Customer Ratings & Reviews

Bought this washer open box but is missing the lit lock and i notice that there are similar washer in different bestbuy with the same issue but best buy doesnt have the part and neither know how to get it so thats upsetting

The washing machine installation went out fine and good.

The Washing Machine Installation was done with no time.

Install was very professional. And my questions were answered satisfactorily. Did a great job.

They installed it so fast I didn't even know they had left.

Phenomenal installation! Highly recommend- BestBuy installers were punctual, efficient, and very professional.

We were skeptical to buy appliances from best buy but the Service was beyond expectations.

The guys were awesome they hauled out my old one and installed my new LG washer. They also dropped off the new dishwasher and said different technicians will remove the old one and install the new one that is now in the middle of my small kitchen floor waiting for the next team.

The time work from Best Buy work great and clean I recomend

They did dent the washer when bringing it in..they replaced it with no problems.

WASHER INSTALL 2 VERY NICE MEN , POLITE , KEVIN & ANGEL ARRIVED ON TIME , TOOK OLD WASHER OUT , LET ME CLEAN BEFORE THEY INSTALLED NEW WASHER . SHOWED HOW TO USE WASHER , WORE MASKS FOR THEIR AND MY SAVETY .

Hashem did an amazing job with excellent customer service and the installation of the new washer machine. I highly recommend him and I’m very happy with the orientation and information that I received about my new washer. Thank you!

such great service they had to go down basement it was it takes it there were very careful not to bang it at all and when they hooked it up they made sure there was no leaks and showed us how to operate it

The installation was done poorly. They did not plumb the drain line correctly and had to return to do it properly. My washer is now having issues with draining and the appliance is 5 months out of warranty

Good washer .My old washer I replaced this one with had more features to it . But it was time to replace .

He left on of the valves closed. He left me thinking it was the washer connections to the apartment as for why it wasn’t working. My maintenance man fixed it

Excellent customer service. Called us when leaving the previous customer. Courteous and professional. Tested and showed us how to use the dryer.

Had a washer and dryer delivered on 7/30 and first thing they did wrong was remove the shipping bolts outside. i was concerned about this because the washer was not easily brought up my stairs. there was some hard landings on each step, having the bolts left on would have protected the moving parts. second, they did not level the machine properly. 3rd they installed the hoses all tangled up (picture attached). on my first wash i got a message to turn on the water after a few minutes. i had to have the hoses untangled and it's been fine ever since. and i also had to have the machine leveled properly.

Delivery guys were very friendly and professional, they answered all my questions and got the job done quickly

After installation I noticed scratch on washer and wanted it replaced. After all I did just spend 3k. It was a hassle free exchange and in a timely manner