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Customer Ratings & Reviews

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$95.99
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Comp. Value: $119.99

Customer reviews

Rating 4.6 out of 5 stars with 2161 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush, particularly the water flosser, ease of use, and its cleaning capabilities. Many appreciate the overall performance and convenient size, as well as the good battery life. Some users have noted the noise level, the cost of replacement heads, and the cord length as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,161 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a great product. Does everything pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. This was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tooth brush and flosser. On my second one. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works greta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite things I’ve bought from here

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water pik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a nice product but makes to much of a mess for me. I would rather have a wireless one for using in the shower so there is no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it a lot. Glad I made the purchase. Thanks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks if usage the power is off and it’s not recharge and did not work properly. I returned it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Waterpix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. The combo does a good job. I use the toothbrush and waterpik daily and floss with dental floss about twice a week after using both. Hardly anything for the dental floss to pick up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waterpik flosser and toothbrush

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the set is overpriced. Perhaps it would be better purchased separately, but it is convenient.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke After a Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a little over a year ago and the water pik is no longer working. I am obsessed with dental health so I sprung for this pricey item, thinking it would last. I am extremely upset because the company only guarantees for a year and like I said, I’m over the year. When I first bought the on/off switch for the water pik was difficult to switch, I ignored it and wish I didn’t because I believe that is the issue. So if you purchase and the switch seems off, exchange ASAP, don’t make the same mistake as me.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Julie - We are sorry to hear you're having this difficulty with the product. The Complete Care 5.0 model comes with a two-year manufacturer's warranty. We would like to get some more information about what you are experiencing and open a claim if needed. Please reach out to us at 1-800-525-2774 or send an email to smreviews@waterpik.com. Talk to you son!

  • Rated 3 out of 5 stars

    For Braces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably a very good item for people with teeth braces. Not sure about users without braces. The brush is a inferior to the SonicCare devices.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Worth The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very expensive for what it is. The toothbrush is cheap and made entirely of plastic even the part that connects to the heads to the base of the brush and I expect it to break in the next six months. The water flosser makes a mess and is a pain to clean up. If you can get it on a really good sale for 30 or 40 then it might be worth it for you if you end up liking the water flosser part but other wise I would look for another product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never receved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush has been at fedex for over 2 weeks im dissapointed that i have beem charged by bestbuy and best buy has no responsibility to ensure i get my new toothbrush .

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hi LindaF - We’re sorry this happened! For order/shipping inquiries please reach out to BestBuy directly. If you need further assistance, you can call us at 1-800-525-2774 or email smreviews@waterpik.com. Thank you.

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I made a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterpik 5.0 toothbrush and flosser was easy to use and I am glad I purchased it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn't buy this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The toothbrush part stopped working not even after a year. Really disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pretty good up until when it broke 3 months later. Too pricey for it to stop working.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was bought online and expected to do contactless pickup, however this doesn't seem possible without a smartphone. i have a state issued disabled parking tag and I think several of those parking places were changed to contactless p/u. would be one star but the store people were very nice when I walked in to get my purchase.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a loud noise when on. Called customer service and useless.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry that you are unhappy with the unit. The product is a motor driven appliance with a very small motor putting a lot of pressure. Some noise is normal. We do offer a 30 days money back guarantee. If you would like to take advantage of this, we would be happy to help. Please email me directly at [email protected].

  • Rated 3 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the product but the hose doesn't wrap around neatly after first use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Liked prior one better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of brush to clean after use very hard for me at age 82.

    No, I would not recommend this to a friend