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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $319.99

Customer reviews

Rating 4.5 out of 5 stars with 741 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the easystore 18TB External USB 3.0 Hard Drive for its massive storage capacity, reliability, excellent price, and ease of use. Many appreciate its USB connectivity. However, some customers have mentioned concerns about the noise it produces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 741 reviews
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Great for archiving and backups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $250 for 18TB is great option for backups, archiving, TimeWarp on Mac, etc. I can switch between Windows and Mac, and have separate partitions configured and everyone is happy. ExFAT is the format that both can natively read/write, but the Windows backup disk image utility wants it to be NTFS, so I created a partition for that. I used my Macbook Air to do the partitioning, as sometime on there wanted Apple file system, but with 18TB, this wasn't a big deal. Comes with Acronis backup free version which isn't too bad at all. It is very slow though, but I run my backups overnight so doesn't cause any issues really. It gets about 300 MBps where external Samsung SSD gets around 1000 MBps compared to internal SSDs about 3-7 times that.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome - big and more for a desk too but loved all the space

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Best bang for the buck.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it during Black Friday sale. This is always a go-to option whenever I want to buy an HDD for storage. Best bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Extra storage for your media collection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nee it to get a bigger storage for my movie collection and this external hard drive works marvelously so far i havent had any issues with it, is easy to set pretty much plug and play no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Replaced Another WD Drive That Had Maxed Out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran out of space on my previous backup drive. Glad to see much larger drives now available. Bought this one, used the same cables that were in place for the previous drive. Downloaded the backup software. Back in business for another few years. Will use the "old" drive to store music files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Reliable and affordable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an external drive has been a lifesaver, especially since my Mac was running out of space fast. Now, I can offload all those bulky media files and free up valuable storage on my laptop. It's like having a weight lifted off my shoulders knowing I won't constantly be battling with low disk space alerts. And the best part is, my family can also use it to store their files, making it a shared solution for all our storage needs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    A lot of storage - but noisy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3 WD EasyStore 18TB HD. Aside from being quit noisy, and sometimes taking a bit to wake up, this one seems to be working. The first WD 18TB HD I received would power up but no of my computers would recognize it. I contacted WD support and after hours of trouble shooting the determined it was faulty and recommended I return to Best Buy for a replacement. Best Buy and their amazing customer service sent me a replacement right away. The 2nd one I received would not power up and something inside was rattling. I contacted Best Buy customer care and they recommended another replacement. I agreed to the replacement and now I am on my third one. I have been using it for about 2 months and it seems to be working good, I am just hoping that it will last. After having 2 bad ones, and this one being as noisy as it is, I am very skeptical on the longevity of it. I have had many WD external hard drives and this is the fist model that I have had an issue with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage capacity

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, very fast, easy to use, and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity, Usb

    Rated 5 out of 5 stars

    Good Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage device. If you are having massive files and need storage for it. just plug to your PC or Mac and you are good to go. Does not perform like ssd but its good enough

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Top-Notch Storage Solution: 5/5 Stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm absolutely thrilled with my Western Digital easystore desktop hard drive purchase! This thing is a beast with its 18TB capacity, providing me all the space I need for my files. The USB 3.0 interface makes it a breeze to connect, and the WD Discovery backup software is fantastic, letting me set up automatic backups on my terms. What's more, it plays nicely with both PC and Mac, making it versatile for my needs. The two-year warranty is icing on the cake. If you're in the market for a reliable and spacious external hard drive, this one's a winner. 5/5 stars!

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    good for price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the drive works as planned. it does spin fairly harder than my other WD drives though. Almost shakes my desk when writing to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great option for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a reliable back-up option. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 4 out of 5 stars

    Acceptable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer Scandisk to WD, last longer, withstand better, and perform better but at the price I returned a scandisk for this item but got the additional coverage due to two failed drives in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability
    Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Was a great value during the backups week event.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisier than my 8tb 7200rpm drive, it clicks alot when going into sleep and then again waking up, but its been reliable over the 2 months of daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great for backup and storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to not have enough storage for my photos. The WD easystore 18TB external hard drive helps with my storage needs. It's easy to set up and it's a great value when it's on sale. :)

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Like a Tank

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds it all and been solid and reliable for years

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great backup to a Plex mass storage (DAS) device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do you migrate 14TB's of data to a new mass storage system with room to spare? The easystore 18TB was the answer and now the easystore serves as a backup to that same mass storage. The migration went reasonable fast in that the transfer speed varied somewhere around 125-175mbps with no errors. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Reliable bulk storage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to backup several smaller drives with personal photos or work shoots. Excellent unit for bulk storage. Not high speed, but that is to be expected with HDD's this large. Best Buy will usually have this item on sale for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage capacity

    Rated 5 out of 5 stars

    Great drive with lots of space for little $

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for a lot of space! I make movies and always am concerned about space. They have been pretty reliable and I'm very happy with their external drives

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    cheap storage ftw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal when I need another drive in my storage array. Great pricing and easy to shuck,

    I would recommend this to a friend
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