Customer Ratings & Reviews
- Model:
- AXCRWSH72-LGB
- |
- SKU:
- 6451260
Customer reviews
Rating 2.5 out of 5 stars with 2 reviews
(2 customer reviews)to a friend
- Pros mentioned:Color is perfect, Solid woodCons mentioned:Damaged, Splitting
Rated 3 out of 5 stars
Simpli Home TV 72" cabinet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and solid wood and color is perfect (warm/golden brown). However first box was severely busted up and you see 4layers of types of tape on it. The stand it's self was splintered in multiple pieces. Second stand was perfect shape. Once together, center front top was splitting within the piece of wood and and the very front of center was splintered and dented in multiple spots. Now waiting on my third cabinet to replace the splintered top.... maybe third time is the charm????
I would recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear customer, Thanks so much for your feedback! We’re really sorry for the issue you faced. Please feel free to contact our customer service department at - customerservice@simpli-home.com Thanks Simpli Home.
- Cons mentioned:Poor assembly
Rated 2 out of 5 stars
TV Stand and assembly poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV stand did not fit together well even after one replacement. The crew that put it together did a poor job; did not use necessary screws etc.
No, I would not recommend this to a friendBrand response from SimpliHomeProducts
Posted .Dear Thomas, Thank you for sharing your feedback about our Warm Shaker 72 inch TV Media Stand. We’re sorry to hear about the difficulties you faced with the assembly and the issues with the replacement unit. We understand how frustrating it must have been for the stand not to fit together properly, especially after the effort of arranging assembly.
Your experience is not the standard we strive for, and we sincerely apologize for the inconvenience caused. Please reach out to our customer service team at customerservice@simpli-home.com so we can look into this further and explore how we can make things right for you. Thank you for bringing this to our attention, and we appreciate your patience and understanding.