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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Sonic-Fusion 2.0's superior cleaning capabilities, particularly around the gum line and implants, and its ease of use. Many appreciate the combined brushing and flossing functionality, although some find the brush head size to be small. While the water pressure is impressive to many, concerns exist regarding battery life and the noise level at higher speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 643 reviews
  • Pros mentioned:
    Water pressure

    Rated 5 out of 5 stars

    Great Waterpik

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned this Sonic-Fusion but it did not have the speed button, which is a good addition. I loved that you can brush and floss at the same time. This Waterpik has a dial on the side that allows you to adjust the intensity of the flossing stream. I think this is really great as I have a couple teeth that is more sensitive than my other teeth. This dial allows me to adjust the water stream strength as I am flossing.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello there - We're happy to hear you're loving the upgrades on the SF-03 model. We greatly appreciate your feedback and will make sure to pass it along to our Product Design Team.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient and good for the gums!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's great. It's very convenient to be an all on one and I've been hearing more and more that water picks are better for gum health then flossing although I think that you should do both. My brother has gum disease now and it's irreversible. He's angry that dentists talk more about teeth hygiene than how important it is to take care of your gums (more important maybe?). That is why I bought this and it's easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    TwoFer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your typical Mother’s Day gift - my wife was super skeptical about the process and after the very first use acknowledged the benefit. The option to use the brush and floss button’s separately or together makes all the difference. Worth the cost - no regrets.

    I would recommend this to a friend
  • Cons mentioned:
    Brush head size, Cord

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a really good deal allthough it is still connected to a line and the water reservoir is a bit small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really leaves my mouth feeling like i visit my dentist. The water floss is what i like tge most

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water floss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple speeds to clean the hardest of food particles. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Waterpik

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, very effective, well made, quick battery charge

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Waterpik

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works good would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Nice Electric Toothbrush System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally switched to a electric brush system and it's worth every penny. You get that dentist clean feeling after every brush and it is way more efficient then manual brushing. This model also has a built in water pic feature which is nice for getting in between your teeth and removing any stuck food. It also has a pressure setting so you can adjust how hard the water pic feature is. My dentist has seen a difference since I switched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and floss at the same time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job cleaning your teeth. Them it also flosses between your teeth with water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    waterpik sonic fusion 2.0-AOK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what I expected from the ads. easy to use and thorough

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Super clean teeth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toothbrush set makes your teeth and mouth feel so clean!! I can never get my teeth clean with a regular toothbrush.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Sugar- Thank you for your review on the Sonic Fusion. We're glad to hear it makes your teeth feel so clean and is helping to improve your oral health. We appreciate your feedback and will share your comments with our Product Design Team. Keep up the great work!

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good brush

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price I could find, it works great, mouth feels much cleaner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large, water containing system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn’t last long and can’t be recharged without connecting to the large water containing unit. Not convenient to use for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Fusion 2.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy, my mouth and teeth feel cleaner and healthier!

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello AlK1 -We are thrilled to hear that the product has helped to improve your oral health! We appreciate your feedback and will ensure that your comments are submitted to our Product Design Team. Keep up the great work!

  • Rated 5 out of 5 stars

    A product I now can't do without

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has rapidly become one I can't do without. I actually bought this Waterpik to have on hand in case the same product I'm currently using eventually stops working properly. I've had many cavities in the past, but none since i began using this device a few years ago. My teeth and gums feel cleaner than ever before and i see small food particles emerging that I know would have remained with routine brushing. I am truly "addicted" to this product and highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works as expected, but might've been better apart

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I chose this one over the older models which have a flosser and brush separately, due to rave reviews. Never using a sonic brush myself, I was pleasantly surprised at good it was to use. The adjustable range is excellent, where lighter settings are absolutely needed at first, until your gums build up resistance. The only downside is the flosser cord isn't long enough in my bathroom, where I have no sink space to place it. Really though, I don't think the price tag is worth the convenience of flossing and brushing in the same head. You never have a reason to do both at the same time anyway, as the water would dilute the paste too much.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Waterpik Sonic Fusion 2.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. Your teeth, gums and entire mouth feels really clean. Like you just had your teeth professionally cleaned by your dental hygienist. So much better than just flossing. And, the price was right at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Never using a regular toothbrush again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to, and I don't recommend flossing and brushing at the same time, but it's great! I don't get the same kind of clean sensation with the manual toothbrushes! I've been using Waterpik since 2019, my old one went out, 5.0. I just miss the vibrate feature for your gums.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waterpik

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for getting your teeth clean and healthy,

    I would recommend this to a friend
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