Customer Ratings & Reviews
- Model:
- WP-861
- |
- SKU:
- 4824900
Customer reviews
Rating 4.6 out of 5 stars with 2154 reviews
(2,154 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush's powerful water flosser, ease of use, and thorough cleaning capabilities. Many appreciate its compact size and long battery life, along with its reasonable price point. However, some customers noted that the device can be noisy, and finding replacement brush heads may be challenging. The short cord length of the water flosser was also a point of concern for a few users.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Waterpik/toothbrush combo
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This convenience of a waterpik/ toothbrush combo was appealing when I purchased this on Black Friday. After attempting to use this, the toothbrush was great but the waterpik was very difficult. The water cord was very tightly coiled and not long enough resulting in water all over counters and myself. The unit was larger than expected and wouldn’t fit on my vanity so I had to bring it out for every use. I returned this unit and purchased the cordless model. Much easier to use
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello BBFAN - We are sorry that you were unhappy with the Complete Care 5.0 model. The hose can be safely extended to approximately 30 inches. If you ever change your change your mind and need assistance, please do not hesitate to contact us at 1-800-525-2774 or email smreviews@waterpik.com.
Rated 4 out of 5 stars
Gets your teeth clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, better than flossing. Easier too!
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 3 out of 5 stars
Tripletgrand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves counter space rather than separate electric toothbrush + water pic. However the water container doesn’t hold as much water as my older model did and the variety of tips is confusing.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendBrand response from Joan reid
Posted .Hello there - We are sorry that you are not happy with the product. We would like to get some additional information about your experience and see if there is something we can do to help! You can email us directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 for assistance.
- Cons mentioned:Noise level
Rated 4 out of 5 stars
Waterpik and brush combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed the water pik. A bit noisy as well. Also, wish the toothbrush head was a bit bigger.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product great customer fast shipping good price
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.- really great product - wish that it could hold more water
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 4 out of 5 stars
Very Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well , bluetooth is a great feature would reccoment
I would recommend this to a friendRated 3 out of 5 stars
very expensive replacements
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although is a high quality product, the replacements are extremely expensive, if I have known about that I wouldn't have bought this product, I've had other high quality brands and the prices of the replacements are not as expensive, It's not worth it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Great So Far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice having one unique unit for all my oral needs.
I would recommend this to a friendRated 4 out of 5 stars
A little noisy, but quite effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a good product. I would definitely recommend it.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend- Pros mentioned:Water flosser
Rated 5 out of 5 stars
Great combination
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it includes both toothbrush and water flosser. I like the optional settings on the toothbrush which include massage.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 4 out of 5 stars
It’s great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it , it have really help my gums...........
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product! Highly recommend. Works quite well.
I would recommend this to a friend- Pros mentioned:Cleaning
Rated 5 out of 5 stars
Perfect tool for dental care
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear braces but also have a bridge and crowns and the WaterPik is able to clean all of my dental work. It’s a must have.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend - Pros mentioned:Cleaning
Rated 5 out of 5 stars
Clean Clean Clean
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because I recently got braces. It works like a charm. My teeth feel so clean, ridiculously clean. I love it!
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it had the water pick with it but the toothbrush itself is just ok. I feel like the toothbrush heads last longer on the Sonicare toothbrush’s. The water pick is nice though
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Lasted 2 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a xmas gift for my daughter after reading good reviews. She loved it however it completely stopped working after 2 months. I took it back to Best Buy and unfortunately I didn't purchase the warranty. I was pretty upset considering I purchase all of my appliances, phones and electronics from Best Buy and felt an exchange should've been an option. I wrote to waterpik however I never received a response.
No, I would not recommend this to a friendBrand response from Joan reid
Posted .We are sorry to hear this happened! Waterpik stands behind the quality of our products and the warranties that accompany them. This model comes with a two-year warranty that we would be happy to help you with. Please email us directly at [email protected]. Or, call customer service at 1-800-525-2774 for assistance. We hope to hear from you soon!
- Pros mentioned:Water flosser
Rated 5 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife for her birthday and she loves it! The water pick is strong and works great!
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend - Pros mentioned:Water flosser
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Waterpik Water Flosser 5.0. You cannot beat a two for one system. Works great.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
I would recommend this to a friend Rated 2 out of 5 stars
Poor design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The connection of the brush head to the hand wand is too tight. Many children will not handle the separation. Others will have to exert considerable effort. The top square button is in a bad location causing the vibrating unit be be turned off resulting in the brush stroke timer being reset.
This review is from Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - Black
No, I would not recommend this to a friendBrand response from Joan reid
Posted .Hello LeroyD - We are sorry that you are not completely satisfied with your purchase. When removing the brush head, you can try soaking the seam between the brush head and stem in distilled white vinegar for 10-15 minutes. We recommend removing the brush head and rinse it thoroughly after each use. Regarding the button placement, I will pass along your feedback. If you need further assistance, please email us at smreviews@waterpik.com or call us at (800) 525-2774 and we would be happy to help.












