Customer Ratings & Reviews

Maytag washer is huge and is very deep. Can be used with a big family. We have a back scratcher hanging so my short daughter can get the clothes at the bottom. Lol

Installed over six months ago, has been working flawlessly all this time.

The installation was very fast and easy. The assembly men were very polite and professional.

great job and the guys were fast very professional cleaned up after them self's

Highly recommend this washed works like a pro great performance great price

The Geek Squad was right on time! They rolled in and unloaded my washer and hooked it up, tested and balanced it very quickly. They didn't bump my walls or door frames!

The first time I got the installers to come out, they did not want to take off the hoses since they said they were old and they might have broken. I had to take them off and when they came back, they quickly took off the old one and replaced it with the new one. it was fast and no problems the second time.

I couldn’t be more satisfied with the way Best Buy handled this purchase. I made the error of ordering the wrong pedestals for my washer and dryer and they were replaced and installed almost immediately with the correct ones. The courtesies extended by the delivery/installers were outstanding.

Did what was expected. Professional, understanding,

Install was scheduled quickly and accurately. They provided a 4 hour window and showed up an hour into it. They called ~30 min prior to arrival. They quickly and cleanly removed the old applicance and installed the new one. They confirmed the new one operated properly before departing. Quick, clean, professional and efficient. Highly recommend.

Highly recommend purchasing from Best Buy. The installation was worry free and explained use, too

The installers were excellent and knew what they were doing

Fast & efficient way of getting the washer installed, they even had extra parts on their truck when they were needed

Washer install was so professional and amazing. They gave me tons of tips on extending the life of my washer and dryer too.

Washer was installed quickly and smoothly, highly recommend

Everything i recieved is exactly what i wanted and the people who installed it were helpful and kind

The 3rd party company that is contracted through Best Buy was great! I have no complaints. They were early, so I left work to meet them. They hook up on the edge of the washer or dryer with a "suspender" type assistance and then carry the washer and dryer to the destination. They were cautious and courteous. MUCH better than choosing to do it & then hire someone & rent a "dolly".

Isreal was not able to instal completely due to discovering a leak in the hot water valve. For this I am very grateful he found the leak. We did not know was there. He was able to show my son how to balance the washer. That was very helpful.

The washer was installed without any issues after we waited for a second one to arrive four days later because the first washer was damaged out of the box.

The LG ThinQ washer is amazing. Installers had limited knowledge of challenging installations. My laundry room is on the 2nd floor and is very small. The floor was uneven and they were not experienced in “thinking outside the box.” They were cheerful despite the unique situation and advised I alter the floor before they could guarantee the installation. They couldn’t take out the old combo washer/dryer unit because they had not done the install. The hallway and laundry room were a bit crowded until we found our own solution. The salesman evidently didn’t actually understand our space an floor problem so he didn’t order more experienced installers. I also purchased a matching LG Gas dryer and Sidekick washer. Neither of these were installed until I hired a handyman. If you have anything, but a perfect installation situation, make sure you really press the situation to the sales associate and ask if it’s even possible. Take pictures of your area with you to the store.