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Customer Ratings & Reviews

$244.99

Customer reviews

Rating 4.7 out of 5 stars with 969 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the ample storage space and satisfactory transfer speeds of the D10 8TB External Hard Drive. Users appreciate its ease of use, solid performance, and compatibility with devices like PS4. Some users have reported concerns about noise and occasional overheating, while very few have experienced lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 969 reviews
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as External memory for my Nvidia Shield.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and armored feel to it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. I use it on my PS5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is very good I just had a bad experience, went in to buy one came back home and it didn’t work so I had to drive back and of course I got the last one, so they shipped a new one to my house. It arrived and all works well. Just sucks that I had to waste time off my afternoons To driving back and still wait.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about a month ago and it's essentially a dud. It's advertised as a game drive but when you try to play games stored on it, the display freezes every few minutes for 15-20 seconds, making the game unplayable. WD customer service isn't terrible, but there's a bunch of hoops tonjump through to excersize the warranty, so it's an added pain on top of not getting to play anything.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Alix, We're sorry to hear about the issues you've experienced with the drive. This is not the service we want for our customers. That's certainly not the experience we aim for. We recommend checking the drive with different USB Ports or cable. If the issue continues, please reach out to our support team at https://support-en.wd.com/app/askweb so we can assist you further and help with the warranty process. WDConnections

  • Rated 4 out of 5 stars

    Decent hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent hard drive, fast for a spinning disk, USB 3.2 is a good inclusion.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Gaming space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is what i need and is what I got. No lag or drop in frames if games are loaded into this drive. Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use. My old storage randomly stopped working and this one is better replacement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HGST 7200rpm drive. 50C temp on Idle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My drive was HGST. Drive runs a bit warm. It idles at ~50C. you'll get better temps if you shuck it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Worked for 10 minutes and then died

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive worked for 10 minutes and then over heated and died. Now the drive makes weird noises and not able to be read by 2 machines. Drive is less than 20 days old.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello MichaelB, We're sorry to hear about your experience with the drive. We recommend you to please let us know the entire problem in detail along with the error screenshot, So that the technical team can help with troubleshooting and resolution. You can open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible. WDConnections

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great 3.2 Gen1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from regular HDD 2x as fast and WD black quality 7200 rpm. Own 3 of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large amount of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t fill this drive for the life of me and it’s fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked it,worth taking i have a ps5 ,conencted with that ..loved it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quite and works super fast best hard drive ive bough so far

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Find another device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device failed within a week, after being used for an emergency backup. Explained that there seemed to be an issue with the power supply but Western Digital’s response was return it for another. When asked about the data on the device, I was told “we don’t deal with that”.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Jewak, we sincerely apologize for any inconvenience caused to you. Your experience matters to us, and if you are experiencing any issues we are committed to resolving it promptly. Please do not hesitate to contact our Customer Service team at (https://support-en.wd.com/app/askweb). The Customer Support team will contact you as soon as possible. WDConnections

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD Black

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product able to store all my videogames with ease

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works really well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was obviously easy with tons of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    not what I hope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and to set up. The issue that I am having is that it can not be use to play PS5 games. I wanted to have additional space for my games. It can play ps4 games but you can only store ps5. If you want to play a ps5 game you need to move it back to the ps5. As a back up hard drive it works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I bought this and it never work so I just kept it somewhere at the corner of the room

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JuniorH, We apologize for the inconvenience caused to you. This isn't what we want for our customers. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue, Our support team will reach out to you promptly. WDConnections

  • Rated 3 out of 5 stars

    Great product but needs a few more things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but can fail sometimes Requires a lot of power too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    An Okay external HD

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is very slow to connect via USB. Transfer speeds are extremely slow. It seems that the device has to wake up each time I try to access it. If you only want to use it for extra storage, then I think it would be an okay purchase. But if you wan to utilize and constantly connect to it, I would get something else.

    No, I would not recommend this to a friend