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Customer reviews

Rating 3.8 out of 5 stars with 11 reviews

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73%
would recommend
to a friend

Customers are saying

Customers commend that there are no immediate issues with the product. However, customers have expressed concerns regarding the product's quality, suggesting it could be improved and describing it as cheaply made.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Wasserstein mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mounts are an improvement over the factory ones, allowing you to position the camera any way you choose. However, they are cheaply made and the poor castings make them difficult to work with. I had to smooth the casting and work on the threads to get them to tighten properly and allow me to position the camera the way I wanted to. The plastic thumbwheel to lock the mount to the camera leaves a lot to be desired. Poorly made, great idea, too bad the factory mounts are not made like this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Design and Quality can be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Functional Blends well with Ring Cons Hardware (screw) broke during installation. spare screw made up for it Adapter does not lock good. The lock location makes it hard when the Ring needs to be on a 90 degree

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Service Champions

  • Rated 5 out of 5 stars

    A lot better than the original plastic mounts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install the instructions should tell you to reverse the original mounting plate because if you are mounting the camera under the eve or overhang the original mounting socket Head is in the way Once I reversed the plate it worked perfect I have one problem when opening the page for the second mounting bracket the nut and tool are missing

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Works But...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality could stand to be improved. Careful when tightening. I broke a screw and item is useless now. I bought another and will use it for spare parts. The manufacturer should add parts to kit or allow you to purchase parts separately

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    works well but cheaply made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits well but cheaply made. put it together very gently or it will easily break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring accessory

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my ring spot light, it was very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting Device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed works great with my spot light cam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    savy senior

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could mount my Ring camera underneath my overhang above the front door. It works great. It's been up since September 2020, holding its 90 degree angle. The mount that comes with the camera would not allow me to mount the camera this way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It holds the stick cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does exactly what you would think, it holds the camera. Not much else to say, 3 screws to hold it against the house and one screw to go to the camera.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ring Security Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did not finish the job. No one answers the phone to reschedule someone to finish-up. I bought a product that no one wants to install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good angle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally adjust my camera to see what I want.

    I would recommend this to a friend
  • Customer reviews from Wasserstein/Lectron

    User rating, 5 out of 5 stars with 4 reviews on Wasserstein/Lectron.

    See all Wasserstein/Lectron reviews
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