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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 641 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Sonic-Fusion 2.0's superior cleaning capabilities, particularly around the gum line and implants, and its ease of use. Many appreciate the combined brushing and flossing functionality, although some find the brush head size to be small. While the water pressure is impressive to many, concerns exist regarding battery life and the noise level at higher speeds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 641 reviews
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent 100 on another product. It supposedly was the same and had the same ability as yours but does not. I threw it out in a week and went out and bought yours even though it cost me $100 to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    My dentist loves it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good toothbrush, on par with SoniCare ones I've owned in the past. The water flossing feels ultra clean afterwards also, and you don't have to deal with PITA strands or disposables.

    I would recommend this to a friend
  • Pros mentioned:
    Water pressure

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product. The brush vibrates to clean tartar build up while the flossing shoots water at varying rates of speed to clean food between the teeth. My gums are in much better shape since I started using the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buttons tend to be tricky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons tend to be tricky. One bad move, and water sprays everywhere. Other than that it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Water Flosser Toothbrush

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best toothbrush flosser I’ve used! Highly recommend

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Sonya - Thanks for the positive feedback and good vibes! We are really happy to hear this and will absolutely share your review with our Product Design Team.

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best toothbrush!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Even better than my previous Sonic Fusion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Water Pik - Good warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great until 1.5 years later. The toothbrush fell out of the plastic shaft with no fault of mt own. Fortunately, the manufacturer has a three year warranty. I contacted the manufacturer gave them the serial numbers and voila, the total replacement is on its way!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms. Florida

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved this product. bought second one at best buy this year but this time I wasn't satisfied. not even a year, the water floss not working anymore. but I love it because its' combination of 2 in 1. probably buy my 3rd one soon unless there's a better one available somewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    A great investment!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one last year. I love it so much, got one for my kids. A bit of a learning curve using the flosser, and brushes are a bit small, but overall a great machine. Saves time and gets teeth and mouth really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Wonders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did wonders for my oral health. My dentist recommended it. Once my first one quit after 1 year I had not problems getting a replacement.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    This is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by my dental hygienist for a few problem areas in my mouth. Wow, my teeth still feel super clean. A bit pricy, but worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for healthy teeth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic product! Keeps teeth and gums so clean and healthy. Everyone one should have one. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! My teeth have never been or felt cleaner!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    okay brushes great clean though.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like the tooth brush part. There aren't that many bristles and it kind of seems like a downgrade from my oral b high end unit. I do like how clean my mouth feels though so I guess all in all its a win. I use this before bed and my normal electric the other two brushes. It also comes with a tiny headed brush in the box. The replacement heads come with one large and one small.

    I would recommend this to a friend
    • Brand response from Joan reid
      Posted .

      Hello Jjona5 - We appreciate your feedback. The toothbrush portion provides 30,000 brush strokes per minute and has been proven to be effective. Again thank you very much for your comments, we rely on customers' feedback heavily when designing new products! Please contact us at 1-800-525-2774 or send an email to [email protected] with any questions you have.

  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Perfect Dental tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an AMAZING dental tool for brushing and Waterpiking your teeth. The teeth feel so clean afterwards and you can actually see all the food between your teeth … now in a sink. My husband also loves and even our 8 year old grandchild enjoys it when he visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one I've own. The last one I had for several years. I think the 2.0 is even better than the first one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It does the job although it can be messy because of the water.

    I would recommend this to a friend
  • Pros mentioned:
    Flossing

    Rated 5 out of 5 stars

    Sonic Fusion Masterpiece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonic Fusion 2.0 works great. Brush and floss at the same time and saves me time and effort. I highly reccomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still considering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is annoying but the 10 modes is worth it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Waterpik

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well, however it's rather noisy and the toothbrush automatically shuts off at 2 minutes.

    I would recommend this to a friend
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