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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $749.99

Customer reviews

Rating 4.7 out of 5 stars with 129 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the Cable Pulsar Plus J1772 Level 2 EV Charger for its ease of use, quick installation, and fast charging speeds. The accompanying app is also well-received, particularly for its scheduling capabilities. Users appreciate the charger's compact size, overall performance, connectivity, compatibility, and reasonable price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 129 reviews
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't end up using it, but great deal overall with the mybestbuy subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Level 2 Charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to be able to supply my family a power station to charge their EV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and works fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is well designed and the charger works great! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EV cHarger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and just what I was looking for. Excellent shipping

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Compact and small, but wifi issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking and compact charger, but I have been having wifi connectivity issues since day 1. I cannot recommend this charge for the price and lack of wifi access. Terrible experience so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little worried about the operating temp being only 104 degrees in this Texas heat wave, but it's worked great so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Customer Service, Poor Engineering

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this charger for ocer a year and all of the sudden it stopped working. Spent a good bit of time on the phone with a rep and sent them the requested pictures of installation. What’s hillarious, is that even the installation that Best Buy shows in their video hyping the product is considered out of spec and would cause a denial of any warranty claims. Wallbox says the only approved orientation of the power supply cable it to be straight down with no bends. Clearly their engineers either forgot to design in a stess relief clamp, or they have zero faith in it. They believe that their 240V system is a “high voltage” system sensitive to any bends in the power supply cable. Absolute joke of a company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Monster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice and working properly and doing the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent charger, one of the best I've installed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty is useless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wallbox worked fine for a year, but then something blew up inside the Wallbox and now it is toast. Wallbox says their warranty does not cover it because I used a surge protector to protect the Wallbox and my EV from power surges. Best Buy Total support also does not cover it because they say that Wallbox warranty should cover it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in the garage, charges as it’s supposed to

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent compact level 2 charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have a Tesla and a plug in electric vehicle so I was looking for a level 2 charger that I could mount in my garage so I did not have to rely on the mobile charger kits for each car. The Wallbox Pulsar Plus level 2 charger is an excellent compact smart electrical vehicle charger that is both easy to install and reliable. The connector is a standard J1772 connector so it can charge all electric vehicles (some via adaptors) The charging rate can be easily adjusted from 16A to 40A via the Wallbox app so you can adjust charging rates for different cars. I can easily charge my Tesla at 40 amps and adjust down to a lower amperage in order to charge my plug in hybrid since its max charging capacity is much lower. Also since the Wallbox is a connected device you can manage the charging via voice control by using Alexa or Google assistant. Since I use the charger to charge both of my vehicles it is great that the cable is 25 ft long so it easily reaches the charging ports on both vehicles. Wallbox also includes a # year warranty so you know they believe in the quality of their product. The installation instructions are very simple if you already have a Nema outlet but since I did not have on installed in my garage my electrician installed one easily since my panel is in the garage and I had a free 50 amp circuit available. One of the best features of the charger is the ability to schedule charging which believe is or not is not an option in all EV's. This makes it simple to schedule everything via the app. If you are looking for a compact and reliable Level 2 charger for an EV than you can go wrong the the Wallbot Pulsar plus 2 charger

  • Rated 4 out of 5 stars

    Not energy star certified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, but I wish it was Energy Star Certified so that I could get a rebate from my electric company.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good J1772 Level 2 charger

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Pulsar is a good level 2 smart connected charger. This version comes ready to use since it just plugs in. It uses a NEMA 14-50 plug, also known as a RV plug. The unit is small and indoor/outdoor capable. Is has a LED light that glows or flashes different colors to let you know the state of the unit and its charging status. It's solidly built of plastic and looks nice. It's compact in size and comes with all mounting hardware needed for the unit and the J1772 charger end. Set up is as easy as mounting, and plugging in. Having a phone unlocks all the options available and advanced features. Setup is easy, just mount and plug in. But, here is the physical shortfall of the device. The cable length from the unit to the end of the plug is about 15". It's a thick cable, so it won't bend much. This gives really limited options for where the unit can be mounted. With the plug mount, the cable comes out the bottom for me, so it's mount to the left or right of the plug, and with the wiring for the plug going one way, I only had one place to put it. Only a little more than a foot for the power connection, so plan accordingly. The length of the cable from the main unit to the car is 25 feet and plenty long enough to connect to your electric plug. Once plugged in, wait a bit and the unit is ready to communicate. It set the max at 40A which is my limit on a 50A line. The first connection is through Bluetooth (BT) to a phone or tablet and the Wallbox app. Registration and connection is easy. The app will take a photo of the QR code on the main unit and connect. The app seems to prefer to use BT. I did get it to use Wi-Fi, but it drops a lot even with a strong signal. Once in the app, you can see charging times and Kilowatts used. It will break down use by weeks, year, etc. Set your electric price and it will tell you the overall cost of your charging. You can set a schedule for charging if you can’t in your car for certain days and times of the week. It doesn’t know if a different car is connected, so it’s all lumped together. It did charge right to the max ability of my car. The unit has a LED light on it to indicate the state if the unit and the charging status. Makes it easy to see what it’s doing at a glance. The light can be turned off if wanted. Upgrades to the firmware are done through the app. It also can to power sharing if you run multiply units at once on one line to prevent drawing to many amps while charging multiple cars at once. Overall, the unit does what it should, but needs a longer power connection cable to start. The app is improving. It’s simple to setup and straight forward. It will charge your car with no issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ev charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No work for my car I need buy a diferenone I don’t now it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Compact - a few quirks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***TLDR:*** This is a compact smart charger with a long cable, suitable for moderate environments, with sometimes buggy wireless connectivity. ***STANDOUT FEATURES:*** 1.) Outdoor Rating 2.) Compact size 3.) Adjustable output 4.) Long Charge Cable 5.) Lockable ***QUALITY:*** With a NEMA Type 4 rated enclosure, the charging box is ready to be mounted outside in a rain storm. The rubberized grip is a delight to hold. The charge cable is about average quality, with a medium amount of flex to it. It isn't ideal for outdoor use in frozen climates, as it becames very stiff and crackles when cold. I'd say this is best with a temperate climate for outdoor parking - or use with a garage in higher latitudes. ***INSTALLATION:*** Installation is quick and easy, provided your 240V plug is oriented with ground pin closer to the floor. If not, you'll have to mount your Pulsar Plus _very_ close to the plug (with the cable bent in a short U), as the cable between the "wall box" and the plug is only about a foot long. It's actually ridiculous to have the longest charge cable in the industry but a stupidly short plug-in cable. That being said, the box's size and weight make mounting simple - it's attachment plate can be hung to a single stud with only 2 screws. The charge-connector has a separate holster (remote from the main unit), so you can mount it wherever you like also using 2 screws. -Pro Tip: put blue tape on the holster to cover the holes, poke them out with a marker, then place that tape on your mounting location. This will help with pre-drilling. ***SMART FEATURES:*** This thing has more smart capabilities than I will ever use. Things which help with variable rate power metering (for off-peak charging and connecting two wall boxes to a single breaker), adjustable current, scheduled charging, charge notifications, etc. These units can actually actually talk to each other - if two cars of equal draw are charging, both get 20A. If one draws 16, the other can take 24. If one is done, the other can take 40. No fuss, no muss. The Wallbox integrates with Google Home and Amazon Alexa as well, allowing you to quickly and easily check charge status or change settings - like starting charging early. For outside charging, you can even command the charger to lock (to keep others from stealing your electricity). Charger status can be quickly determined via an LED ring on the box itself. This can be switched off when using the latest app updates. ***APP:*** All smart settings are accessible through the "Wallbox" App, which for now is a craps shoot. Many people have reported connectivity issues using Google Play and the App Store. I personally didn't have issues connecting, but I followed another user's advice and set it to connect to my 2.4GHz Wifi band, with the box facing my router. I'm also on an expensive phone - the S21 Ultra. ***CHARGE PERFORMANCE:*** My ID.4 Charged up at about 33 miles per hour, which is good. Be sure to have the latest firmware installed to get the most accurate stats, as an older firmware has been reported to give inaccurate charge data. ***CONCLUSION:*** The compact size, long cord length, and simple installation make this appealing. The possibility to face connectivity issues is concerning, however. If you get it from Best Buy - especially with Total Tech - you won't have anything to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great EV charger for outdoors

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wallbox electric vehicle charger was super easy to setup right out of the box. All I had to do was mount it to my wall near my 240v outlet and plug it in and it was good to go. I already had a 60amp breaker for this outlet so I didn't need to do anything, but you'll need at least a 50amp breaker for the charger to run on by itself. I love the 25 foot cable, it's super convenient to reach my wife's car no matter which side of the driveway she parks in. And the Wallbox charges so much faster than running a charge cable off a 120v outlet. Before we were limited to 5amps with the charging cable we had, and now we have the ability to use the full 40amps with this Wallbox charger. It's pretty rainy where I live and I don't have to worry about this charger getting wet, which is a great thing. You get access to a ton of features if you download the app and sync your device with your wifi, like realtime monitoring, scheduling your opportune charging times, and even changing what amperage you're charging at. Overall I'm super happy with the Wallbox's performance and would definitely recommend especially if you're mounting it outside.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Installation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great EV Charger Option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been getting by with a super basic ev charger by a different brand that I received when I purchased my car but knew I wanted something with a little more features. Enter the Wallbox Pulsat Level 2 Electric Vehicle Smart Charger. Installation was super simple…pretty much a plug and play situation where all I had to do was remove my original charger and quickly install the mount for the Wallbox which again was quick and easy. After downloading the app and setting up my login I was able to setup the connection to my WiFi and complete the firmware update. Setting up my charging schedule was relatively simple which was a much needed respite to my experience with my old charger whose scheduling feature never properly worked nor could I get any help from their customer support. It offers other smart features that I don’t currently need and may never use but it’s nice to know the options are there. The actual charging is has been excellent for me, especially compared to the time it took with my old unit. Overall I am extremely happy with this charger and will definitely be adding a second one to the mix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great charger.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charger. It works seamlessly. Very easy app. I charge based on a time of use schedule. I was able to easily schedule charging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great Level 2 J1772 charger for our PHEV Jeep

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to finally see the WallBox Pulsar Plus available for purchase inside the US. We'd been following the L2 charger scene for the past year since acquiring our Jeep Wrangler 4xE last summer, looking for the right solution for converting from the included L1 slow charger to getting more than a daily battery's use through the use of an L2 charger. Our Jeep only charges at a maximum amperage of 30A so the Wallbox, offering up to a 40A charge was perfectly sized. We were also interested in the ability to de-rate to 30A to avoid any issues with overcharging or just wasting electricity due to conversion loss where the Jeep couldn't take advantage. The WallBox is just that - A box that mounts on the wall and plugs into a standard NEMA 14-50 220V outlet. We had an electrician install a standard 14-50 on its own breaker in the garage, and set off to install the WallBox ourselves - No problem - As easy as hanging any device on the wall with anchors or stud mounting and plugging in the included power cord - The other end of the device is the standard J1772 plug for the vehicle, which has an including "holster" that can also be wall mounted for organizational convenience and cable management. Once we were set up, the charger was pretty seamless to use. There is an app control, and it can be connected to Google Assistant (or Alexa if that's your platform) for status inquiry and charging starting/locking. This was a nice integration that we weren't expecting for our very Google-centric home. You can even get charging metrics such as electricity used and query Wallbox support using Google Assistant (or Alexa). Charging for us was simple - Plug and play - We did downrate the charger to the max amperage for the Jeep at 30A - Besides this we did very little setup. Plug and play. What more can you ask for? Now we can enjoy errand-level full charges every time we take off in the PHEV we own - This changes our electric usage footprint and can't wait to see the fuel savings and enjoy the all-electric experience more in our Jeep!

    I would recommend this to a friend