unit works great. Opted for the hardwired version for slightly more amperage, and I do not regret.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing 11kw charger

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it myself, unit works great. Opted for the hardwired version for slightly more amperage, and I do not regret.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wallbox Hardwired

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does what it’s suppose to do. Easy install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wallbox 48

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used professional to install, no problems and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice charger

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger was easy to install and very easy to charge your car.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and nice looking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and has a easy to use App to monitor charging status.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty charger

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working, connection interruption almost every time I charge now. The charger connection gets hot. Frustrating

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gets to job done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was prompt, the unit is sturdy, basic and no problems so far. Make sure to have it installed by professional electrician.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working since day 1. Got error 120 not support from phone or email.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer support

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. One works fine. Second one is plagued with issues. Support is horrible about following up. Was able to get someone in the phone but if your device refuses to connect to any WiFi or hotspot like mine, they do nothing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ev charger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no work for my car I need buy different charger

    I would recommend this to a friend
Sponsored