Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $119.99

Customer reviews

Rating 4.6 out of 5 stars with 2154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush's powerful water flosser, ease of use, and thorough cleaning capabilities. Many appreciate its compact size and long battery life, along with its reasonable price point. However, some customers noted that the device can be noisy, and finding replacement brush heads may be challenging. The short cord length of the water flosser was also a point of concern for a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,154 reviews
  • Rated 1 out of 5 stars

    Very Loud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very loud and water leaks when you use the water pick.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are sorry to hear that you are not happy with the product. The unit is a motor driven appliance. Some noise is normal. The unit should not be leaking during use. This model comes with a two year warranty. We would be happy to look into this for you and open a claim if necessary. Please email us directly at [email protected] or cal 1-800-525-2774 for assistance.

  • Rated 1 out of 5 stars

    I got this item a month ago, and now is not workin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item exactly a month ago now is not working at all,

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We sincerely apologize for the difficulty that you have encountered. This model carries a three year warranty. We would be happy to look into this for you and open a warranty claim if necessary. Please email us at [email protected] or give us a call at 1-800-525-2774 to open a warranty claim.

  • Rated 1 out of 5 stars

    Great toothbrush and waterpik

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for my dental hygiene. I use it 4 times a day!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in 13 months.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the battery. The sonic toothbrush malfunctioned and then died.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      We are so sorry that this happened. The Complete Care 5.0 does come with a two-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email me directly at [email protected]. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.

  • Rated 1 out of 5 stars

    Toothbrush wont work

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was Great in the beginning. Now wont work. Pretty disappointed.

    No, I would not recommend this to a friend
    • Brand response from Joan reid
      Posted .

      I am sorry to hear this happened! This model carries a two-year warranty. We would be happy to look into this and open a warranty claim if necessary. Please email me directly at [email protected]. Or, contact customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time.

  • Pros mentioned:
    Cleaning, Water flosser

    Rated 5 out of 5 stars

    SHINY WHITES!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first product review at Best Buy, I don't shop here often, but I found the Waterpik Complete Care 5.0 here, it's tough to find elsewhere. As for performance, the waterpik has multiple tips for cleaning and massaging of teeth and gums, the handle is easy to use and has a safety on-off on the handle so water doesn't spray everywhere when you need to pause or finished. The reservoir holds an amount of water adequate to complete the task without the need to refill while in the middle of irrigating. The Toothbrush: Excellent, easy to hold, recharges, easy to use and, YES, it works well- cleans, shines, massages. Cons: Only one: the Waterpik line between reservoir and handle could be a few inches longer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to use properly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to control where the water goes when you use for flossing. Toothbrush awkward, too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product December 7th 2018 , the flosser gave out January 18th just days out of the best buy warranty period. Luckily Waterpik is sending me out a new one. Have to wait 1-2 weeks for delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water flosser
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic gift for mother's day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this awesome gift for my mother on May 12. She was very happy because she was planning in buying one altogether it was a surprise. She likes the electric brush, the water irrigation system and that mouthwash can be combined with the water. Her overall experience is: She feels clean everyday and night. Just that it make noise and take a little longer than usual brushing teeth.

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser
    Cons mentioned:
    Replacement heads

    Rated 3 out of 5 stars

    Good Toothbrush, Good Luck Finding New Heads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brush works OK, the water flosser works very well. Replacement heads are much more expensive than other brands and aren't as available other brands either. If you want a really good water flosser, just buy a plain waterpik. If you want a toothbrush, buy some other brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase, wasy to use and it works great! When you think your teeth are clean until you use this and find out they are not!

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello JasonS - Thank you for your comments. We're glad to hear that the unit is easy to set up and that it's working well for you. Your feedback is important to us, and we will share it with the rest of our team.

  • Pros mentioned:
    Water flosser
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Verrrry Loud compressor in this thing !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this recently because it was discounted. I've never had a Waterpik before and not sure if all are extremely loud but the tubing shakes, the base shakes, it sounds similar to a go kart motor if you turn the setting up anything passed 5. I was surprised and considering returning it. I thought it would be quiet not sound like a mini jackhammer haha Other than that it comes with multiple heads for the pik, 2 heads for the brush.. looks nice and easy to setup. The stream is very strong on higher settings and cleans well but as I said the noise is a deal killer for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for about 2 weeks now it works amazing! No problems or frustrations yet.

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 5 out of 5 stars

    Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot better than expected and very good I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 5 out of 5 stars

    Waterpik

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! It’s what I’ve been using for the past 6 yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 5 out of 5 stars

    Happy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a $10 gift card laying around so it made this purchase sweeter. I've had a previous electronic toothbrush so the one that came with this one wasn't mind blowing. The flosser on the other hand is awesome. There's a learning curve on how to operate it and have the water come out of your mouth seamlessly but you'll find your way.

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...You have to adjust the settings to your liking of course. It can sting a little if the water pick is turned up too high. Its not quite lol its a little loud but for the price its works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this so far it works really well and is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Water flosser

    Rated 5 out of 5 stars

    Best Waterpik and Sonic Toothbrush

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Newest Waterpik is way better than our old classic waterpik unit and the Sonic Toothbrush works a lot better than our original Sonicare Toothbrush which we paid over a $100 and the complete care unit is perfect for taking care of my braces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with this model.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been looking for this exact model for a while now to replace the same model that died after years of service. We know that this one works great so we didn't want or need a different one.

    I would recommend this to a friend