Customer Ratings & Reviews

Does a good job charging my vehicle, and the app is easy to navigate, and has all of the features I need or want.

So far so good. Electrician installed it within a few hours.

Easy set up. Great directions. Install as an amateur was straight forward.

Excellent product fast shipping. Cheaper than other places

Had it professionally installed. Works as promised and the app is easy to use. Charging rates vary but that's also a car battery issue (they charge at whatever charge they need and go up and down on their own). Overall, great charger!

I recently purchased this charger as new. I was having all kinds of issues with it. Originally it failed to update and it only came with a picture book with explanation on how to install. Once professionally installed i was only getting 20amps of charging capacity. It was hard to find a customer support number. Once i did i contacted them and they were able to log in and verify the low voltage. They asked why the electrician changed the voltage. No one had changed the voltage. There were no instructions on how to do so. The tech support then sent photos and directions on how to change the voltage. He said it defaulted from the factory at 48. It had been tampered with. You had to disassemble the unit to get to the voltage settings. Also the rep asked where my manual was. I told them it did not come with one. Just the pics for installation and QR code for registration. Again he said that was weird. I tried to get the company advertised by Best Buy to install but they had ended their contract and were no longer accepting jobs. Best buy told me it was my responsibility and the electricians to know that unit had been tamperee with. How is it that a certified electrician did not know because the unit literally had to be dissassembled to find it but best buy expects the lay person to know. They knew that unit was a returned unit. The charger works well minus the glitches it took to get it going. I would buy directly from wallbox next time as customer service recommended. I would have saved money on two installs as they wallbox would have backed their product.

This was a perfect fit for my small garage. I like that it included a holder and is so small.

Its well made product and good quality too. Looks good in terms of design and usability too

Easy and fast , the unit works great. Opted for the hardwired version for slightly more amperage, and I do not regret.

Installed it myself, unit works great. Opted for the hardwired version for slightly more amperage, and I do not regret.

Good product. Does what it’s suppose to do. Easy install

Used professional to install, no problems and easy to use.

The charger was easy to install and very easy to charge your car.

It was easy to install and has a easy to use App to monitor charging status.

Stopped working, connection interruption almost every time I charge now. The charger connection gets hot. Frustrating

Shipping was prompt, the unit is sturdy, basic and no problems so far. Make sure to have it installed by professional electrician.

Bought two of these. One works fine. Second one is plagued with issues. Support is horrible about following up. Was able to get someone in the phone but if your device refuses to connect to any WiFi or hotspot like mine, they do nothing.

It’s no work for my car I need buy different charger

Got it for my BMW I7...Its hardwired into a 50AMP circuit. Plugged it for 8 Hours and it went from 73% to 76%. Contacted customer service and they said thats expected. Logically makes no sense as it would never fully charge in a reasonable amount of Time..

Got this for my Mustang Mach-E. I'm new to the EV world, this is my first level 2 charging station, and I couldn't be happier with it! It charges the car quickly, has an easy cable management solution, the plug clips into the charger nicely and the setup and app usage has been simple as can be. I really like being able to see all the data that is saved within the app in regards to amount of power used, amperage, etc. Ours is very close to our WiFi router so we have had no issues with signal strength. Also, the cable is plenty long to reach the car even if we park it outside. The app is fairly easy to use and pretty intuitive. It is fully compatible with my car, and charges it quickly enough that I can fully charge the car overnight. The one question that kept me (and I'd bet many, many other potential EV owners) from pulling the trigger and buying an EV is ,"what about the hassle of charging all the time?" Well...put one of these in your garage and never think about it again...really...it's that simple. Great...reliable...trouble-free, product. This works exactly as designed. My Mach-E came with its own Electric Vehicle Supply Equipment (EVSE). However, I wanted to keep it in my vehicle as a spare or to use in an emergency when traveling or visiting family away from home. So after researching EVSEs, I decided this one offered good value for the money. Electrician installed it with no issues. App installed with no issues, charger has worked flawlessly for almost 3 weeks. Does what it should do and easy to use. According to the app, charge is always consistent with zero drop off. All utility companies prefer certain Level 2 chargers because of their wifi capabilities. That means that you'll need to have wifi coverage in your garage if installed there. The reason is so the utility company can slow down charging speeds on 'blackout' dates or on really hot or cold days, when daily usage is in high demand. You get an additional discount though. SUMMARY: This is an outstanding charger starting with the quality of the build, ease of installation, very fast charge and the benefit of WIFI & Bluetooth and the app which reminds you to charge your vehicle, the status of the charge and the completion as well as the ability to schedule the start time to coincide with hours where electric demand is lower and therefore there is a cost benefit. It appears to be durable and well built. All in all, I'm extremely satisfied.