Customer Ratings & Reviews
- Model:
- WP-861
- |
- SKU:
- 4824900
Customer reviews
Rating 4.6 out of 5 stars with 2154 reviews
(2,154 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush's powerful water flosser, ease of use, and thorough cleaning capabilities. Many appreciate its compact size and long battery life, along with its reasonable price point. However, some customers noted that the device can be noisy, and finding replacement brush heads may be challenging. The short cord length of the water flosser was also a point of concern for a few users.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks if usage the power is off and it’s not recharge and did not work properly. I returned it back.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good waterpik
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it a lot. Glad I made the purchase. Thanks.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 3 out of 5 stars
Waterpik flosser and toothbrush
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the set is overpriced. Perhaps it would be better purchased separately, but it is convenient.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke After a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a little over a year ago and the water pik is no longer working. I am obsessed with dental health so I sprung for this pricey item, thinking it would last. I am extremely upset because the company only guarantees for a year and like I said, I’m over the year. When I first bought the on/off switch for the water pik was difficult to switch, I ignored it and wish I didn’t because I believe that is the issue. So if you purchase and the switch seems off, exchange ASAP, don’t make the same mistake as me.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello Julie - We are sorry to hear you're having this difficulty with the product. The Complete Care 5.0 model comes with a two-year manufacturer's warranty. We would like to get some more information about what you are experiencing and open a claim if needed. Please reach out to us at 1-800-525-2774 or send an email to smreviews@waterpik.com. Talk to you son!
Rated 3 out of 5 stars
For Braces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably a very good item for people with teeth braces. Not sure about users without braces. The brush is a inferior to the SonicCare devices.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Not Worth The Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very expensive for what it is. The toothbrush is cheap and made entirely of plastic even the part that connects to the heads to the base of the brush and I expect it to break in the next six months. The water flosser makes a mess and is a pain to clean up. If you can get it on a really good sale for 30 or 40 then it might be worth it for you if you end up liking the water flosser part but other wise I would look for another product.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
I made a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waterpik 5.0 toothbrush and flosser was easy to use and I am glad I purchased it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 3 out of 5 stars
Good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is pretty good up until when it broke 3 months later. Too pricey for it to stop working.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 3 out of 5 stars
I wouldn't buy this again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The toothbrush part stopped working not even after a year. Really disappointed
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
no smartphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was bought online and expected to do contactless pickup, however this doesn't seem possible without a smartphone. i have a state issued disabled parking tag and I think several of those parking places were changed to contactless p/u. would be one star but the store people were very nice when I walked in to get my purchase.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friend- Cons mentioned:Noise level
Rated 2 out of 5 stars
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a loud noise when on. Called customer service and useless.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry that you are unhappy with the unit. The product is a motor driven appliance with a very small motor putting a lot of pressure. Some noise is normal. We do offer a 30 days money back guarantee. If you would like to take advantage of this, we would be happy to help. Please email me directly at [email protected].
Rated 3 out of 5 stars
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with the product but the hose doesn't wrap around neatly after first use.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Disaapointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Toothbrush stopped working after 10 months. I was otherwise very happy with the product. I kept it very clean and followed the recommended product guidelines.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello ShaunD- We are sorry you are disappointed. The model does come with a two-year warranty. Did you happen to call customer service back to open a claim? We would be happy to investigate this for you. You can email us at smreviews@waterpik.com. Or call customer service at 1-800-525-2774 for assistance. Talk to you soon.
Rated 3 out of 5 stars
Liked prior one better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Removal of brush to clean after use very hard for me at age 82.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
water pik electric toothbrush
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.toothbrush doesn't hold a charge and to replace battery is unknown or difficult.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok but be prepared....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The toothbrush speed seems really high. It actually vibrates my mouth.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Not as strong as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can get a cleaner feeling with my extra soft tooth brush using the same paste
No, I would not recommend this to a friend- Cons mentioned:Cord length
Rated 2 out of 5 stars
Like the color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord for the water pick was to short and it should be a cord less.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friend Rated 5 out of 5 stars
Nice multipurpose product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this. I love the toothbrush/waterpik combination in one product with a small footprint. I have sensitive gums and find both components plenty powerful enough for clean teeth and the waterpik is way more convenient than flossing.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reservoir tank is quite small. I remember when I was growing up the reservoir was much larger.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend