Main Content

Customer Ratings & Reviews

Warm House - Valencia Extra-Wide Electric Fireplace - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 8 reviews

  • 30%
  • 20%
  • 10%
100%
would recommend to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

Customer ratings & reviews

Filter:
Page 1, showing1-4 of 4 Reviews
  • Rating: 4 out of 5 stars

    Best fireplace for the money

    Posted
    hide

    I am a research KING. My wife and i wanted something to take the chill off our finished walk out basement when the radiant was not running. For the size of the unit and fairly realistic gas looking flame, it is a great value!! Log was broke when we opened the box, but a piece of tape to keep the light from coming up on ceiling fixed that small problem. Flame does not look as realistic as in the photo, but it has some guests asking if it a gas fireplace. I hid the cord so no one knows it is electric!!!! adds class and ambiance to our large den/media room. This will heat 400-500 sq. feet pretty easy and fairly quick. Heat comes from top, so we have 20'' from ceiling and it is fine. We brought the temp up 4 degrees in our 800 sq ft den while watchin a movie last night. It was 35 outside. Best buy has the best price around at $369. Don't waste time looking anywhere else. Thanks

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Space reliant

    Posted
    mandc
    • My Best Buy Premier Silver MemberElite Plus Member

    Looks great, but heat comes out of the top. It would be better if the heat came out of the bottom or out of the front. Because it comes out of the top, it required 36" of space. I put this below my wall mounted TV about 2' and it gets too hot. I had to buy a plastic diverter, which only works on low because it gets too hot on high. Started to melt the first diverter I bought because it gets so hot. Another issue is how it hangs. If you put it at a standard fireplace height, you can see the three hangers that protrude from the top. I think they could have done a better job hiding them. After all is said and done, I will likely take it back until I can find something else. I would recommend this...if you have the space for it considering my issues.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    looks real, i like

    Posted
    rancor11
    • Verified PurchaserVerified Purchase

    nice look, dont run heat on high if you have a t.v. above, might not use the heat and just build in wall - this is the way i would use it, wish heat came out top front instead of top top. over all i love it, the look is great. Maybe build some sort of deflector or wood or stone mantel between. iam happy with the moneyi spent on this and i did a considerable amount of research. what was nice is that if i didnt like i could just bring back to any best buy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Lovely !

    Posted
    Mela
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Beautiful ambiance created by my new fireplace ! Although it would be nice if the heat vent was located in another area , I’m overall pleased with this product

    I would recommend this to a friend