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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 204 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

61%would recommend to a friend

Customers are saying

Customers appreciate the Mountable Solar Charger for Ring Video Doorbell 1 (2nd Generation 2020) for its ability to extend battery life and its ease of installation. However, some customers have reported issues with the device not charging their doorbell camera as expected. Additionally, a few customers mentioned compatibility and fit concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 204 reviews
  • Rated 1 out of 5 stars

    Inadequate phone tech support.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In spite of a phone call to Bestbuy to confirm that this device will work with the new ring doorbell I purchased from Bestbuy, the device was NOT compatible, had a mini usb connector when the ring had a usb-c connector, and had to be returned. This was not an acceptable outcome and the result of poorly trained staff.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a hard wired and solar ring. So far I have not had any issue with the solar charging ring. My hard wired ring need resetting/calibration frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set it and forget it. i didnt have electric going to the door so this is awesome i had the ring without the charger for a while and it was annoying to take off and charge, this is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I am satisfied :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and easy to set up. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't try out. Condo did not allow this is be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't try out. Condo did not allow this is be fixed to the wall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Stopped working after a month

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about a month of charging ot just stopped charging completely. Says it is still connected and charging but it is in fact not.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Please know that our solar charger, if placed in maximum sunlight exposure, can significantly prolong the battery life of your Ring doorbell and eliminate doorbell downtime due to charging. We do recommend that you charge your Ring Doorbell to 100% before installation to ensure maximum charging efficiency.

      Please also note that the charging speed varies according to sunlight exposure (direct vs. partial). Therefore, it will charge 1% of the battery every 2 to 5 hours.

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Waste of time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge does not even give it a 1% don't waste your money. It's also hard to put the ring in the panel.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Rated 5 out of 5 stars

    Get the solar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay..this is a lifesaver. If you are not wired and hate having to charge ever once in a while then this is the answer. It looks sleek too. But definitely worth the fee bucks. The solar attachments work great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's good just not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good love it but I think mine is defective it doesn't charge fast enough and it drains my battery fast

    I would recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Does not charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Does not charge. I still have to remove it and charge it with charger.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says that it’s charging my doorbell, but it doesn’t do anything. Waste of money.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Rated 1 out of 5 stars

    Garbage solar pannel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXTREMELY DISAPPOINTED. I had really hoped that the other reviews were wrong. I made it a point to order the solar charger made by Ring and specific to the upgraded model. Not only did my battery loss 50% life in 5 days, the doorbell doesn't even reflect that it's connected, solar status says "add a Ring solar charger to Extend Battery Life" (see setting screenshot).

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. It is recommended to let the solar charger sit in direct sunlight for a few hours before mounting the Ring Doorbell. This will allow the solar charger to harvest solar energy first to keep your doorbell charged. If this did not help, please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Success Team

  • Rated 5 out of 5 stars

    Door camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting it I used to worry about who might be outside of my door but since getting my Ring door bell I now know who's in front of my door and more .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was easy and quick. Best Buy has an easy to navigate online presence

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Defective Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective product. Have had the device for a month and not received a charge. Service technician came out last week and couldn’t fix the problem

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi,

      We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. For first time use, kindly place the solar charger under direct sunlight for about 1-2 hours to allow it to harvest solar energy and then connect the doorbell. Ensure that your video doorbell is fully charged also before using it with the solar charger. If this did not resolve the problem, please get in touch with us via email at [email protected] and we will resolve the issue.

      Best regards,
      Your Wasserstein Customer Success Team

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    If not in direct sunlight doesn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s not in direct sunlight then it will not charge.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Teama

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Fitting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit for my ring, couldn’t return the opened packaged item

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Mountable solar charger for ring video doorbell

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    En verdad no funciono lo devolví. Nunca cargo y no sirve.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

  • Rated 5 out of 5 stars

    Awesome add on

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it but need the right one for my device. I ordered the wrong one but I can tell it’s worth it bc it charged everything easy and efficiently

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didnt work for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didnt work for my ring doorbell2. Looks like it would be easy to install if it was compatible.

    No, I would not recommend this to a friend
    • Brand response from Wasserstein Team
      Posted .

      Hi. We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team

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