Customer Ratings & Reviews
- Model:
- WP-861
- |
- SKU:
- 4824900
Customer reviews
Rating 4.6 out of 5 stars with 2154 reviews
(2,154 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush's powerful water flosser, ease of use, and thorough cleaning capabilities. Many appreciate its compact size and long battery life, along with its reasonable price point. However, some customers noted that the device can be noisy, and finding replacement brush heads may be challenging. The short cord length of the water flosser was also a point of concern for a few users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Love the flosser
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flosser, but the toothbrush hurts my gums.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but it works well. It helps my teeth looks clean I guess.
I would recommend this to a friendRated 2 out of 5 stars
To much Pressure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good if you have implants or bridges there is too much pressure
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .I am sorry you are not satisfied with the product. We recommend starting on the lowest pressure and aiming the flossing tip at the gumline while tracing the edges of the bridge.
Rated 1 out of 5 stars
Terrible!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad. Came broken, the water flosser completely sprays out the bottom and top, tried to return and they mailed it back worst $100 I ever spent.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello KicknDomeDrip - We are sorry this has happened. It does carry a three-year warranty. We would like to get some additional information about what happened and open a warranty claim if necessary. Please call (800) 525-2774 or email smreviews@waterpik.com and we would be happy to help!
Rated 5 out of 5 stars
Great product for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy did have the best price in Knoxville at the Holidays on this
I would recommend this to a friendRated 1 out of 5 stars
Flosser defective
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flosser was defective and did not work……………………………..
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello BarbaraW - Thank you for your review. We're sorry to hear the model is not working. It comes with a two-year warranty. Please contact our customer service team at 1-800-525-2774 or email us at smreviews@waterpik.com for assistance.
Rated 2 out of 5 stars
Not really worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty expensive, I wouldn’t buy it again. The toothbrush is very basic.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear that you are not completely satisfied with the product. The toothbrush does produce 30,000 brush strokes per minute and has been proven effective. However, we appreciate your feedback and will make sure to pass it on to our Product Design Team.
Rated 2 out of 5 stars
Battery stopped charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After it dropped from my hand during brushing, it's no longer charging again and stopped working. I used it for about 8 months
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn't work for long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This toothbrush went out on my husband 2 months ago. I'm so dissapointed.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hi Chuck - We are sorry to hear that you're disappointed with the product. The Complete Care 5.0 model comes with a two-year warranty. We would like to get some more information about what you are experiencing and open a claim if necessary. Please contact us at 1-800-525-2774 or send an email to smreviews@waterpik.com.
Rated 1 out of 5 stars
Useless
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had less than a year and the toothbrush is broke. Will not charge or operate at all. The water pik still works.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We're so sorry for the difficulty you've encountered with your toothbrush. We're here to help! Our Complete Care models carry a two-year warranty. We would like to get more information and open a claim if necessary. Please email us at smreviews@waterpik.com or call us at (800) 525-2774.
Rated 5 out of 5 stars
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the fact that the brush has different speeds
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 2 out of 5 stars
Pass
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not powerful at all. If I could get my money back I would. Waste of money.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear your are unhappy with the product. The Complete Care 5.0 uses sonic technology that provides 31,000 brush strokes per minute and has proven to be effective. This model does have a 30-day money-back guarantee. We would be happy to assist you with this and help guide you to a product that would be a better fit. Please reach out to us if you have any questions. Our number is 1-800-525-2774. Or, you can email us at [email protected].
Rated 5 out of 5 stars
Gift for my wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my wife. She always hinted at it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonic Toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels like a had a deep clean at the dentist! Good
I would recommend this to a friendRated 1 out of 5 stars
Very poor quality and super over priced. Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, spills water all over the place and toothbrush is super cheap. Highly over priced and its cheap quality and functionally. I would avoid it. Philipps it’s a bit more but way way better quality.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello HonestFeedback - We are sorry to hear you are unhappy with the model. Waterpik absolutely stands behind the quality of our products and their warranties. There is a bit of a learning curve. However, with practice, you'll get the hang of it in no time! Here is a link to our how-to page that might be helpful. https://youtu.be/y3Wg9SbgaB0
Rated 1 out of 5 stars
Battery Is Horrible.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have exchanged this product 3 times in less than 2 years. I m glad i got the service plan to replace it because otherwise id never buy this again or recommend it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are so sorry that this has happened. This model does carry an automatic two year warranty. We would like to get some additional details about the issues that you have experienced to see if there is something that we can do to help. Please email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00am to 5:00pm Mountain Time for assistance.
Rated 1 out of 5 stars
Two massive the stream is too fast get a coffee ma
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you have teeth made out of steel this is not for you. The stream of the water comes out so fast you can wash your toilet with it and remove all the .... stains. Powerful too powerful. Also it’s very big looks like a coffee machine in your bathroom and it doesn’t make coffee
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear that you are unhappy with the product. We recommend starting out on the lowest setting and working your way up to what is most comfortable for you. Perhaps our quick how-to video would be helpful. Here is a link: https://youtu.be/s0obks4vjsM
Rated 2 out of 5 stars
Good toothbrush
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked good for about 4months but now does not fully charge and had to be replaced
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Its goood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this combo and the water pick works really good.
I would recommend this to a friend Rated 1 out of 5 stars
Pressure is not good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine brand was OK but The pressure is not good.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello ChrisS - We're sorry you are not completely satisfied with the model. The model produces the highest amount of pressure of all our countertop model and have proven to be effective. We’ve passed your feedback along to the appropriate team for review. If there’s anything we can do for you, don’t hesitate to let us know. We’re here for you.