Customer Ratings & Reviews
- Model:
- WP-861
- |
- SKU:
- 4824900
Customer reviews
Rating 4.6 out of 5 stars with 2154 reviews
(2,154 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush's powerful water flosser, ease of use, and thorough cleaning capabilities. Many appreciate its compact size and long battery life, along with its reasonable price point. However, some customers noted that the device can be noisy, and finding replacement brush heads may be challenging. The short cord length of the water flosser was also a point of concern for a few users.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Lasted 350 days
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water pick mechanism that pumps the water, make a loud noise while in use. The toothbrush main unit stopped working in less than a year. I gave it a 2 because of the multipurpose attachments.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello ScotteT - We are sorry to hear your unit is no longer working. It does come with a two-year warranty. Have you tried contacting Customer Service about a claim? We would be happy to look into this for you. You can reach us at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Rated 3 out of 5 stars
OK for Braces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More for brace users. The toothbrush for the system is not near the quality of the Soniccare products.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friend- Pros mentioned:Cleaning
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great cleans good and over all a great product
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 1 out of 5 stars
Do not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item from Best Buy online did not save the receipt 9 months later the product stop working called Waterpick got the run around from customer service they would not accept my purchase history summary from Best Buy insist on a receipt because of my experience I would not buy this product again they do not stand behind their manufacture warranty
No, I would not recommend this to a friend- Pros mentioned:Water flosser
Rated 2 out of 5 stars
Waterpik
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The toothbrush works great but the waterpik is not powerful enough
I would recommend this to a friend Rated 3 out of 5 stars
Water tank is not big enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd water pick we still lke wp900 better.
I would recommend this to a friend- Cons mentioned:Replacement heads
Rated 2 out of 5 stars
Not great...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very, very hard to find replacement toothebrush heads.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Not effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The flosser isn't half as effective as we thought. It makes a mess if you're not careful.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The brush wasn't extremely strong. Seemed weaker than a regular toothbrush.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
This was my first pick.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a durable item. The water pick work well when using it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
I like the toothbrush without the water pick best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prefer the toothbrush without the water pick. The base takes up too much room.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Leaky and not good toothbrush for the price.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was leaky for me and the toothbrush just vibrates. You can get a better quality toothbrush if you buy these items separate and also the off on mechanism that releases the water doesn't work well and can make your countertop really wet from leaking water. I didn't have this problem with other brands. I returned this item.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello PamelaA - We are sorry you were not satisfied with the Complete Care 5.0. It uses sonic (not oscillating) technology that provides 31,000 brush strokes per minute and has proven to be effective. If you ever change your mind, we are here to help and can be reached at 1-800-525-2774 or by email at smreviews@waterpik.com.
Rated 3 out of 5 stars
Too soft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toothbrush does not have much power. Same with the water pick.
No, I would not recommend this to a friendRated 2 out of 5 stars
Stick to single purpose bruch and flosser.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing especially good or bad about this set. It provides basic features. I was hoping for better experience from the brush and flossw.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello JoJoRoswell - We are sorry you are not completely satisfied with the model. It does come with a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please email smreviews@waterpik.com for assistance. Or call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Rated 1 out of 5 stars
Water pic complete
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my water pic on Nov 30th 2022. It stopped working the toothbrush part Oct. 15th 2023. It didn't last a complete year. I owned one previously that lasted for years. That's why I purchased a second one. Very disappointed! Cost to much for such a short period of time.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello RobinE - We are sorry you are disappointed and for the issue you experienced with the model. It does come with a two-year warranty. Our team would happily investigate this and open a warranty claim if necessary. Please email us at smreviews@waterpik.com. Or contact customer service at 1-800-525-2774 Monday through Friday from 7:00 a.m. to 5:00 p.m. Mountain Time.
Rated 2 out of 5 stars
Fair
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and flossing is game changing but it molds very fast and comes with nothing in the kit to keep it clean. Need to buy white vinegar and hydrogen peroxide and watch videos on YouTube on how to keep clean.
No, I would not recommend this to a friendRated 1 out of 5 stars
I love the combination of clean ... BUT ...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great product for about a year, but then the power switch shorts out and it apparently needs to be replaced. This is not a simple matter and apparently needs to be returned directly to Waterpik (return of product averages 2.5 to 3 weeks!!). I've had the exact same issue occur on 2 previous purchases (you think I would've learned, right?!). This time, I swallowed my loss and went with Phillips for the toothbrush and purchased a Waterpik device separately.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry for the confusion. Our warranty process is typically very simple and handled quickly. We would like to get more information about the issues you have experienced. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Rated 3 out of 5 stars
Its okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes it but it is just okay to me. Overated!!!!
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Would Definately Buy Again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love love this Waterpik. I have tried them all and like this one the best.
I would recommend this to a friendRated 5 out of 5 stars
AWESOME PRODUCT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Waterpik toothbrush system is the best I have ever had. I particularly love the whitening speed on my brush head. I can see a difference immediately in the look of my teeth.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend